勒芬中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 777 评论

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描述

酒店其他优惠

  • 免费无线网络

  • 公共收费停车场设施

  • 坐享市中心的优越位置

  • 距火车站只有 10 分钟步程

  • 供应当地和国际美食的美食吧

我们的客房

酒店位置

勒芬中心诺富特酒店

Vuurkruisenlaan 4
3000 勒芬
比利时

GPS:50.88629, 4.710015

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

美食吧的氛围令人身心放松,这里供应简单而正宗的当地和国际风味美食。无论您想吃点东西,还是只想喝上一杯,我们都欢迎您每天光临,我们营业至晚 11 点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  777 评论

TripAdvisor 评级  4.0/5  881 评论

Would not recomend!

Tripadvisor 评级 1.0/5

alexandranK4903SH 经 TripAdvisor 认证的评论

A very unpleasant experience with booking a room. I tried to book a room for myself and colleagues for our September business trip via email. Within a day I received a reply with the rates, however when I confirmed the booking I never received confirmation from the hotel. I sent several reminders & even called the hotel three times. The staff was not able to help me with the booking, kept transferring me & Joseph was even very rude. I finally gave up trying & we will be staying at another hotel. Would not recommend!

Dear Alexandra, Thank you for taking the time to share your feedback, We are glad to hear that you received a prompt response with the rates for your intended stay. However, we are truly sorry to hear about the difficulties you faced in finalizing your booking and the unsatisfactory customer service you encountered. This is not the level of service we strive to provide, and we will address this issue with our team to ensure better communication in the future. We understand that you have chosen to stay at another hotel, but we would like to assure you that we are committed to providing a pleasant stay for all our guests, and we hope that you will consider giving us another chance in the future to deliver the experience you deserve. Kind regards, Inge Staes, General Manager

Stayed here for the formula 1 race weekend at spa

Tripadvisor 评级 5.0/5

littlelisaj2014 Couples - 经 TripAdvisor 认证的评论

Very clean hotel , friendly staff , did not eat at this hotel only breakfast which was very nice , lots of choices , shops and restaurants a short walk away Didn’t bring a charger with us but was able to buy from reception area , Will definitely stay again

Dear Elisa, Thank you for taking the time to review your stay. We are delighted to hear that you found our hotel clean and our team friendly. It's great to know that you enjoyed our breakfast selection and appreciated the convenience of our location, with shops and restaurants within walking distance. We're also glad that our reception team was able to assist you with purchasing a charger during your stay. We look forward to welcoming you back for another enjoyable stay. Best regards, Inge Staes, General Manager

Great for a city break

Tripadvisor 评级 4.0/5

Brian85361 经 TripAdvisor 认证的评论

Visited for the Belgian F1 at Spa. Great hotel close to the train station and the town centre. Rooms are very comfortable, some with a view over town others with a view of the Stella brewery. They started breakfast early for us as we had to leave very early to get to the track and they were also very flexible with the kitchen closing times when we got back. Breakfast was very good - buffet style with everything you could need. The staff were all great but the bar manager was particularly excellent - looking after his customers in the most professional and efficient manner

Dear Brian, Thank you for sharing your positive review. We are delighted to hear that you found our location convenient for your visit to the Belgian F1 at Spa and that you appreciated the comfortable rooms with various views. It's great to know that our early breakfast service and flexible kitchen closing times were helpful during your stay. We take pride in our buffet-style breakfast and are glad it met your expectations. Thank you for your kind words about our team, especially the bar manager. We strive to provide excellent service to all our guests, and it's wonderful to hear that our team made a positive impression on you. We hope to welcome you back for another city break or event in the future. Best regards, Inge Staes, General Manager

Good location, pleasant stay.

Tripadvisor 评级 4.0/5

castigergirl 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here for 3 nights while attending the F1. The hotel is in a good location, only 10 mins walk to the bus/train station and places to eat. Nice lobby/bar area. We only had breakfast, so we can't comment on other meals, but breakfast was more than enough. Plenty to choose from, hot food, breads, pastries, cheese, meats, waffles etc.., The room was large with plenty of storage space. Fridge is provided and contained a complimentary bottle of water. Tea and coffee facilities are provided with paper cups. They were not replenished during our stay, so not enough creamer to last 3 days. I'm sure they would have been available had I asked, but it would have been nice to have it there when we returned late at night. The shower room was clean and shower gel provided. Nice fluffy towels provided. We had a separate toilet. There are plenty of sockets/USB ports in the room. Choice of TV channels was disappointing but I didn't go to sit and watch TV. Check out was quick and easy.

Dear Guest, Thank you for sharing your positive review. We are glad to hear that you found our location convenient and enjoyed our breakfast selection. Our aim is to provide a variety of options to cater to our guests' preferences. It's also great to know that you appreciated the spacious room and the amenities provided. We apologize for the inconvenience you experienced with the tea and coffee supplies not being replenished during your stay. We will address this issue with our housekeeping team to ensure it doesn't happen in the future. As for the TV channels, we offer a range of satellite channels, and we are always looking to improve our selection based on guest feedback. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, Inge Staes, General Manager

Not a 4 star hotel

Tripadvisor 评级 2.0/5

Teamlykke 家庭住宿 - 经 TripAdvisor 认证的评论

Poor information level at the reception. Parked in the parking garage. Not a lot of parking spaces, small and difficult to park. The machine is on a steep ramp. You can park free just outside the hotel, but we did not get that information when we arrived. Located in walking distance to the city centre. Room is nice. Dinner was poor, go to the city instead. Breakfast average. Need some cleaning on the walls.

Dear Guest, Thank you for taking the time to share your review. We are glad to hear that you found our location convenient and the room to your liking. We are sorry that you were not informed upon your arrival of nearby parking solutions. We apologize for any inconvenience this may have caused during your stay. In regards to the dinner, we are sorry to hear that it did not meet your expectations. Our Gourmet Bar offers a variety of local and international dishes, and we continuously strive to improve our offerings based on guest feedback. We also appreciate your comments on the breakfast and the cleanliness, and we will address these concerns with our team to ensure a better experience for our guests in the future. We look forward to welcoming you back. Best wishes,

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其他网络用户评价我们的酒店

  • 392 评论 7.7/10 位置
  • 581 评论 7/10 房间
  • 479 评论 7.6/10 服务
  • 12 评论 6.7/10 上网
  • 335 评论 8.1/10 早餐
  • 216 评论 6.2/10 清洁度
  • 168 评论 4.4/10 性价比
  • 118 评论 4.8/10 食物

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