马恩河谷大努瓦西诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,101 评论

保证最优惠房价
马恩河谷大努瓦西诺富特酒店 - Image 1
马恩河谷大努瓦西诺富特酒店 - Image 2
马恩河谷大努瓦西诺富特酒店 - Image 3
马恩河谷大努瓦西诺富特酒店 - Image 4
2 Allée Bienvenue, 93885 大努瓦西, 法国

描述

酒店其他优惠

  • 步行 10 分钟便可搭乘 RER A 列车前往巴黎迪士尼乐园或巴黎

  • 沿 A4 高速公路行驶：只需 20.1 公里（12.5 英里）便可到达巴黎迪士尼乐园，13.7 公里（8.5 英里）便可到达巴黎。

  • 酒店内设有餐厅和酒吧

  • 在我们的 GourmetBar 享用简单正宗的美食。

  • 设有 830 平方米的会议中心、220 个座位的会议厅和安全的室内停车场

我们的客房

酒店位置

马恩河谷大努瓦西诺富特酒店

2 Allée Bienvenue
93885 大努瓦西
法国

GPS:48.838469, 2.542438

电话
传真 +33 1 43 04 78 83

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMETBAR

名字说明一切！在我们的 GourmetBar，您可以享用简单正宗的国际或地方美食。我们的食材都是当地产品... 更好地取悦味蕾，迎合各种口味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,101 评论

TripAdvisor 评级  3.5/5  878 评论

Top hotel

Tripadvisor 评级 5.0/5

Trail54998897566 经 TripAdvisor 认证的评论

Very nice hotel with a friendly staff to help, marcus really excellent hotelier ,help me with every request and always with a smile,eventhough there is a language barrier, he's trying his best to accomodate our needs....will definitely come back... keep up the good work

Not replying to emails

Tripadvisor 评级 1.0/5

budgettravellerkat 家庭住宿 - 经 TripAdvisor 认证的评论

I've attempted to contact your customer service team multiple times, but I have not received any response regarding our refund and cancellation. No etiquette in responding in e-mails. Very inflexible hotel so we won’t be recommending! Avoid this hotel!

The staff was not cultured, 🙄, the manager on duty on 4september was terrible. No managerial skill. Poor

Tripadvisor 评级 1.0/5

Mikelocakes Friends getaway - 经 TripAdvisor 认证的评论

Spent allot of money for a group booking. Customers service was terrible. Rooms uncleaned. Staff was very aggressive. Parking is not free. We kept recharging keys. Paperkeys were not practical. Manager on duty was very arrogant. Other customers complained to us when we finally voiced our complaints.

Cher Monsieur, Nous vous remercions infiniment d'avoir porté ce problème à notre attention. Nous vous prions de bien vouloir nous excuser pour la façon inacceptable dont vous avez été traité. Garder nos clients satisfaits est notre motivation première et je voudrais solliciter une autre chance pour le prouver. Cordialement. Cindy RIBEIRO Responsable évènementiel et expérience clients Novotel Marne la vallée

Mehdi's help was the best part of our stay.

Tripadvisor 评级 5.0/5

Sajjad A 经 TripAdvisor 认证的评论

Very warm welcome. Mehdi was there to greet us for a late night check in. He was super helpful and went out of the way to make sure our kids would go right to bed late night. A very kind soul and professionally pleasent to deal with. I'd give more stars if I could for Mehdi. Thank you

Chère madame, cher monsieur, Merci beaucoup pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Je suis content d’apprendre que vous avez vécu une excellente expérience client et j’ai hâte de lui montrer ce beau témoignage. Encore merci pour votre commentaire, au plaisir de vous accueillir à nouveau lors de votre prochain séjour. Cindy RIBEIRO Responsable évènementiel et expérience clients Novotel Marne la vallée

Not safe!

Tripadvisor 评级 2.0/5

11dkc 家庭住宿 - 经 TripAdvisor 认证的评论

Not Safe Hotel. Personal belongings get stolen from the hotel, there is no security. During breakfast, 3 men came from outside into the (full) restaurant, stole our bag and ran away. All this happened despite the reception and restaurant staff. And can also be clearly seen on the camera images. It is very shocking and the hotel did nothing about it.

Dear Madam/ Sir Thank you for your review. First of all, we apologize for your mixed experience with us. The management team was well aware of what happened to you, we did everything possible to help you, until taking time with the office and translating your exchanges. For the cameras we cannot exploit them without a request from law enforcement. We are still waiting for a return from them. Security is paramount in our establishment, which is why we have a security guard at night and on weekends, from 11am. We made the express request to set up this security guard as of 8 am, with immediate effect. Again we apologize for this incident, please receive our best regards. Cindy Ribeiro, Event manager and customer experience Novotel Marne la vallée Noisy le grand

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其他网络用户评价我们的酒店

  • 524 评论 7.1/10 位置
  • 986 评论 6.2/10 房间
  • 1,063 评论 7.7/10 服务
  • 14 评论 7.3/10 上网
  • 458 评论 5.4/10 清洁度
  • 457 评论 6.7/10 早餐
  • 192 评论 5/10 设施

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