格拉斯哥中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,375 评论

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描述

酒店其他优惠

  • 酒店设有收费的停车场,配备电动车充电站

  • 时尚的餐厅、现代风格的欧洲菜

  • 附近的地标包括格拉斯哥大教堂、乔治广场、Sauchiehall 街、西区和 SEC

  • 美食酒吧休闲区提供美味的食物和饮品

  • 提供视频游戏的游乐园和儿童菜单

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酒店位置

格拉斯哥中心诺富特酒店

181 Pitt Street
G2 4DT 格拉斯哥
英国

GPS:55.864361, -4.265344

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

BAR

在诺富特酒店感受充满活力的氛围。在时尚的环境中,选择我们热情风趣的工作人员为您提供的啤酒、葡萄酒和鸡尾酒。我们热闹的酒吧是享受晚间娱乐活动或休闲放松的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,375 评论

TripAdvisor 评级  4.0/5  2,155 评论

Carmen was great.

Tripadvisor 评级 5.0/5

Tambir u 经 TripAdvisor 认证的评论

Carmen was great. Was on a delayed train and ended up in the hotel late. She was very welcoming and did a great job at cheering me up. Fantastic. She told me about all the facilities on offer and registered my room key so that I could use them from the get go.

Zoltan top man

Tripadvisor 评级 5.0/5

Mat L 经 TripAdvisor 认证的评论

I had a great experience at the hotel, thanks to Zoltan at reception. He greeted me with a warm smile and was super helpful, giving me the best local tips. Really made my stay special! This demonstrates the value of good customer service. Definitely appreciated.

Awesome...

Tripadvisor 评级 5.0/5

watson-marsh-uk 经 TripAdvisor 认证的评论

Brilliant stay made memorable for the excellent customer service that I received from the wonderful team at the Novotel Glasgow who were extremely efficient, professional and, above all, friendly, always striving to go that extra mile to make mine and other guests residence the finest that it could be, which they achieved with great success. Located on the edge of the city centre, the hotel is well positioned for the cities attractions, shopping and nightlife including some great restaurants and bars. I have stayed in far superior Novotel rooms, these were a little bland in terms of décor and outlook, yet they we wonderfully clean, yet the old television was a disappointment. Having said that I would certainly recommend this hotel.

Dear Mr Watson, Thank you for taking the time to share your feedback about your recent stay at Novotel Glasgow Centre. We are delighted to hear that you had an awesome and memorable experience with us, and that our team provided you with excellent customer service. Our staff takes great pride in being efficient, professional, and friendly, and it is wonderful to know that they went the extra mile to ensure your stay was the finest it could be. We appreciate your recommendation of our hotel and are glad to hear that our location was convenient for exploring the city's attractions, shopping, and nightlife. We have noted your comments about the décor and outlook of the rooms. While we strive to maintain cleanliness and comfort, we understand that personal preferences may vary. We apologise if the television did not meet your expectations. Thank you once again for your kind words and for choosing Novotel Glasgow Centre. We hope to have the pleasure of welcoming you back in the future. Best regards, Janice Fisher General Manager Novotel Glasgow Centre

A haven amongst the construction sites

Tripadvisor 评级 4.0/5

Binandunnit 经 TripAdvisor 认证的评论

You pretty much know the standard you'll get with Accor group hotels, and the Glasgow Novotel is no different. However, credit to the staff for being really efficient, helpful and when the place was really busy with a school trip managing to keep the ship afloat! They have significant building work going on close by, so access is not as simple as it might be due to blocked roads, construction traffic and the like. Not the hotel's fault of course, but worth being aware of over coming weeks.

Thank you, Binandunnit, for taking the time to share your feedback about your recent stay at Novotel Glasgow Centre. We appreciate your kind words regarding our efficient and helpful staff. It's always a pleasure to ensure a smooth and enjoyable experience for our guests, even during busy times. We understand that the ongoing construction work nearby has caused some inconvenience with access due to blocked roads and construction traffic. We apologise for any inconvenience this may have caused. We appreciate your understanding and patience during this time. Please rest assured that we will take your feedback into account as we continue to improve our guests' experience. Thank you for choosing Novotel Glasgow Centre, and we hope to welcome you back in the future. Best regards, Janice Fisher Novotel Glasgow Centre

Terrible hotel conditions

Tripadvisor 评级 1.0/5

Mark Y 经 TripAdvisor 认证的评论

The room was dirty and the sink was blocked the shower was unbelievably bad to use I had booked two nights but so bad I left after one. After I explained this to the staff member about the problems they just did not reply and just answered the phone.

Dear Mark Y, Thank you for taking the time to share your feedback with us. We sincerely apologise for the unfortunate experience you had during your stay. We understand that the cleanliness of your room and the issues with the sink and shower were major inconveniences for you. Your comments have been duly noted and will be taken into account as we continuously strive to improve our services. We apologise for any lack of response from our staff and assure you that we will address this matter internally. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a much-improved experience. Warm regards, Janice Novotel Glasgow Centre

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其他网络用户评价我们的酒店

  • 574 评论 9.1/10 位置
  • 1,012 评论 7.3/10 房间
  • 1,071 评论 9/10 服务
  • 12 评论 4.5/10 上网
  • 408 评论 7.5/10 清洁度
  • 387 评论 7.8/10 早餐
  • 108 评论 8.6/10 酒吧和饮品
  • 38 评论 7.4/10 运动休闲

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