伦敦圣詹姆斯索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 3,235 评论

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伦敦圣詹姆斯索菲特酒店 - Image 1
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伦敦圣詹姆斯索菲特酒店 - Image 4
6 Waterloo Place, SW1Y 4AN 伦敦, 英国

描述

酒店其他优惠

  • 由 Pierre-Yves Rochon 精心设计的客房

  • "安心悦界"认证代表我们的清洁和防护标准

  • 标志性的美食体验，包括由 Anthony Demetre 主厨领衔的烹饪团队为您制作的米其林星级美食

  • 位置优越，信步可达伦敦的优质景点

  • Grade II listed building with original features

我们的客房

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酒店位置

伦敦圣詹姆斯索菲特酒店

6 Waterloo Place
SW1Y 4AN 伦敦
英国

GPS:51.50732, -0.132397

电话
传真 +44 20 7747 2210

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  3,235 评论

TripAdvisor 评级  5.0/5  441 评论

卓越奖 2024

Best staycation hotel in London !

Tripadvisor 评级 5.0/5

hachimr Couples - 经 TripAdvisor 认证的评论

The best staycation hotel in London!! The teams are absolute fantastic - caring, kind and generous. You feel instantly at home when you walk in. The location is perfect and the amenities in the hotel are just so week thought. The quality of the food offering is splendid and overall experience is representative of the French elegance. The Sofitel beds are always the comfiest and they are even pet friendly ! We booked a couple’s massage and it was the most relaxing 1 hour pampering session! We will definitely come back !

Anniversary stay in London

Tripadvisor 评级 5.0/5

mark b 经 TripAdvisor 认证的评论

We had a wonderful stay at the Sofitel London St James,everything was amazing the Hotel ,the room ,food and the staff. They were all so helpful and nothing was too much trouble .We have stayed here a few times and the staff have always been very attentive and we always had a great time .We think this is the best Hotel in London ,cant wait too come back !

One of my all-time FAVOURITE hotels

Tripadvisor 评级 5.0/5

Avril T 经 TripAdvisor 认证的评论

Thank you Sofitel for another glorious stay in my go-to London hotel! I've stayed in a good few hotels around the world, and this is up there with the BEST! I've often found service lacking in European hotels (sorry, but true), especially when compared to Asia but the Sofitel St James is like home from home, with the best service around! You're honestly made to feel like family here. Beautiful rooms, especially front facing ones on the second floor, the comfiest beds - like sleeping on a cloud, and did I mention the breakfast - exceptional! And, finally, the location cannot be beaten! See you again in a couple of weeks!

Bonjour, Thank you for sharing this lovely review. It is heartwarming to learn that you regard Sofitel London St James as your go-to hotel in London and that you've placed us among the best in your global travels. Your kind words about our service in particular is a particular highlight as we strive to create a welcoming and comfortable environment, your London home. We're delighted that you enjoy the rooms and our beds provide such a good nights sleep. Our aim is to offer a sanctuary of rest in the heart of the city, and it's rewarding to know we've succeeded. The mention of our exceptional breakfast is also much appreciated, as we take pride in sourcing the freshest ingredients for a delightful start to the day. Thank you so much for your continued loyalty and we look forward to seeing you again soon. Merci, Marie-Paule Nowlis, General Manager

First class stay

Tripadvisor 评级 5.0/5

surjb Couples - 经 TripAdvisor 认证的评论

Me and the wife stayed for her Birthday. The hotel is located in a great location. The whole team we met have been friendly and polite, doorman, receptionist etc all very friendly and smiling . Miriam showed us around the hotel and its facilities, continued to show us our room, all knowledgeable, friendly and polite throughout. Room was nice and clean. We had a wonderful time at the hotel. We will definitely be back.

Bonjour, Thank you for taking the time to share your feedback with us. It is wonderful to hear that our fabulous location in the heart of London's St James's contributed so positively to your stay. Our aim is to provide a seamless experience, and we are thrilled that the friendliness and professionalism of our team, including the warm welcome from Miriam, met your expectations and made your wife's birthday celebration all the more special. Ensuring the cleanliness of our rooms is paramount, so we are particularly proud that you highlighted this aspect of your stay. The dedication of our housekeeping team is to thank for maintaining our high standards. Thank you for choosing us for such a special occasion and we look forward to welcoming you back again in the future. Merci, Marie-Paule Nowlis, General Manager

Bad weekend to stay at this overpriced hotel

Tripadvisor 评级 2.0/5

EMJensen007 经 TripAdvisor 认证的评论

My entire interaction with this hotel got off to a bad start. As it was the London Marathon the weekend that I wanted to stay there (which I have no interest in) the hotel deemed it appropriate to raise prices by more than 45%. I was initially offered a Superior Room for £1,232 for 2 nights for the weekend - the following weekend the same room was available for £847. That's excluding breakfast. However, as this was the weekend of my wife's birthday & our wedding anniversary, in a central location where we already had numerous arrangements & after many rounds of time-consuming negotiation, a price of £950 was agreed. Still £100 above what one would deem to be the 'normal' rate. The room itself, 420, was tiny & very poorly laid out. Where to begin. 1) there was a very big TV but no way to plug one's own HDMI cable into it as is was affixed so close to the wall that it was impossible to get into the back 2) the TV was so big that there was no place for a mirror 3) there was no decent sized desk to put one's laptop & anything else on. It was also positioned right in front of the TV. So if you wanted to do any work, one was in the way of the TV. 4) there was no dressing table in addition to no mirror 5) the way that wall should have been laid out was, the fridge & the tea/coffee-making facilities should have been closer to the end. 6) A much larger desk area should have been in place, which could double up as a dressing table. The dressing table should have a mirror and the TV didn't need to be as big for the size of room. 7) The wardrobe was way too big as well & absolutely filthy up top. I was going to put my bag on top of the wardrobe (to give me more space in the room) but when I saw how much dirt & dust there was on top of the wardrobe I decided otherwise. 8) There was no view. The room faced the back & inwards - the main view was of a crane. 9) I will say that one of the staff on reception, Jasmine, was very attentive

Bonjour, Thank you for sharing your review. We are pleased to hear that you found our team, particularly Jasmine, to be attentive during your visit for your special occasion, as we strive to offer an exceptional level of service. We regret to hear about your dissatisfaction with the room pricing due to the special event of the London Marathon finishing nearby. Our hotel pricing reflects the high demand during such city-wide events and is in line with the industry standards. However, we understand that any increase can be disconcerting and we are grateful for the opportunity to have reached an amicable agreement for your stay. Thank you for sharing your constructive feedback on the room's layout and amenities designed by Pierre Yves Rochon, it is disappointing to learn that the room did not meet your expectations, and we are truly sorry for any inconvenience caused by the design elements. We offer a range of room options and suggest considering our premium luxury rooms or suites for extra space and a street view. Our central location means we are surrounded by buildings, and we are sorry that the view from your superior room did not meet your expectations. Our housekeeping team normally prides itself on high levels of cleanliness, and to hear your feedback is concerning. Please be assured that this is not indicative of our usual high standards and this has been addressed accordingly, please accept our sincere apologies. Your feedback is greatly appreciated as it helps us to improve, we look forward to the chance to welcome you back again in the future, and we'd be delighted to provide a complimentary room upgrade to ensure your utmost comfort. Sincere apologies and best wishes, Marie-Paule Nowlis, General Manager

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其他网络用户评价我们的酒店

  • 900 评论 9.9/10 位置
  • 1,000 评论 8.5/10 房间
  • 1,718 评论 9.4/10 服务
  • 11 评论 6.8/10 上网
  • 392 评论 7.9/10 舒适度
  • 376 评论 8.8/10 早餐
  • 327 评论 9.5/10 氛围
  • 309 评论 8/10 食物

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