卡塔赫纳圣克拉拉索菲特传奇酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,756 评论

卡塔赫纳圣克拉拉索菲特传奇酒店 - Image 1
卡塔赫纳圣克拉拉索菲特传奇酒店 - Image 2
卡塔赫纳圣克拉拉索菲特传奇酒店 - Image 3
卡塔赫纳圣克拉拉索菲特传奇酒店 - Image 4
Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR, 0 卡塔赫纳, 哥伦比亚

描述

酒店其他优惠

  • 酒店提供各种活动，如咖啡品鉴会。

  • 在卡塔赫纳的这家五星级酒店里享受极致的法式豪华。

  • 酒店距拉斐尔·努涅斯国际机场 45 分钟车程。

  • 这家位于卡塔赫纳的酒店欢迎您携带儿童和宠物入住。

  • 您可以充分利用大厅来举办婚礼或其他聚会。

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

卡塔赫纳圣克拉拉索菲特传奇酒店

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 卡塔赫纳
哥伦比亚

GPS:10.428294, -75.547714

电话
传真 +57 605 6503050

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,756 评论

TripAdvisor 评级  4.5/5  2,919 评论

卓越奖 2024

Amazing wedding for our niece and nephew.

Tripadvisor 评级 5.0/5

Craig S 经 TripAdvisor 认证的评论

The hotel is beautiful and the staff is amazing. Thank you Diego our concierge. And a big thank you to Yhordys Franco, Luis and Oscar who took amazing care of us at the pool everyday and made the trip even better. I definitely recommend this as the spot to go in Cartagena

Excellent service

Tripadvisor 评级 5.0/5

alvaro m 经 TripAdvisor 认证的评论

The staff provided an impeccable service since the moment we entered the hotel, all the way til the end of the evening and the food was delicious, every plate was unique and flavorful, it was a beautiful experience, plus the hotel grounds are just beautiful.

Bonjour Dear alvaro Thank you for your kind words about the impeccable service provided by our staff during your visit to the hotel. We're thrilled to hear that from the moment you entered until the end of your evening, you experienced exceptional hospitality. We're delighted that you enjoyed the delicious food, with each plate offering unique and flavorful delights. It's wonderful to know that you found the experience beautiful, and that you appreciated the beauty of our hotel grounds as well. We hope to have the pleasure of welcoming you back for another excellent experience soon! Kindly Angie Amaris Guest Relations Manager

Excellent vacation!!

Tripadvisor 评级 5.0/5

Vanessa B 家庭住宿 - 经 TripAdvisor 认证的评论

We had a wonderful time at Sofitel Santa Clara. The location is perfect! The staff is amazing and very knowledgeable and the tour of the hotel was excellent. Our suite was spacious and perfect for our family of three. Breakfast at The Jardín had a lot of variety, the food was delicious. We will definitely visit Cartagena again and look forward to it.

Bonjour Dear Vanessa B Thank you for your delightful review! We're thrilled to hear that you had an excellent vacation at Sofitel Santa Clara. It's wonderful to know that you enjoyed our perfect location, knowledgeable staff, and the fantastic tour of the hotel. We're glad that your suite was spacious and ideal for your family, and that you found our breakfast at The Jardín to be delicious with a wide variety of options. We can't wait to welcome you back to Cartagena for another memorable stay! Warm regards, Angie Amaris Guest Relations Manager

For sure best hotel in Cartagena! A gem…

Tripadvisor 评级 5.0/5

Maniri Couples - 经 TripAdvisor 认证的评论

We stayed in Sofitel Legend Santa Clara around a week and all in all, it was a fabulous experience.   At arrival we found something in the room, which clearly was not expected to be found in a hotel like this. This was our 3rd hotel after staying in Bogotá and Medellín and our expectations were high, as we really had great experiences in those cities.   The disappointment of my boyfriend after arrival, was not good for me. One of the things I love when travelling is seeing that smile on my boyfriend’s face which makes me enjoy my holiday 100%. We had a very nice suite; however, the first impressions were not very good, so my boyfriend wasn’t feeling it.   We said we would sleep and next day we would see what we could do. Next day we went for a walk and without saying anything (we are not complainers, if we don’t like a place, we leave or never return), the Guest Experience Department got in touch with us and apologized, which was good; I spoke with them, and they prepared a surprise for my boyfriend which quickly turned his impressions into a great one.   Our room was very nice, ocean view, nice bed, spacious and with a nice classical Cartagena touch. After speaking with Guest Relations, our stay just started to be amazing. Breakfast is good (some small faults depending on the waiter/waitress), but food was delicious.   This hotel is just like travelling to the past, with beautiful gardens, nice atmosphere, a great service, and overall warm people.   In my opinion, location is the best you can have in Cartagena, just some meters away from great restaurants like Juan del Mar or La Cevichería.  From front Office to Housekeeping, all were friendly and helpful.   We had a Butler Service, and they helped me to repair some very special shoes I had, and they found out the best way to help me with it.   Our stay was so good at the end, that we had a reservation in Isla Barú for the rest of our stay in Colombia, and we shorten it to comeback to Sofitel Legend Santa Clara, when we came back, we had the Gabriel García Marquez suite, which was really nice. Again, we found some issues in the room that were not up to the standards you expect from a hotel of this category; however, a hotel is made by people and people went above and beyond we expected.   We would like to thank all the staff, especially Ernesto, Johan, Kendry Rudy Luis (waiter) and Jimmy Bellboy for all they did to make us feel very welcome.

Bonjour Dear Maniri Thank you for your recent stay and for taking the time to share your experience. We're delighted to hear that you found Sofitel Legend Santa Clara to be the best hotel in Cartagena and that our team, especially Ernesto, Johan, Kendry, Rudy, Luis, and Jimmy, made your stay memorable. We apologize for any initial disappointment and are glad our Guest Experience team could swiftly address your concerns, turning your experience around. Your feedback is invaluable, and we'll ensure to address the room issues promptly. We look forward to welcoming you back for another exceptional stay soon. Warm regards, Angie Amaris Guest Relations Sofitel Legend Santa Clara

10/10 - highly recommend

Tripadvisor 评级 5.0/5

t0mleaver 家庭住宿 - 经 TripAdvisor 认证的评论

Santa Clara hotel is excellent! The staff everywhere in the hotel (reception, lobby, restaurant, bars, and the spa) were so amazing, helpful, and polite. The spa treatments were very relaxing and had great facilities. Cannot wait to return!!

Bonjour Dear Leaver Thank you so much for your wonderful review and for rating Santa Clara hotel 10/10! We are thrilled to hear that you had an excellent experience with us and that our staff across all areas of the hotel exceeded your expectations with their amazing, helpful, and polite service. It's fantastic to know that you found our spa treatments relaxing and enjoyed our great facilities. We are delighted that we could contribute to making your stay enjoyable and memorable. We can't wait to welcome you back to Santa Clara hotel in the future! Please don't hesitate to reach out if there's anything we can assist you with in the meantime. Warm regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 553 评论 9.8/10 位置
  • 646 评论 7.2/10 房间
  • 1,967 评论 9.4/10 服务
  • 589 评论 9/10 食物
  • 456 评论 9.1/10 设施
  • 388 评论 9.1/10 氛围
  • 254 评论 9.1/10 早餐
  • 211 评论 8.9/10 游泳池

支持方 Trustyou

我们在附近的其他酒店

我们位于 卡塔赫纳 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。