柏林滕珀尔霍夫美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,557 评论

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描述

酒店其他优惠

  • 酒店客房面积至少为 24 平方米

  • 该楼层有 10 间不同大小的会议室

  • 前往市中心的公共交通非常便利

  • 停车场提供安全的停车位

  • 优质早餐

我们的客房

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酒店位置

柏林滕珀尔霍夫美居酒店

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 柏林
德国

GPS:52.478378, 13.426339

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

我们的客人评论

我们的客人评论

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ALL 评级  4.4/5  1,557 评论

TripAdvisor 评级  4.0/5  927 评论

Great stay

Tripadvisor 评级 4.0/5

MandA2024 经 TripAdvisor 认证的评论

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Unsure of a further visit

Tripadvisor 评级 3.0/5

andrewmX3638BJ Solo travel - 经 TripAdvisor 认证的评论

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Terrible Cancellation Policy

Tripadvisor 评级 1.0/5

Sarah C 经 TripAdvisor 认证的评论

Absolutely no customer service. An issue that could have been dealt with over 1 email on their part was dragged out over a week due to lack of communication or courtesy. They charge 90% of your booking unless you cancel 14 days in advance. They offered me €30 euro back off of €330 booking after being treated with complete disregard. Entirely unhelpful and rude.

Dear Sarah, thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations. Your feedback assists us greatly to see where things could and should be improved. We hope to welcome you back again in the future. Best wishes from the Mercure team

Nice hotel in the middle of Neukölln

Tripadvisor 评级 4.0/5

MikkoHaaa 经 TripAdvisor 认证的评论

Great location next to Hermannstrasse with good connections; U-Bahnhof Boddinstrasse and buslines. Still peaceful, behind the corner on Rollbergstrasse. Good service, spacious clean rooms. Just bit too warm. And one little thing, it was not able to control the volume of television by the remote.

Tolles Hotel, tolles Personal!

Tripadvisor 评级 5.0/5

Traveler16593326405 经 TripAdvisor 认证的评论

Ich war schon öfter in diesem Hotel in Neukölln. Die Lage ist MEGA, das Hotel richtig schön und das Personal ist MEGA.' Ich konnte aufgrund der Erkrankung meiner Mutter nicht anreisen. Ich habe das Hotel per Email informiert, dass ich nicht kommen werden. 15 Minuten später kam der Anruf mit besten Genesungswünschen an die Mama aus Berlin. I have been to this hotel in Neukölln several times. The location is AMAZING, the hotel is really nice, and the staff is AMAZING. Unfortunately, I couldn't travel due to my mother's illness. I informed the hotel via email that I would not be able to come. 15 minutes later, I received a call with best wishes for my mother's recovery from Berlin. DIT IS BERLIN!

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其他网络用户评价我们的酒店

  • 882 评论 8.9/10 位置
  • 1,435 评论 7.5/10 房间
  • 1,075 评论 8.8/10 服务
  • 112 评论 5.4/10 上网
  • 801 评论 9/10 早餐
  • 779 评论 8/10 舒适度
  • 612 评论 7.4/10 清洁度
  • 250 评论 5.1/10 氛围

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