日内瓦中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,301 评论

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Rue de Zurich 19, 1201 日内瓦, 瑞士

描述

酒店其他优惠

  • 设有桑拿房、土耳其浴室和健身房的健康区

  • 5 间会议室，靠近许多知名机构

  • 位于日内瓦市中心，靠近湖区

  • 拥有现代风格装饰、供应法国菜肴的酒吧和餐厅

  • 欧洲首家获得 The PLEDGE on Food Waste 认证的酒店

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酒店位置

日内瓦中心诺富特酒店

Rue de Zurich 19
1201 日内瓦
瑞士

GPS:46.211635, 6.147291

电话
传真 +41 22 909 90 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,301 评论

TripAdvisor 评级  3.5/5  1,710 评论

Best hotel in town!

Tripadvisor 评级 5.0/5

granot26 经 TripAdvisor 认证的评论

A very nice, affordable and friendly hotel. Good service. Our rooms are always clean. Breakfast were good, different choices to eat and fresh. We met Betsy, she's a good and loving person. She helped my son especially in doing pancakes! It's fun staying in Novotel Geneva Centre!

Room for improvement

Tripadvisor 评级 3.0/5

Esha H 经 TripAdvisor 认证的评论

This was our last leg on a 2 week Europe trip so we’ve already stayed at quite a few hotels for comparison. The Novotel in Geneva provided a decent stay, however just some criticism from a couple of tourists visiting Geneva. We stayed in April 2024 and we were not impressed with the service provided by the front reception desk. We found the receptionists not very welcoming and cold. Knowing that we are tourists from out of the country they didn’t seem to provide us with much guidance within Geneva and we completely missed part of the city due to this. Just a heads up there’s an additional city tax charge that is charged separately from the cost of the room. The washrooms are not well maintained and designed poorly, particularly for elder people. The tubs are not designed for the high water pressure and as a result, the bathroom floors get drenched. All the outlets in the bedroom are not in working condition and are not compatible with standard plug converters for Europe. Coffee wasn’t replaced daily as courtesy and although a complimentary bottle of water was provided, we were not notified upon check-in. However, the breakfast selection was great, the quality of the food was good and the host at the breakfast was always very friendly and smiley. This may be a hotel catered to professionals and not tourists. While overall the stay was good, with improving these little attention to details it could’ve been 5/5.

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed our breakfast selection and found the quality of the food to be good. Your kind words about the friendliness and service of our breakfast host are greatly appreciated and we are proud to have made a positive impression in this regard. We regret to hear that the service provided by our front desk did not meet your expectations. Our team strives to offer a warm welcome and comprehensive guidance to all our guests, although we do try not to overload guests with too much tourist information as we are always at your disposal for recommendations and advice. We are also concerned to learn about the issues you faced with the maintenance and design of the washroom and the bedroom outlets. Please be assured that we regularly check the functionality of our facilities and we are committed to ensuring all amenities meet our high standards of quality and safety. Regarding the coffee pods, we offer a complimentary daily refill in our Executive rooms, and our other guests can request additional pods through room service. We understand the importance of clear communication about the services available, including the provision of a complimentary bottle of water, and we will make certain to reinforce this with our team. We recognize the importance of providing our guests with all necessary information, including any additional city tax charges, and we will review our check-in procedures to ensure this information is consistently communicated. Thank you for bringing these matters to our attention. Your feedback is invaluable in our ongoing efforts to enhance the guest experience. We hope to have the pleasure of welcoming you back in the future for an improved experience. Warm regards, Nicolas Goureau General Manager

住宿愉快

客户意见评级 5.0/5

王 商务住宿 - 所有已确认评论

服務人員非常熱心，飯店房間乾淨

尊敬的宾客，您好！非常感谢您对我们酒店的支持与信任！ 我们非常高兴听到您对作为ALL - Accor Live Limitless忠诚计划会员所获得的认可感到满意。Novotel Genève Centre努力确保每位客人都感受到我们的尊重和欢迎。 您对我们的清洁标准和可持续发展举措给予了高度评价，这让我们感到非常骄傲。我们致力于为客人提供一个干净、舒适的环境，同时积极采取措施减少环境影响。 最后，我们对您的住宿经历给予了积极的评价，特别是对我们热心的服务人员和干净的房间给予了肯定。我们的团队感到十分欣慰，看到我们的努力得到了您的认可。 再次感谢您的支持与厚爱，我们真诚期待您的再次光临，祝您开心度过每一天！ Gregory Viandaz Operations Manager

Ok hotel close to the station and lake

Tripadvisor 评级 3.0/5

Trekker2020 商务住宿 - 经 TripAdvisor 认证的评论

Rooms are ok and location is fine too. The room I got, 625 has no view but also is very quiet as it is the back of the hotel. Breakfast is ok but there should be soy milk available with no need to ask everyday for it. One of the coffee machines was broken a couple of days or may have not been broken, just not maintained by the breakfast staff. One item to improve is the nasty smell of the pipes in the bathroom. This is something that happens for lack of maintenance.

Dear Guest, Thank you for taking the time to share this feedback. We're glad to hear that the quietness of your room contributed to a peaceful stay and that you found our location convenient for your needs. Our team strives to maintain a serene atmosphere. We appreciate your feedback regarding breakfast options; our diverse buffet aims to cater to all preferences, including a range of milk alternatives. Additionally, we're addressing the upkeep of our facilities continuously to ensure everything is in perfect working order. We regret to hear about your experience with the bathroom odour and want to assure you that our maintenance team is dedicated to resolving such issues promptly. We hope to welcome you again for an even more enjoyable stay in the future. Warm regards, Nicolas Goureau General Manager

Pleasant enough

Tripadvisor 评级 4.0/5

NautiusMaximus 经 TripAdvisor 认证的评论

This was a pleasant hotel to stay in, with comfortable rooms and helpful staff. One minus point was the queue for check in: I was waiting quite a while before they got to me, but I can't think of anything else wrong with the hotel. If you're arriving by train it's only a few minutes' walk from the station. There was a reasonable breakfast buffet. I've had more extensive hotel breakfasts, but they have all the basics covered. This hotel seems to be in a part of town with a large middle eastern population, so they had some things you might not expect for breakfast from that part of the world, such as flatbreads and hummous, which made a nice change.

Dear Maxim, Thank you for taking the time to review your stay. We're delighted to hear that our comfortable rooms and the helpfulness of our staff contributed positively to your stay. It's also great to know that our proximity to the train station added convenience to your travels. We regret to hear about the wait you experienced during check-in and appreciate your patience. Our team strives to ensure a swift and welcoming arrival for all our guests, and we're continuously working to improve these processes. We're glad that our breakfast buffet, offering a variety of choices including some Middle Eastern options, was to your liking and provided a pleasant start to your day. We would love to welcome you back on a future occasion. Kind regards, Gregory Viandaz Operations Manager

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其他网络用户评价我们的酒店

  • 1,096 评论 8.6/10 位置
  • 1,334 评论 7.2/10 房间
  • 1,437 评论 8.6/10 服务
  • 16 评论 8.8/10 上网
  • 631 评论 8.4/10 早餐
  • 517 评论 8.2/10 清洁度
  • 9 评论 3.1/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。