圣保罗伊比拉普埃拉铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 2,226 评论

保证最优惠房价
圣保罗伊比拉普埃拉铂尔曼酒店 - Image 1
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圣保罗伊比拉普埃拉铂尔曼酒店 - Image 4
Rua Joinville 515, Vila Mariana, 04008-011 圣保罗, 巴西

描述

酒店其他优惠

  • 酒店设有桑拿房、Shishindo 水疗中心、健身房和游泳池

  • Vinacoteca 和 Wine by the Glass 概念的 TastelT 酒吧

  • 1 名 11 岁以下儿童可免费与父母同住

  • 酒店靠近大型医院，例如 Beneficiência Portuguesa

  • 距离圣保罗孔戈尼亚斯机场 9 分钟车程

我们的客房

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酒店位置

圣保罗伊比拉普埃拉铂尔曼酒店

Rua Joinville 515, Vila Mariana
04008-011 圣保罗
巴西

GPS:-23.58231, -46.65014

电话
传真 +55 11 5088-4000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,226 评论

TripAdvisor 评级  4.5/5  2,422 评论

卓越奖 2024

Was okay but had many issues (especially for the cost)

Tripadvisor 评级 2.0/5

garmstro09 经 TripAdvisor 认证的评论

I appreciated having a full gym and the location was close to the park, but there were elements of the hotel that needed serious attention. I would often have to call housekeeping to make up my room (sometimes I would have to call twice) and when they did clean they would often leave dirty glasses or never refill the coffee, water, or mini-bar. The pool was very small and only had two sun loungers. The restaurant was not good.. my first meal actually came out frozen in the middle and had to be "re-heated" which is never a good sign. Also my room key constantly deactivated. They said it was from my cellphone but someone times they were in separate bags. I think the technology was just old. The "king bed" was just two singles pushed together so there was a crack in the middle. They did have a good cocktail menu

Dear Mr. garmstro09, Thank you for taking the time to share your feedback with us. We appreciate your input as it helps us to continuously improve our services. We are delighted to hear that you enjoyed the convenience of our full gym, the proximity of our location to the Ibirapuera Park and out new cocktail drinks menu. However, we are deeply sorry to learn about the issues you encountered during your stay. Your experience does not reflect the high standards of service we strive to provide to all our guests. Please accept our sincere apologies for the inconvenience caused by housekeeping. Rest assured, we have addressed this matter with our Housekeeping Manager to ensure that such oversights are not repeated in the future. Additionally, we have taken note of your feedback regarding the bed configuration, pool facilities, restaurant service, and the functionality of the room key technology. Your comments are invaluable to us as we work towards enhancing the overall guest experience. Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention. Should you choose to stay with us again in the future, we look forward to the opportunity to provide you with the true service that Pullman offers to our guests. Respectfully, Monick I Fernandez Customer Experience

Great experience

Tripadvisor 评级 5.0/5

Freedom27798533175 Couples - 经 TripAdvisor 认证的评论

Weaverton was an excellent host. The food was excellent. That’s all I want to say that’s all I want to say. That’s all I want to say that’s all I want to say. That’s all I want to say that’s all I want to say. That’s all I want to say that’s all I want to say

David, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests. Thank you for the kind recognition of Weverton's service! Our team looks forward to welcoming you again soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Pullman Restaurant

Tripadvisor 评级 5.0/5

drewx2014 商务住宿 - 经 TripAdvisor 认证的评论

Had an excellent meal in the hotel restaurant and our server, Fernando, was very hospitable and made for a pleasant dining experience. I would highly recommend the hotel restaurant for any meal that you would like to have when you are visiting Säo Paulo. 🇧🇷

Drew, It is a pleasure to receive your positive feedback, especially about our restaurant. We are happy that you had an excellent experience with us. Fernando will be recognized for his excellent service. We hope to see you very soon. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

A okay place

Tripadvisor 评级 4.0/5

Jody C 经 TripAdvisor 认证的评论

Nice hotel. Just stay for one nigh. Spacious room, two double beds, which is comfy. Shower, no tub. Come with shampoo and conditioner, but no body lotion. Hair dry, couldn't find kettle. Good breakfast with variety. There are coffee machine which has no English instructions.

Jody, We are delighted to hear that you enjoyed your recent stay at our hotel. We would like to express our gratitude for choosing Pullman Ibirapuera as your accommodation in São Paulo and for sharing your feedback with us. Your input is highly valued, and we are hoppy to know that you found our hotel pleasant and the room spacious and comfortable. If you are interested in indulging in an even more luxurious experience, we invite you to consider our Executive Suites, which feature bathtubs for extra relaxation during your stay. Furthermore, for your convenience, we would like to clarify that our L'Occitane soap can be found on the sink in the bathroom, and the kettle is located in the cabinet near the minibar in the room. For any other needs or inquiries that may arise during your stay, our team is always available to assist you. You can reach out to us by dialing 9# on the phone for assistance, including operating the Nespresso coffee machine if necessary. Thank you once again for choosing Pullman Ibirapuera as your hotel. We look forward to the opportunity of welcoming you back soon and ensuring an even more memorable stay for you. Monick I Fernandez Customer Experience

Professional trainer

Tripadvisor 评级 5.0/5

familydivers2015 经 TripAdvisor 认证的评论

Went to the gym for a workout. Asked for a few workout tips and there was : Elvis, he is a professional trainer and made my workout great! I haven't worked out for awhile, but with this experience I am ready to be a regular at the gym again. Can't wait to go back!!!

Dear customer "familydivers2015", Our team thanks you for your incredible review and we are happy that you shared your experience with us and that you enjoyed our facilities, as well as the service provided by the team. It was a pleasure to welcome you and we hope to see you soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

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其他网络用户评价我们的酒店

  • 300 评论 9.4/10 位置
  • 773 评论 6.6/10 房间
  • 942 评论 8.3/10 服务
  • 31 评论 2/10 上网
  • 422 评论 8.6/10 早餐
  • 297 评论 7.6/10 食物
  • 238 评论 8.2/10 设施
  • 221 评论 6.6/10 清洁度

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