首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,213 评论

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描述

酒店其他优惠

  • 酒店位于江南区,靠近新论岘站和会展中心,方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室,最多可容纳 400 人

  • 4 间豪华餐厅和酒吧提供从国际风味到小酒馆特色的各种美食

  • 上网角和免费无线网络,兼具舒适度与私密性,满足您的商务需求

  • 健身和放松设施:游泳池、健身房、桑拿房和高尔夫练习场

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酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro, Gangnam-gu
06124 首尔
韩国

GPS:37.505258, 127.028829

抵达和交通

酒店服务

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酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,213 评论

TripAdvisor 评级  4.5/5  2,153 评论

卓越奖 2023

Nice business hotel located in a popular area.

Tripadvisor 评级 5.0/5

J4610OAamyc 家庭住宿 - 经 TripAdvisor 认证的评论

It’s very standard business hotel, but the location is wonderful. Staffs are friendly and checking was smooth and efficient. The room we stayed is very spacious and extremely clean. Great location, many shops, cafes and restaurants along the road. Metro just about few minutes away. Definitely come back again!!😊

Dear Amy C, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Comfortable

Tripadvisor 评级 5.0/5

Priyanka T 经 TripAdvisor 认证的评论

decent stay ! Love the housekeeping Robots. Informative English speaking staff. Close to the subway and has good supermarkets close by. Helpful with making cab reservation to the airport. Only there’s not much at breakfast for vegetarians.

Dear Priyanka, Thank you for sharing your feedback with us! We're delighted to hear that you had a decent stay and enjoyed our robot. Also, it's wonderful to know that our team could assist you efficiently! I will share your review with them. Regarding your comment about breakfast options for vegetarians, we appreciate your input and will certainly take it into consideration as we strive to improve our offerings to cater to the diverse dietary preferences of our guests. We hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Sincerely, Jeanne Bessiere Guest Experience Manager

Good hotel, but excellent service by Harry

Tripadvisor 评级 5.0/5

benchy23 经 TripAdvisor 认证的评论

The rooms are clean and well appointed. Hotel is in a great location near train stations and the Gangnam food and shopping district. But what stood out the most was the excellent check in experience by Harry. He made us feel so welcome as we were in town to attend a family wedding. He was patient as we explained we had made 2 separate bookings on different websites, clearly understood our requests, and swiftly accommodated them with a smile on his face. If Harry is the face of service at this hotel, I know we will be in good hands.

Dear Benchy23, Thank you for sharing your experience at Novotel Ambassador Seoul Gangnam! We're thrilled to hear that you enjoyed your stay and found our hotel to be in a great location with clean rooms. We're especially delighted to hear about your excellent check-in experience with Harry. Providing exceptional service is our priority, and we're proud to have team members like Harry who go above and beyond to ensure our guests feel welcome and valued. Your kind words have been already shared with him and the team. We look forward to welcoming you back for another wonderful stay! Sincerely, Jeanne Bessiere Guest Experience Manager

Good Services

Tripadvisor 评级 5.0/5

Vacation47525391162 经 TripAdvisor 认证的评论

The room here is clean thanks to the house keeping lady. The Concierge, Kevin Lee is very patient and helpful, help me to book kakao and my spa. Went extra mile to assists my enquires. Appreciate all the staffs here in Novotel for being helpful and patient in attending my queries. 5 stars for you all :)

Dear valued guest, Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at Novotel Ambassador Seoul Gangnam and that our team, especially our housekeeping staff and Concierge, Kevin Lee, left such a positive impression on you. We'll be sure to pass along your kind words to them – they'll be delighted to hear that their efforts made a difference to your stay. Your compliments mean a lot to us, and we truly appreciate your recognition of our staff's helpfulness and patience. Your review and satisfaction are a great motivation for us to continue delivering exceptional service. Once again, thank you for choosing Novotel Ambassador Seoul Gangnam, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Jeanne Bessiere Guest Experience Manager

beyond expectations

Tripadvisor 评级 5.0/5

Anne Munch J 经 TripAdvisor 认证的评论

I just left the Novotel Amabassador Seoul Gangnam after having stayed there for three months! Extending my stay week by week, the reservation manager, Alex, went out his way to accommodate me and make me feel welcome. The concierge staff, especially Jeanne, and Pearley, and other wonderful concierges, answered any question I had, made me feel welcomed and at home, and initiated creating musuem and art itineraries for me. Staying for that long a time, I was cared for by the person cleaning my room, Angela, who left me with a sparkling clean room every day. She was indispensable to me, warm and engaging in meaningful conversations that brightened my day. Bella and Chloe were in charge of the executive lounge, where I spent hours working and enjoying the daily evening buffet daily. They too, made my stay so much more personable - as if among friends. I have been very impressed with the management of the hotel - the wonderful crew, the thorough cleaning, the accommodating front desk staff, the personable and helpful concierges, the excellent house keeping staff. Novotel Gangnam is a uniquely well run and well managed well hotel that I will always whole heartedly recommend to any traveler.

Dear Anne, Thank you immensely for choosing to stay with us at Novotel Ambassador Seoul Gangnam for an extended period, and for sharing such a glowing review of your experience. It brings us immense joy to hear that our team exceeded your expectations and made your stay truly memorable. I have already shared your review with all the team, thank you for mentioning us! We are thrilled to know that you felt like at home. You already know it but once again, it was a real pleasure to have you here with us, and Novotel Ambassador Seoul Gangnam will always be your second home! We hope to have the pleasure to welcome you again in the future, Sincerely, Jeanne Bessiere Guest Experience Manager

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其他网络用户评价我们的酒店

  • 435 评论 9.3/10 位置
  • 506 评论 7.4/10 房间
  • 604 评论 8.7/10 服务
  • 25 评论 4.1/10 上网
  • 206 评论 8.3/10 清洁度
  • 172 评论 8.7/10 早餐
  • 66 评论 8.8/10 运动休闲

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