西贡广场索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 889 评论

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17 Le Duan Boulevard, District 1, 700000 胡志明市, 越南

描述

酒店其他优惠

  • 五星级设施，包括屋顶游泳池和酒吧

  • 7 间会议室、商务中心和支持人员

  • 2 家餐厅、2 间酒吧和 24 小时客房服务

  • 位于西贡的商业、购物和娱乐区

  • 282 间豪华客房和套房

我们的客房

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酒店位置

西贡广场索菲特酒店

17 Le Duan Boulevard, District 1
700000 胡志明市
越南

GPS:10.784133, 106.702577

电话
传真 +84 28 3824 1666

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  889 评论

TripAdvisor 评级  4.5/5  3,386 评论

卓越奖 2023

great experiences even I'm just a walk-in guest

Tripadvisor 评级 5.0/5

Felix T 经 TripAdvisor 认证的评论

I came to Ho Chi Minh City when the weather was really hot so I decided to go to a random hotel that came into my sight when I was walking around the city to use their swimming pool service and I chose to step into Sofitel. It was really surprise that their swimming pool is located on the rooftop (I didn't expect that), the view is stunning and they also serve food and drinks, omg I was so hungry at that time. What I really enjoyed was that the staff were extremely friendly, they took the time to chat patiently and suggest food and drinks for me. Luckily I found out their names are Thong, Binh and Huong (I hope I spelled the letters correctly), thanks guys for making my vacation more complete and memorable.

Nice looking hotel

Tripadvisor 评级 5.0/5

Feng T 经 TripAdvisor 认证的评论

Had a walk around the city and decided to drop by at Sofitel, then i saw this bar called B or Boudor. This place is nice but alittle cold, they have variety of food and drinks. Shout out to Harry and Thuy for their good service to me and others guests, staffs here are very friendly too. 谢谢

Dear Feng T, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your kind words! We're thrilled to hear that you enjoyed your visit to our bar, Boudoir. It's fantastic that Harry and Thuy provided you with excellent service, and we'll be sure to pass along your appreciation to them. We're glad you found our staff friendly and enjoyed the variety of food and drinks. We hope to welcome you back soon for another enjoyable experience! Sincerely, Mario Mendis General Manager

Worst Sofitel in world!

Tripadvisor 评级 1.0/5

Gary N Couples - 经 TripAdvisor 认证的评论

This was the first Sofitel I have stayed that has not honored my Gold Accor membership benefits apart from “thank you for your loyalty” and a drink voucher. No explanation given. This hotel seems to survive on large bus/cruise groups who are given priority over other guests. My room was smallest I have ever had in a 5 star hotel in Asia. Being on a low floor, the noise from the road meant you couldn’t sleep, the shower didn’t drain, the bedside light console didn’t work, the toilet seat was broken 🤷‍♂️ I had a paid late checkout but couldn’t even get a dry towel for a shower before leaving - the room hadn’t been cleaned. The staff at reception are robotic and disinterested in you as a customer. Breakfast is a joke. To deal with the large groups the tables in Mezze are squished together, some less than six inches from next table - see photo. While the breakfast selection is good. It is a crowded free for all. In the bar people were complaining about how long drink orders would take to arrive. On every level this is worst Sofitel that I have stayed anywhere in the world. It is at best the equivalent standard of a Novotel. I won’t be renewing my Accor membership if loyalty means nothing. Perhaps this hotel could benefit from a new general manager or at least a recognition of loyal Accor members. The worst of any hotel I have stayed.

Dear Gary N, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your detailed feedback with us. We sincerely apologize for the disappointing experience you encountered during your recent stay. Your concerns are important to us, and we will thoroughly investigate each issue you raised with our team to ensure improvements are made where necessary. Please be assured that we take your feedback seriously, and we will work diligently to address the issues you mentioned. We deeply value your loyalty and regret that we fell short of meeting your expectations. Rest assured, your comments will be shared with our management team for further review and action. We understand the impact your feedback has on our reputation, and we are committed to earning back your trust. We hope to welcome you back for a better stay in the future. Have a good day! Sincerely, Huyen Dang Brand & Quality Control Manager

You should stay here

Tripadvisor 评级 5.0/5

MM1959 经 TripAdvisor 认证的评论

The hospitality is the first thing you remember and that feeling remains with you for the entire stay. Our suite was stunning, the pool area has a great atmosphere. My wife is a coeliac (gluten free dining) and the hotel staff ensured that she was looked after.

Dear MM1959, Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our hospitality left a lasting impression. It's our priority to ensure all our guests feel welcomed and well taken care of, including those with dietary requirements like your wife's. We're delighted that you found our suite stunning and enjoyed the atmosphere at our pool area. Looking forward to welcoming you back soon! Sincerely, Mario Mendis General Manager

Mainly Positives.

Tripadvisor 评级 4.0/5

Oz_indian 经 TripAdvisor 认证的评论

We stayed here for two nights. When we arrived at 1 PM the room was not ready and after after the official check in time of 2 PM we still had to wait for 15 minutes. Just the standard excuse : "the hotel is full and although a room is ready but we want to give you a nicer room". The restaurants have very little choice for vegetarians, for dinner. Breakfast was sumptuous with plenty of vegetarian items. Rooms are well furnished and clean. The house keeping staff coming around in the evening offering towels, bottled water etc is much appreciated. The hotel's location is a big plus. There are a few good restaurants within walking distance , once you learn how to negotiate the Saigon traffic. I would definitely stay again.

Dear Oz_Indian, Thank you for sharing your experience with us! We're glad to hear that despite a small hiccup during check-in, you enjoyed your two-night stay with us. We're pleased that you found our rooms well-furnished and clean, and that our housekeeping staff's attentiveness added to your comfort. It's fantastic to know that you appreciated the sumptuous breakfast offerings. We're also delighted that you found our location convenient, with nearby dining options and easy access to Saigon's vibrant atmosphere. We look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Mario Mendis General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 356 评论 9.3/10 位置
  • 564 评论 7.4/10 房间
  • 872 评论 9.3/10 服务
  • 14 评论 6.9/10 上网
  • 327 评论 9.2/10 早餐
  • 143 评论 8/10 清洁度
  • 59 评论 9.1/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。