日内瓦中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,247 评论

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描述

酒店其他优惠

  • 设有桑拿房、土耳其浴室和健身房的健康区

  • 5 间会议室,靠近许多知名机构

  • 位于日内瓦市中心,靠近湖区

  • 拥有现代风格装饰、供应法国菜肴的酒吧和餐厅

  • 欧洲首家获得 The PLEDGE on Food Waste 认证的酒店

我们的客房

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酒店位置

日内瓦中心诺富特酒店

Rue de Zurich 19
1201 日内瓦
瑞士

GPS:46.211635, 6.147291

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,247 评论

TripAdvisor 评级  3.5/5  1,706 评论

Ok hotel close to the station and lake

Tripadvisor 评级 3.0/5

Trekker2020 商务住宿 - 经 TripAdvisor 认证的评论

Rooms are ok and location is fine too. The room I got, 625 has no view but also is very quiet as it is the back of the hotel. Breakfast is ok but there should be soy milk available with no need to ask everyday for it. One of the coffee machines was broken a couple of days or may have not been broken, just not maintained by the breakfast staff. One item to improve is the nasty smell of the pipes in the bathroom. This is something that happens for lack of maintenance.

Dear Guest, Thank you for taking the time to share this feedback. We're glad to hear that the quietness of your room contributed to a peaceful stay and that you found our location convenient for your needs. Our team strives to maintain a serene atmosphere. We appreciate your feedback regarding breakfast options; our diverse buffet aims to cater to all preferences, including a range of milk alternatives. Additionally, we're addressing the upkeep of our facilities continuously to ensure everything is in perfect working order. We regret to hear about your experience with the bathroom odour and want to assure you that our maintenance team is dedicated to resolving such issues promptly. We hope to welcome you again for an even more enjoyable stay in the future. Warm regards, Nicolas Goureau General Manager

Pleasant enough

Tripadvisor 评级 4.0/5

NautiusMaximus 经 TripAdvisor 认证的评论

This was a pleasant hotel to stay in, with comfortable rooms and helpful staff. One minus point was the queue for check in: I was waiting quite a while before they got to me, but I can't think of anything else wrong with the hotel. If you're arriving by train it's only a few minutes' walk from the station. There was a reasonable breakfast buffet. I've had more extensive hotel breakfasts, but they have all the basics covered. This hotel seems to be in a part of town with a large middle eastern population, so they had some things you might not expect for breakfast from that part of the world, such as flatbreads and hummous, which made a nice change.

Dear Maxim, Thank you for taking the time to review your stay. We're delighted to hear that our comfortable rooms and the helpfulness of our staff contributed positively to your stay. It's also great to know that our proximity to the train station added convenience to your travels. We regret to hear about the wait you experienced during check-in and appreciate your patience. Our team strives to ensure a swift and welcoming arrival for all our guests, and we're continuously working to improve these processes. We're glad that our breakfast buffet, offering a variety of choices including some Middle Eastern options, was to your liking and provided a pleasant start to your day. We would love to welcome you back on a future occasion. Kind regards, Gregory Viandaz Operations Manager

床很大

客户意见评级 5.0/5

Liuxiaoxue 朋友住宿 - 所有已确认评论

非常好

尊敬的客人,感谢您留下的点评。 我们非常高兴您对我们宽敞的床铺感到满意,正如信息所述,我们在2018年进行了床上用品的全面更换,以确保客人拥有舒适的睡眠体验。您对我们的服务表示高度认可,我们的团队为此感到自豪,并将继续努力为您和所有宾客提供高品质的服务体验。 期待您再次光临,祝您生活愉快! Nicolas Goureau General Manager

Nice hotel, free spa and good breakfast

Tripadvisor 评级 5.0/5

Connector29132439081 家庭住宿 - 经 TripAdvisor 认证的评论

Great hotel, nice breakfast (free for kids 16 and younger) which was a great deals for us. Best shawarma nearby, great cocktails at the bar downstairs. Lyuba at reception was the greatest to make our check in easier. No idea what the bad reviews are about…Cant wait come back to Geneva and Novotel!

Dear Guest, Thank you for sharing your experiences at our hotel. We're delighted to hear that our breakfast offerings were to your satisfaction, and it's fantastic to know it added value to your stay. Our team, especially Lyuba, is thrilled to receive your kind words and acknowledgment for making your check-in process smooth. We're also pleased that our bar's cocktail selection made a positive impression. We eagerly await your next visit to our establishment and hope to exceed your expectations once again. Best wishes for 2024, Nicolas Goureau General Manager

预订了2间,却说只有一间

客户意见评级 2.5/5

Yyc 商务住宿 - 所有已确认评论

携程上预订了2间,却说只有一间,总算解决了,但是2间都计入一人名下,以至于公共交通卡申请、城市建设费收据都在一人名下,小有麻烦

亲爱的宾客您好,感谢您入住我们酒店,并留下您的真诚反馈! 我们很高兴您能够成功解决预订的问题,并且最终享受到我们的服务。我们酒店提供的公共交通卡确实为宾客提供了游览日内瓦的便利。对于您提到的隔音效果,我们的客房都配备了双层玻璃窗以确保安静的休息环境,且高层的客房通常会更安静。至于您所提到的发票问题,我们通常会按照预订时提供的信息来准备,但我们始终乐于根据宾客的具体需求做出相应的调整。我们注意到您在用餐时对食品多样性的期望,我们的Gourmet Bar提供各种健康美味的佳肴,以满足不同宾客的口味。 期待您的再次光临, 祝您生活愉快! Nicolas Goureau General Manager

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其他网络用户评价我们的酒店

  • 1,091 评论 8.5/10 位置
  • 1,314 评论 7.2/10 房间
  • 1,435 评论 8.6/10 服务
  • 17 评论 8.9/10 上网
  • 626 评论 8.4/10 早餐
  • 504 评论 8.2/10 清洁度
  • 8 评论 1/10 游泳池

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