巴厘岛白努亚诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 356 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 桑拿房和令人陶醉的水疗护理

  • 可欣赏海景的 Cocos Beach 餐厅

  • 滑水、水肺潜水、玻璃底游船

我们的客房

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酒店位置

巴厘岛白努亚诺富特酒店

Jalan Pratama, Tanjung Benoa, PO Box 39
80361 努沙杜亚
印度尼西亚

GPS:-8.764232, 115.222399

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  356 评论

TripAdvisor 评级  4.0/5  3,657 评论

Seaside Relaxation!!

Tripadvisor 评级 5.0/5

magpie90 Couples - 经 TripAdvisor 认证的评论

Thank you to whole team for a relaxing 11 days of relaxation. Firstly to the staff from all levels thanks for making this stay a memorable holiday. You guys Rocked👌 Breakfast was a daily highlight, there is a great variety it’s fresh and delicious. In our package we had either lunch or dinner included and always hit the spot. There is a great feel in this resort between the seaside pool and the beach which we loved. It’s not a complaint but if would be great to get a decent happy hour up and running as we felt that there was no need to head to the bar and interact with other guests. The drinks are quiet expensive compared to other resorts along this particular area. Thanks again. 😀😀

Dear magpie90, Warmest greeting from Novotel Bali Benoa! We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will being looking to bring the necessary improvement on the highlight points. Thank you for letting us know Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Amazing resort

Tripadvisor 评级 5.0/5

818jessw 经 TripAdvisor 认证的评论

Fantastic 8 night stay here in February. Food was great and entertainment nights were fun. Breakfast was always fresh and plenty to choose from and restocked constantly. Service was exceptional staff were always friendly and willing to have a chat anytime. This was important to us. We stayed in one of the beach cabanas and I would highly recommend. Servicing of rooms was always done well and we never had to chase up anything. Massages were fantastic and well worth the cost.

Dear 818jessw, Warmest greeting from Novotel Bali Benoa! We're truly delighted to hear that you had a wonderful stay with us, enjoying our hotel facilities and activities has to offer as well the staff service. The team will be truly appreciative of your kind words, which I will be sure to share to them. Hope to have the opportunity in welcoming you back again soon! Sincerely, Bilal Chamsine - General Manager

Amazing

Tripadvisor 评级 5.0/5

Carolprawl 经 TripAdvisor 认证的评论

We loved our stay here at the end of January. The infinity pool is fantastic overlooking the beach and all the water sports. The room was in the garden side opposite main hotel but was a lovely big room and the air con was fantastic. The restaurant all though it had great food was a bit pricey so we went outside the hotel 2 mims walk away and found a place called glaze where the food was maybe even better and was a lot less expensive. There is a little wine shop next to the hotel where we would buy a bottle of wine to take back the room with us as that was also expensive at the hotel. I can't say a bad word about the staff, they were the friendliest happiest staff I have ever had. Always smiling and nothing was too much trouble. Maintenance was happening every day, painting etc and the place was spotless. Would go back in a shot for sure. Breakfast was beautiful, anything you could wish for. I had mainly the omelette which were so yummy!

Dear Carolprawl, Warmest greeting from Novotel Bali Benoa! We very much appreciate your your wonderful comment regarding your stay at the Novotel Bali Benoa. We are trilled to know and receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your valuable feedback regarding the food price. We will certainly take it into consideration as we strive to continuously improve our facilities and services. Once again, we appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another exceptional stay at Novotel Bali Benoa. Sincerely, Bilal Chamsine - General Manager

Fantastic experience

Tripadvisor 评级 5.0/5

Peta G 经 TripAdvisor 认证的评论

My husband and I recently spent 8 days at Novotel Benoa in a beach cabana. Everything was amazing, from the room, room service, buffet breakfast, to the pool and restaurant the service was all around great, especially from Trainee Esi who spent time with us teaching us some local language. We will be back!!

Dear 624petag, Warmest greeting from Novotel Bali Benoa! Thank you for leaving your positive comment with a perfect rating. We are extremely happy to know that you had such a great stay with us in overall. Esi will be very happy to receive your kind word of her. We definitely hope to welcome you again soon! Sincerely, Bilal Chamsine - General Manager

服務和食物很棒

客户意见评级 3.0/5

Chancy 家庭住宿 - 所有已确认评论

飯店人員的態度親切,服務很棒,食物也很美味,但美中不足的是一樓房間有明顯霉味,且隔音不佳,在房內可以清楚地聽到走廊人群的交談聲音。

Dear Yen-Chieh C., Thank you for taking the time to write this review, sharing your kind comments and valuable feedback with us! We're grateful to learn that our staff service and our food were managed to meet your expectations. However, we kindly apologize for the shortcomings provided, such as the room condition. We will be sure to continue our room uplifting projects, to ensure our hotel is nothing short of comfortable and smooth for our staying guests. Once again, thank you for sharing your stay experience with us, and we will strive to continue serving you better! Sincerely, Bilal Chamsine - General Manager

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其他网络用户评价我们的酒店

  • 202 评论 8.9/10 位置
  • 486 评论 8.3/10 房间
  • 675 评论 9.3/10 服务
  • 11 评论 2.4/10 上网
  • 220 评论 8.8/10 早餐
  • 211 评论 8.9/10 清洁度
  • 200 评论 9.6/10 运动休闲
  • 198 评论 9.6/10 游泳池

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