吴哥佛基拉索菲特皇家高尔夫及水疗度假村 5 星

客户意见评级 (ALL 评级) 4.9/5 958 评论

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Vithei Charles de Gaulle, Khum Svay Dang Kum, 吴哥, 1010 暹粒, 柬埔寨

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  • 柬埔寨首家香槟酒吧

  • 4 间豪华气派的会议室

  • 暹粒市最大的不规则泳池

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酒店位置

吴哥佛基拉索菲特皇家高尔夫及水疗度假村

Vithei Charles de Gaulle, Khum Svay Dang Kum, 吴哥
1010 暹粒
柬埔寨

GPS:13.373838, 103.860358

电话
传真 +855 63 964 610

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

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ALL 评级  4.9/5  958 评论

TripAdvisor 评级  5.0/5  4,808 评论

卓越奖 2024

Relaxing and family friendly

Tripadvisor 评级 4.0/5

566brooke 经 TripAdvisor 认证的评论

We had a beautiful long weekend at this hotel enjoying the pool, restaurants and bars and local Angkor temples. The wonder attentive staff were our highlight! Our daughter was welcomed and catered for with fun games and activities and a children’s menu in the restaurant. The pool area was beautiful and we loved sitting in the members bar for afternoon drinks and looking at the lake. Thank you for a memorable stay.

Fantastic staff and lovey garden environment

Tripadvisor 评级 4.0/5

Jmahg Couples - 经 TripAdvisor 认证的评论

This was our first time here. From the start our airport pick up from the hotel was there to meet us and gave us some local information. The staff greeted us warmly and continued to do so throughout our stay. They were all helpful, friendly and polite. The hotel has a lovely garden, lake and pool areas with the rooms in separate buildings to the main reception and restaurants. We were a bit disappointed with our room. It is in need of some updating as there are no electric sockets near the bed so charging phones etc was a challenge. We always take plenty of adapters and we needed them here. The bed was also uncomfortable and hard. I ended up sleeping on one of the pillows. There was a missing door stop so the bathroom door made a loud bang every time it was opened. We had ‘lounge’ access which was a shared space with a restaurant after COVID cut backs. Staff were so attentive but the combination does not work. Following our complaint the hotel did everything they could to repair the situation. Definitely 5 stars for the staff.

Dear Jmahg, Thank you for sharing your experience during your stay at Sofitel Angkor Phokeethra Golf & Spa Resort. I'm delighted to hear that you received such warm and attentive hospitality from our staff from the moment of your airport pickup to throughout your stay. It's heartening to know that our team made you feel welcomed and valued throughout your time with us. I appreciate your feedback regarding your room and the lounge access experience. Please accept our apologies for any inconvenience you experienced. Your comments have been noted, and we will certainly address these areas for improvement. Despite the challenges you encountered, I'm glad to hear that our staff went above and beyond to address your concerns and ensure that you had a pleasant stay. Providing exceptional service is our priority, and I'm thrilled that our team lived up to this standard. Thank you for choosing Sofitel Angkor Phokeethra Golf & Spa Resort, and we hope to have the opportunity to welcome you back for an improved experience in the future. Warm regards, Pascal Tadin, General Manager

Great stay

Tripadvisor 评级 4.0/5

Gary N Couples - 经 TripAdvisor 认证的评论

Enjoyable stay here when visiting Angor Wat. Has all the services you would expect of a 5 star resort hotel. The staff were friendly and helpful. The food was OK, nothing special. Found the pool a welcome relief after a morning sightseeing. If the hotel has any limitations it is the location in that it is a little out of the actual town of Siem Reap, on other hand it is relatively close to Angor Wat.

Dear Gary N, Thank you for taking the time to share your experience at Sofitel Angkor Phokeethra Golf & Spa Resort. I'm glad to hear that you had an enjoyable stay with us while exploring Angkor Wat. It's wonderful to know that you found our hotel to have all the services expected of a 5-star resort, and that our staff provided friendly and helpful service throughout your visit. While I'm pleased to hear that you found the pool to be a welcome relief after sightseeing, I also appreciate your feedback regarding the location. We strive to provide a convenient and comfortable experience for all our guests, and I will certainly take your comments into consideration for future improvements. Thank you for choosing Sofitel Siem Reap, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards, Pascal Tadin, General Manager

Getting spoilt ✅

Tripadvisor 评级 5.0/5

MM1959 经 TripAdvisor 认证的评论

From the moment we arrived to the day we left we were just amazed at this stunning resort, the restaurants and bars, the golf, the spa, the rooms and the beautiful staff. It just doesn’t get any better than this (except for the heat), obviously not their fault!

Dear MM1959, Thank you for taking the time to share your experience at Sofitel Angkor Phokeethra Golf & Spa Resort. From the moment you arrived until the day of your departure, we're thrilled to hear that you were amazed by everything Sofitel Angkor Phokeethra has to offer - from our exquisite restaurants and bars to our golf course, spa, rooms, and our beautiful staff. While every effort is made to ensure your comfort, we're glad that everything else exceeded your expectations. Your kind words mean the world to us, and we're honored to have had the opportunity to spoil you during your stay. We can't wait to welcome you back for another unforgettable experience in the future. Warm regards, Pascal Tadin, General Manager

Highly recommend this property

Tripadvisor 评级 5.0/5

Curiosity801357 经 TripAdvisor 认证的评论

Amazing property. Outstanding luxury, brilliant service and above all very friendly staff. The bar is great, breakfast was awesome and me and my wife loved every minute we spent here. Highly recommended. Look no further in Siam Reap. hotel with a character.

Dear Curiosity801357, Thank you for taking the time to share your experience at Sofitel Angkor Phokeethra Golf & Spa Resort. I am thrilled to hear that you found our property amazing and that you enjoyed outstanding luxury and brilliant service during your stay. Our team takes great pride in providing friendly and attentive service to all our guests, and I'm delighted to hear that their efforts made your visit memorable. It's wonderful to know that you enjoyed our great bar, awesome breakfast, and that you and your wife loved every minute of your time with us. Thank you for highly recommending our property and for considering us the top choice in Siem Reap. We are honored to be your hotel of choice and look forward to welcoming you back for another unforgettable experience. Warm regards, Pascal Tadin, General Manager

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其他网络用户评价我们的酒店

  • 179 评论 9.7/10 位置
  • 301 评论 8.5/10 房间
  • 644 评论 9.7/10 服务
  • 272 评论 9.4/10 设施
  • 261 评论 9.2/10 食物
  • 172 评论 9.1/10 氛围
  • 118 评论 9.8/10 游泳池
  • 103 评论 9.4/10 早餐

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