伦敦桥美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,555 评论

伦敦桥美居酒店 - Image 1
伦敦桥美居酒店 - Image 2
伦敦桥美居酒店 - Image 3
伦敦桥美居酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店获得了 Clifton Environmental 的 ALLSAFE 认证

  • 位于伦敦市中心,方便前往泰特现代美术馆

  • 144 间现代客房,提供连通房

  • 提供 3 间设施齐全的会议室和免费不限时无线网络

  • 酒店酒吧和餐厅供应纽约和意大利美食

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

伦敦桥美居酒店

71-79 Southwark Street
SE1 0JA 伦敦
英国

GPS:51.505397, -0.098898

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 健身中心
  • 无限网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MARCO'S NEW YORK ITALIAN

依托于 Marco's 的意大利传承,New York Italian 餐厅将传统意大利美食与美式风味融合,注入地中海烹饪灵感,以精湛技艺为简单食品注入全新生机。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,555 评论

TripAdvisor 评级  4.5/5  600 评论

卓越奖 2023

Tastefully decorated bar area

Tripadvisor 评级 5.0/5

O8277SAsandrah Couples - 经 TripAdvisor 认证的评论

My husband I had dinner at the attached Marco Pierre White restaurant then went into the hotel bar area - it's very tastefully decorated, reasonably priced and very relaxed. We are often in the area but had never visited before - if in the area we will definitely pop in and highly recommend visiting to others.

Excellent London stay.

Tripadvisor 评级 5.0/5

Alan B Solo travel - 经 TripAdvisor 认证的评论

I was extremely impressed by the friendliness, helpfulness and above all efficiency of every member of the hotel team. The facilities were excellent, bed very comfortable and the room well equipped with everything you could ask. I look forward to my next stay.

Dear Guest, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent stay at our hotel in London. It brings us great joy to know that you were impressed by the friendliness, helpfulness, and efficiency of our team members. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are delighted that we were able to exceed your expectations. We're also glad to hear that you enjoyed our excellent facilities, comfortable beds, and well-equipped rooms. Your satisfaction is truly our reward, and we can't wait to welcome you back for another fantastic stay. Please don't hesitate to let us know if there is anything we can do to make your next visit even more enjoyable. Once again, thank you for choosing to stay with us. We look forward to serving you again soon! Warm regards, Bernard Panisse General Manager

Service for the room was awful.

Tripadvisor 评级 1.0/5

silvia p 经 TripAdvisor 认证的评论

We stayed here before and it was fine. This time it was awful: for two nights in a row, the room was not made. I complained and the second night, when we returned, the bed was made (not on the first night, though). When I opened the bed, I saw a stain, which was on the internal part of the duvet: it looked like a blood stain. The next morning I complained to reception and showed them the pictures, asking them to change it and put a clean one in. It wasn't done, so my last night there I still had the same duvet with the blood stain.

Dear Guest, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your feedback is invaluable as it helps us to improve our services. To address your concerns effectively, we kindly ask you to contact Babaye Traore at babaye.traore@accor.com. Babaye is responsible for guest satisfaction and will personally follow up on your comment to ensure that the issues you encountered are thoroughly investigated and resolved. We deeply regret that your experience did not meet your expectations, and we assure you that we will take the necessary steps to prevent such incidents from occurring in the future. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more pleasant stay. Warm regards, Bernard Panisse General Manager

Too hot even in March

Tripadvisor 评级 2.0/5

andyjjj 商务住宿 - 经 TripAdvisor 认证的评论

Stayed for one night. Room was decent, which felt fairly premium although an odd choice of cheap brown paper cups vs the rest of the room decor etc. Main issue, too hot! No air conditioning as in winter it’s only for heating, but even with that turned off and the window open all night, it remained at 23 degrees which is just uncomfortable for me. And the window open meant it was sometimes noisy. I won’t be staying here again purely because of that which resulted in a poor nights sleep.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments and apologize for the discomfort you experienced due to the temperature in your room. Had we been informed during your stay, we could have promptly addressed the issue by sending maintenance to adjust the heating or provide additional assistance. Alternatively, we could have arranged for a room change to ensure your comfort throughout the night. We regret that your sleep was disrupted, and we understand the importance of a restful stay. Please accept our sincere apologies for any inconvenience caused. Your feedback is valuable to us, and we will use it to improve our services for future guests. We hope you will reconsider and give us another opportunity to provide you with a more enjoyable experience. Sincerely, Bernard Panisse General Manager

OK, beds could be better

Tripadvisor 评级 3.0/5

Chris R 经 TripAdvisor 认证的评论

Stayed here for one night 10th - 11th Feb, good hotel perfect location close to tube stations, rooms were adequate ours had a balcony there is however no real comfortable chairs in the room and the bed advertised as a king wasn't and was uncomfortable very soft and you do roll together, poor really as its not a hotel stay where your in the hotel a lot so a comfortable bed is a must for us. Communal areas were great we had breakfast and couldn't fault it. Staff were great as well.

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to be in a perfect location close to tube stations and that you enjoyed our communal areas and breakfast offerings. We apologize for any discomfort you experienced with the bed in your room. Ensuring our guests' comfort is of utmost importance to us, and we regret that the bed did not meet your expectations. Your feedback regarding the lack of comfortable chairs in the room and the softness of the bed will be shared with our management team for further review and improvement opportunities. However, we are glad to know that you found our staff to be great, and we appreciate your kind words about their service. We value your feedback as it helps us identify areas where we can enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Sincerely Bernard Panisse General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 794 评论 9.6/10 位置
  • 1,067 评论 7/10 房间
  • 1,223 评论 9/10 服务
  • 16 评论 7.3/10 上网
  • 581 评论 8.2/10 早餐
  • 423 评论 6.8/10 清洁度
  • 298 评论 8.7/10 氛围
  • 172 评论 7.4/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 伦敦 的所有酒店