巴黎拉德芳斯 美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 2,611 评论

巴黎拉德芳斯 美居酒店 - Image 1
巴黎拉德芳斯 美居酒店 - Image 2
巴黎拉德芳斯 美居酒店 - Image 3
巴黎拉德芳斯 美居酒店 - Image 4

描述

酒店其他优惠

  • 最近翻修的会议室

  • 明亮通透的现代化会议室

  • 位于 12 楼的屋顶酒吧

  • 无线网络和光纤连接

  • 健身中心和土耳其浴室

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

巴黎拉德芳斯 美居酒店

18-30 rue Baudin
92400 库尔贝瓦
法国

GPS:48.895167, 2.250352

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  2,611 评论

TripAdvisor 评级  3.5/5  130 评论

Not great at all as a first timer and Loyalty Accor Members

Tripadvisor 评级 1.0/5

WCY_Total 商务住宿 - 经 TripAdvisor 认证的评论

Check in experience: System not updated. Completely missed out my membership information that I need to show it from Accor app. Still, the inexperienced front desk not able to sort out the problem and keep me waiting for so long. Service: Keep my laundry undone and force to return due to checking out next day. It is easy to say "Sorry" and leave the customer have miserable day especially for business traveler like me that need to move to next country. Completely nonsense. Room: Noise from the street and corridor. very poor sound isolation system. Toilet is extremely dirty with the floor unclean Respect: Completely mess up my personal details by stated 2 different nationality in my invoice. It is not funny at all!!! The worst Accor Hotel I have even experienced!!!

Dear Guest, Thank you for taking the time to give us feedback on your recent stay at our hotel. With regard to the incident that occurred at the time of your check-in, we are sincerely sorry for the loss of time caused and would like to offer you our apologies. Indeed, on that day we had to deal with a change of software, involving a number of errors and computer bugs ... Our teams are now more familiar with this new tool and these errors should not be repeated! Our laundry service is available from Monday to Saturday and clothes must be left in your room or at reception before 10am to be ready by 8pm the same day. I therefore do not understand what could have happened to your linen if these conditions were respected. Please do not hesitate to contact me directly at leonore.wolff@accor.com if you would like to discuss this matter further. You should also know that we have a self-service washing machine and tumble dryer on the 5th floor of the hotel, for a fee. As regards the soundproofing and cleanliness of the bathroom, we understand your dissatisfaction and apologise once again. We need to step up the checks on our rooms to ensure that this type of incident does not happen again. This was an error on our part and we are sorry that we were unable to rectify the problem directly. I remain at your entire disposal and would like to reiterate our apologies on behalf of the entire hotel team, I wish you a lovely evening, Best Regards, Léonore Wolff Guest Experience & Quality Manager

Terrible customer service.

Tripadvisor 评级 1.0/5

mauricea393 经 TripAdvisor 认证的评论

Rooms were nice and clean, roof top bar and gym was very nice. Customer service lets this hotel down, I left my ring on my beside locker, I phoned and emailed on that same day and asked the staff to please call me back and they would reply have a nice day in sarcastic tone. I called and emailed the hotel each day for 4 days always to be told someone would call me back but nobody did I also emailed and called and asked for the GM Patrick Gaude but again to no avail. I'm so very disappointed with this hotel I would of happily returned, their is no reason the hotel would not call or email me back it should have been easy to find my ring on the bedside locker. We were told to careful of pick pockets and theft in Paris its even announced on the train by speaker. Its a Pity really it was a lovely stay in this hotel, nice rooms, great location but I won't return I've no faith or trust here its obvious the staff couldn't care less about you.

Dear Guest, We are very sorry that you have had to endure such an experience, and we sincerely apologise once again. We have contacted you by e-mail to discuss this serious incident further so that we can find a solution together. We remain at your entire disposal. Please be assured that we are aware of the seriousness of this problem and that we are doing everything possible to find your ring. We remain at your entire disposal, Léonore Wolff Customer Experience & Quality Manager H1546-SB2@accor.com

住的一般

客户意见评级 3.0/5

Kevin Z. 家庭住宿 - 所有已确认评论

客房设施陈旧,662房间冰箱是坏的。电梯经常卡顿。

亲爱的先生 感谢您抽出时间填写我们的调查问卷。 我们很遗憾您的体验没有达到您的期望,对此我们表示诚挚的歉意。我们已注意到您对房间冰箱的意见,并已将其转达给技术部门。 希望您下次入住时能给我们一个机会,让我们能更好地满足您的要求、 您真诚的 Léonore Wolff Guest Experience Manager

Loved it

Tripadvisor 评级 4.0/5

scoobyscout 家庭住宿 - 经 TripAdvisor 认证的评论

We loved this hotel. Great location. Next to supermarket and a kids play park and splash pad. Handy for the mall at La Defense. We asked for a roll away bed and got it delivered straight away. Room isn’t massive and air con only works on a low fan. However it was clean and comfortable and quiet. A lot of bus tour companies arriving in large parties so reception was always bunged. We got woke up on a Sunday morning by housekeeping at 8am and then every hour they knocked the door. At one stage a male staff member walked into the room without knocking to offer us tea and coffee??? Not sure why. Despite all this I would happyily return. We parked our car in the attached garage and as it was a separate secure area felt very safe. We had breakfast from the supermarket each morning.

OK Hotel in convenient location

Tripadvisor 评级 3.0/5

AndrewJH16 经 TripAdvisor 认证的评论

I stayed here in May 2023. It is in a convenient location if you need to be near La Defense. The rooms were basic and functional in quiet location. I did not eat in the hotel but had breakfast which had a good selection. The invoice for the room was meant to be sent by email but nothing arrived and the hotel did not respond to my enquires on it.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 377 评论 8/10 位置
  • 1,016 评论 5.9/10 房间
  • 1,074 评论 7.4/10 服务
  • 28 评论 4.7/10 上网
  • 413 评论 4.7/10 舒适度
  • 378 评论 6.8/10 早餐
  • 306 评论 6.5/10 清洁度
  • 209 评论 4.2/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 库尔贝瓦 的所有酒店