天鹅谷葡萄酒庄诺富特度假酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 198 评论

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Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, 澳大利亚

描述

酒店其他优惠

  • 通风的现代客房，配备无线网络和有线电视

  • 两个 18 洞锦标赛高尔夫球场

  • 网球和壁球场、健身中心

  • 丰盛的自助早餐和点菜美食

  • 5 个拥有自然采光的多功能活动场所

我们的客房

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酒店位置

天鹅谷葡萄酒庄诺富特度假酒店

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
澳大利亚

GPS:-31.766073, 116.00593

电话
传真 +61 8 9297 3333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  198 评论

TripAdvisor 评级  3.5/5  1,180 评论

Worst experience ever

Tripadvisor 评级 1.0/5

xu N Couples - 经 TripAdvisor 认证的评论

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

Limited care for the customer

Tripadvisor 评级 3.0/5

Mark E 经 TripAdvisor 认证的评论

Stayed in one of the villas; extremely tired accommodation for the price. Accidently left a mobile phone charger there-cheaper buy a new one than buy and post a pre-paid self addressed small parcel box to the Vines for them to send it back to us. (We are within the Greater Perh area, it would have simply been nice for them post it to us themselves, from the significant profit they operate at). All in for the money, limited care for the customer.

excellent

Tripadvisor 评级 5.0/5

Andrew R 经 TripAdvisor 认证的评论

fantastic room large and well presented with all you could need. excelent location with the added bonus of Kangeroos and lots of beautiful birds. meals of a good quality and reasonably priced. all staff welcoming and friendly overall a great experience.

Overall; great value, comfortable and worth a stay.

Tripadvisor 评级 3.0/5

MrP78_11 经 TripAdvisor 认证的评论

I rang the Vines directly and received a great deal- $480 for 2 nights with a bottle of wine, mini golf for 3 and $50 food and beverage voucher. Rooms- Booked the Resort Room with 2 queen beds. Simple but well appointed. Nice balcony and good bathroom. - The room needed another vacuum as there was debris left from previous guests Facilities - great pool for families with plenty of room despite being packed during 41 degree days - Lovely resort grounds with the hotel having a style similar to some hotels in Asia - Cafes were fine for quick snacks, Vines Cafe was only option for dinner and food was overpriced and poor quality - For peak season, it would have been nice for the breakfast buffet to be open later than 9:30 and for the pool bar to not close at 5. Service - lots of young staff who would benefit from more training as they weren't overly knowledgeable or warm. Overall; great value, comfortable and worth a stay.

Incredibly compassionate service makes me rate this resort full stars

Tripadvisor 评级 5.0/5

cathykhmer Friends getaway - 经 TripAdvisor 认证的评论

I was stranded in Perth due to flight cancellations and was provided with a great accommodation option by an incredibly compassionate staff member. The room I shared with my friends was extremely spacious, well-appointed and immaculately clean, with a huge bathroom and plenty of storage areas. The cafe serves a good range of foods with vegetarian needs well catered for in terms of the veggie burger, the butter bean bruschetta (excellent) and the fried battered cauliflower , with a couple of other options too. At dusk there’s kangaroos outside the wooden villas that are up on stilts in the vineyards and there was a kookaburra on our wooden railing as we came back to the room at night. Thanks Vines!

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其他网络用户评价我们的酒店

  • 166 评论 8.5/10 位置
  • 483 评论 7.4/10 房间
  • 301 评论 6.8/10 服务
  • 233 评论 7.4/10 设施
  • 197 评论 6.1/10 清洁度
  • 188 评论 4.7/10 食物
  • 100 评论 7.4/10 游泳池
  • 94 评论 7.1/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。