宜必思沙勒罗瓦中心火车站酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 896 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 正对沙勒罗瓦火车站

  • 设有私人停车场

  • 酒店位于市中心

  • 距沙勒罗瓦机场 12 分钟路程

  • 免费无线网络

我们的客房

酒店位置

宜必思沙勒罗瓦中心火车站酒店

12 Quai de Flandre
6000 沙勒罗瓦
比利时

GPS:50.406318, 4.43907

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

BAR IBIS

我们酒吧是一个友好的聚会场所,您可以随时前来放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  896 评论

TripAdvisor 评级  3.5/5  578 评论

Clean, Comfortable & Central

Tripadvisor 评级 3.0/5

Chrisscott1962 Friends getaway - 经 TripAdvisor 认证的评论

Stayed here last weekend for a football away day trip to watch Charleroi v Antwerp at the Stade du Pays de Charleroi and we met other guests who were doing the same. Hotel gave us 4 high floor rooms with a river view like I’d requested by email so that was good. The hotel was clean & comfortable and although the rooms were small the shower & wi-fi were good (despite previous reviews). The breakfast was a typical IBIS buffet style with a few hot plates for scrambled egg & bacon / sausage and no complaints from me, but others found the hot food wasn’t replenished. Reception staff were friendly and helpful with storing our bags on the last day.

Dear Chris, Thank you for your valuable feedback. We are glad to hear that you found our hotel clean, comfortable, and centrally located for your football away day trip. It's great to know that our high floor rooms with a river view met your expectations and that you appreciated the shower and Wi-Fi in your room. We apologize if the hot food at our breakfast buffet was not replenished as quickly as desired. We will address this issue with our team to ensure a better experience for our guests. Thank you for your kind words about our reception team, and we are happy to have been able to assist with storing your bags on your last day. We hope to welcome you back. Best wishes,

central location to visit the city and go to the airport & great breakfast

Tripadvisor 评级 5.0/5

roberto c 经 TripAdvisor 认证的评论

i arrived late in the evening, the room was clean, and the bed was good, the next day I had breakfast and that was Whoaw, fruits, fresh orange juice, really nice buffet. well the bad thing is that they don't have enought electric plugs in the room and its quite oldish but great if you want to take the bus to the airport( 200m from the hotel) and there are some nice restaurants around and a shopping mall.

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed our central location, making it convenient for you to visit the city and access the airport. It's great to know that our breakfast buffet, with its variety of fresh fruits and freshly squeezed orange juice, was a highlight of your stay. We apologize for the inconvenience caused by the limited number of electrical outlets in the room. We appreciate your feedback and will take it into consideration for future improvements. We are glad that our proximity to the bus station, restaurants, and the shopping mall added value to your stay. We hope to see you again in the future. Kind regards, Ovidiu Chitas, General Manager

Worst mistake booking this

Tripadvisor 评级 1.0/5

Lorraine K 经 TripAdvisor 认证的评论

Booked this hotel as our flight was cancelled and thought it would be best to spend the night in the city instead of the airport. It’s our own fault for booking this place I would t even give this hotel a 1 star it honestly is so bad. You can see it from the bus terminal and it looks really old and dirty from outside the reception looks old and dated but it doesn't look that dirty once you take the lift you notice how bad it really is. The carpets are all stained and then the rooms so our room was on the 4th floor I would go as far to say it’s the worse room I have ever stayed in. The air conditioning isn’t working. It’s so small the bed looks disgusting the sheets look clean. If we could afford to leave and get another room we would. Do not stay here you will honestly regret it. Stay somewhere else we panicked as our flight was cancelled and rushed to get a room for the night biggest mistake. Area around hotel is also very ropey looking lots off people just hanging outside

Dear Lorraine, Thank you for taking the time to share your feedback. We are sorry to hear that you were not satisfied with your stay as we strive to maintain a clean and comfortable environment for our guests. We apologize for any inconvenience you experienced with the air conditioning, and we are working on resolving the issue. We appreciate your feedback regarding the room size and cleanliness, and we will take it into consideration for future improvements. As for the surrounding area, we understand your concerns, but we assure you that our hotel is located in a safe area that has undergone a significant revitalization in recent years. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,

Oh dear!

Tripadvisor 评级 2.0/5

evonneb24 经 TripAdvisor 认证的评论

We booked this a few hours before our arrival on our way home to UK. There is a huge amount of construction work being done in the surrounding area which makes finding the hotel and the secure parking very challenging. This is not explained at booking. The car park doesn’t feel secure despite the entry system. We were greeted warmly by staff who were professional and helpful. We were in a room that felt like an oven. Upon asking for a fan we were told the air con was broken in that room. We did get a fan. We walked, quickly, to the nearest restaurant. Nothing to do with the hotel but the area does not feel safe at all. We passed a guy wearing a stab proof vest. He was not armed forces unless these guys walk with pitties in Belgium. Groups of young men gathered was quite intimidating for a women and her 14yr old son. When we were back in hotel the corridor and the room smelled of cigarette smoke. We had a disturbed sleep between the noisy fan, cigarette smoke seeping into the room and the fear of being murdered in our sleep! (I kid you not!). Never been so glad to leave a hotel or an area as soon as we could that morning! Couldn’t help wondering if hotel was used for tourism and other reasons because of the groups of people hanging about. The staff were welcoming and friendly. Despite the cigarette smoke and aged decor in the room, it was clean.

Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that our staff were welcoming, friendly, and helpful during your stay. We appreciate your kind words about their professionalism. We apologize for the inconvenience caused by the construction work in the surrounding area. We understand that it can be challenging to navigate, but we assure you that the ongoing development will improve the overall experience for our guests in the future. As for the air conditioning issue in your room, we have taken note of it and are working on a solution. We are sorry for any discomfort this may have caused you. Regarding the safety concerns you mentioned, we would like to assure you that our hotel is located in a safe area that has undergone significant revitalization. However, we understand that the perception of safety can vary, and we will continue to work on improving the overall guest experience. Lastly, we apologize for the cigarette smoke smell in your room and the corridor. Our hotel is a non-smoking establishment, and we take such incidents seriously to ensure the comfort of all our guests. We hope to welcome you again in the future. Best wishes,

Good location and ticked all the correct boxes

Tripadvisor 评级 4.0/5

guillaume_du_ninian 经 TripAdvisor 认证的评论

Walking out the door from the Charleroi Sud train station and the first thing you see as look across towards the town is the Ibis Hotel. It’s a short 5 minute walk from the station, across the canal and you are there. The main part of the town is just beyond. The Ibis is a chain and uses a common template for its room design and its facilities. However, the way they are managed locally can differ from branch to branch. I’m a regular user of the Accor hotel chain, which includes Ibis, and this venue is basic, as you expect from the generic brand. My experience on this stay found the staff on my arrival, and throughout my stay, were helpful, friendly and courteous. My room was clean and well maintained. Breakfast was ample and sufficient. I had booked a room a large room for the benefit of the space and so I could comfortably work, and relax. The wifi was free and of good strength (when it was working), but it did drop out for a few occassions. For a business trip this hotel ticked all the correct boxes for my needs. I would stay here again if I needed to come to Charleroi for work again. My only issues were an extra plug socket at the other side of the room would be beneficial and the shower pressure was a bit wimpy.

Dear Guillaume, Thanks for sharing your point of view. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our front desk team who work hard to ensure that we deliver the best service and always meet your expectations. Additionally, it's gratifying to know you appreciated our rooms and the high standards we uphold. The feedback of our guests is important as it helps to highlight areas for improvement, rest assured we are considering your suggestion. It would be a pleasure to welcome you back on another occasion. Kind regards, Ovidiu Chitas, Manager

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其他网络用户评价我们的酒店

  • 758 评论 8.9/10 位置
  • 822 评论 4.6/10 房间
  • 597 评论 9.1/10 服务
  • 26 评论 5.8/10 上网
  • 481 评论 3.5/10 舒适度
  • 313 评论 7.8/10 早餐
  • 312 评论 5.4/10 清洁度
  • 168 评论 2/10 设施

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