伍伦贡北岸诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,184 评论

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伍伦贡北岸诺富特酒店 - Image 1
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2-14 Cliff Road, NORTH WOLLONGONG, 2500 伍伦贡, 澳大利亚

描述

酒店其他优惠

  • 无线网络、有线电视、多数客房带阳台

  • 室外温水泳池、健身中心、桑拿房

  • 点菜菜单、自助餐、海景露台

  • 宽敞的大堂酒吧 Pepe 供应海滨小吃

  • 酒店外面即可乘坐免费巴士，方便前往城市购物区和餐饮区

我们的客房

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酒店位置

伍伦贡北岸诺富特酒店

2-14 Cliff Road, NORTH WOLLONGONG
2500 伍伦贡
澳大利亚

GPS:-34.414486, 150.900293

电话
传真 +61 2 4224 3141

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,184 评论

TripAdvisor 评级  4.0/5  2,820 评论

整体很不满意，价格昂贵，体验却极差

客户意见评级 1.5/5

Xiaomin P. 家庭住宿 - 所有已确认评论

车库太小，太矮，顶上有管道。出口太窄。导致连续两处擦伤。 酒店提供设施缺失。 隔音较差

尊敬的 Xiaomin P., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

位置好住得不錯

客户意见评级 4.0/5

C. 单人住宿 - 所有已确认评论

位置好住得不錯，前台服務員服務理想 停車場可考慮是否需要收費或減價

Dear Wai Chi, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. We are delighted to hear that you enjoyed your stay and found our location convenient. We appreciate your kind words about our Front Desk service. Your suggestion regarding parking fees is duly noted, and we will certainly consider it for future adjustments. Our aim is to provide the best possible experience for all our guests, and your input helps us in achieving that goal. The team at Novotel Wollongong Northbeach hope to have the opportunity to welcome you back in the future. Sincerely, Nadine Ramzan Guest Relations Executive

風景優美，房間整齊乾淨。

客户意见评级 5.0/5

閆. 家庭住宿 - 所有已确认评论

整體感覺都很棒

Dear Guo Qing, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon, and hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Ramzan Guest Relations Executive

Great stay

Tripadvisor 评级 5.0/5

Liselotte W 经 TripAdvisor 认证的评论

We had an amazing stay in a beautiful room with amazing views. Just a few steps from the beach and sea pool. Too bad that we only stayed 1 night. I wish we could have stayed for weeks. The pool and restaurants looked great and we hope to come back soon

Dear liselottew249, Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had an amazing stay in one of our beautiful rooms with stunning views, and that you enjoyed our spectacular location. Thank you for choosing to stay with us, and we look forward to the opportunity to host you again for a longer stay in the future! Kind regards, Nadine

Good location, that’s it!

Tripadvisor 评级 2.0/5

Sjc997 商务住宿 - 经 TripAdvisor 认证的评论

This hotel on a positive benefits from its great location and that’s really it. The rooms are older and single window glazed. The air condition runs as noisy as a helicopter; the shower head leaked; the safe didn’t work; and the extractor fan in the bathroom didn’t work! The hotel also charges for WiFi!!!! The bed was comfortable. Everything fed directly to the hotel staff who didn’t seem surprised!

Dear Sjc997, Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our great location, however we are truly sorry to learn about the issues you encountered during your stay. Your experience falls short of the standards we aim to provide for our guests, and we apologise for any inconvenience caused by the older rooms, noisy air conditioning, leaking shower head, malfunctioning safe, and non-functional bathroom extractor fan. Please know that your comments have been shared with our team, and we will take appropriate measures to address and rectify these issues to ensure a more comfortable stay for our guests in the future. In regards to our Wi-Fi charges, please accept our apologies that you were not verbally advised about our complimentary Wi-Fi for our Accor members across all Accor properties. For any future stays, this is noted on our welcome letter with a QR code that you simply need to scan on your device to sign up to Accor’s free membership. Alternatively, you may visit the following link: https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml The entire team at Novotel Wollongong Northbeach hope to have the opportunity to welcome you back for a much-improved experience. Kind regards, Nadine

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其他网络用户评价我们的酒店

  • 996 评论 8.5/10 位置
  • 1,675 评论 7.4/10 房间
  • 1,284 评论 8.1/10 服务
  • 91 评论 4.3/10 上网
  • 771 评论 5.6/10 舒适度
  • 518 评论 6.1/10 清洁度
  • 373 评论 4/10 性价比
  • 326 评论 6.8/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。