安纳西中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,677 评论

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安纳西中心诺富特酒店 - Image 1
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1 AVENUE BERTHOLLET, 1 Avenue Berthollet, 74000 安纳西, 法国

描述

酒店其他优惠

  • 步行 5 分钟即可抵达安纳西湖和老城区。

  • Craic 餐厅和酒吧 - 带法式滚球场的大露台

  • 配有控制室的会议大厅以及 11 间自然采光充足的会议室

  • 私人地下停车场（收费）

  • 我们为儿童提供礼遇：家庭房、免费早餐、婴儿床租借服务

我们的客房

酒店位置

安纳西中心诺富特酒店

1 AVENUE BERTHOLLET, 1 Avenue Berthollet
74000 安纳西
法国

GPS:45.903099, 6.12251

电话
传真 +33 4 50 45 50 68

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Craic

The Craic 位于诺富特安纳西阿特里亚酒店内，是在该酒店彻底翻新期间设计的，是安纳西中心一个新的充满活力的去所。Mathieu Laville 是一位有才华的年轻主厨，将为您带来可口的现代美食。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,677 评论

TripAdvisor 评级  3.5/5  369 评论

位置好

客户意见评级 4.5/5

C. E. 家庭住宿 - 所有已确认评论

总之一切还不错，在圣诞假期度过了愉快的两个晚上

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Can’t check into hotel until 5pm

Tripadvisor 评级 2.0/5

rock203 Couples - 经 TripAdvisor 认证的评论

Negatives Cannot check in til 5pm so be warned we have never experienced this late check in all our years of travelling Staff really weren’t that friendly at front desk on check in thought being gold Accor members you could check in earlier but NO…. We had a constant sound of running water coming from the aircon in the wall of our room, I rang about the running water sound and asked to move rooms they didn’t ring back for 45mins but we did get a room change. Trains sound was like thunder as our room was above the railways tracks ( most of the rooms are above the tracks) Avoid this hotel we always stay in Accor hotels normally the Mercures should have done that never again will I pick a Novotel Door card kept failing, we would get to our room on the 5th floor and have to go back down to get it sorted happened 3 times and for our sons room as well. Positives…… We got an upgrade to an executive room instead of a classic slightly bigger and had a seat in it. Restaurant and food downstairs was nice and so was our young waiter.

Novotel Train Station...

Tripadvisor 评级 1.0/5

J P 经 TripAdvisor 认证的评论

If you are looking for a true peaceful four star hotel, this is not it at all. The rooms are noisy, my baby couldn't sleep. I wished I had left, but there was no goodwill due to the lack of information on the site about the faults of the hotel. Apparently, it is known and they take advantage of it. In summary, to have less noise, it is necessary to choose the sixth floor and of course an executive room. In short, avoid. I couldn't cancel, but they offered a higher room with less noise. Still problems when moving with the suitcases.

VERY POOR EXPERIENCE

Tripadvisor 评级 2.0/5

Gorey12 经 TripAdvisor 认证的评论

This is a hotel I would definitely NOT stay at again. The main positives about this hotel is its location and is very central to the main town only five minutes away. The hotel was also good enough to provide me with an upgraded room as well. I would also compliment the friendly manner in the way Roxane ( the manager on the day) dealt with me, I have no complaints about her. I have travelled over Europe and I'm NOT one of these people that would complain over every little issue but this trip was booked for my wife's 60th birthday so I wanted it a bit special. Here are the NEGATIVE issues: 1. The main issue is the temperature, the room temperature will not go below 24° ( as already mentioned in another post on tbe 30th June 2023 on TripAdvisor).this person also complained and the way the company responded was to just put out a standard response as explained to me by Roxane the Manager. However, nothing was done as the same thing occurred two weeks later by myself. After a long day travelling and unpacking we too could not get the air conditioning to work properly. They sent up someone to the room an hour after they said they would come, only to say that an engineer would have to fix it. We moved to another room on the 6th floor and found that from 24° it went to 23°, whoopee! We never slept that night as it was far too warm despite setting the air conditioning to its lowest setting of 10°. 2. The following morning I wanted to speak to a manager (Saturday), but they don't work weekends so I had to wait till Monday to get any sort of dialogue with someone and eventually spoke to one of the directors Fabrice Gratreaud. 2. We went to breakfast the following morning only to find that there was no fresh fruit in the bowl, when asked if there was any I was told that there was no delivery on a Saturday. My suggestion woukd be that if you are going to eat on the hotel, get there early as some of the items go and not replaced. 3. I went to get some cheese only to find that there was two flies sat on some if the pieces ( probably laying its eggs for tbe next customer). Seriously though, none of the food is covered at all with a lids so flies continuously end up on it. 4. My wife went to tbe toilet in tbe reception area after breakfast only to find no toilet paper or soap. 5. After explaining my predicament to Roxane, she said that she would refund the breakfasts for the four days we were there which was £€36 per day for a couple and stated that she would refund us the four days which amounted to €144 Euros. On our last day I asked for the receipt of the refund only to discover that €60 was refunded. I then asked to speak to Roxane who was on a day off, but instead spoke to another manager covering called Mathilda. She stated that she would have to contact someone else about the issue. Eventually, the answer came back which was that they were refusing to refund any further monies back. Let's see now, if I get a generic email back, or a bespoke one dealing with the issues raised. Either way, the hotel needs to improve its standards as in my opinion is certainly not worth a 4 star rating.

Good experience for me!

Tripadvisor 评级 4.0/5

SammySeal 商务住宿 - 经 TripAdvisor 认证的评论

Very friendly staff at front desk and at breakfast time. The hotel is very clean, rooms are clean and very nice, and breakfast buffet was very yummy. The location is convenient and a short walk from the Old town. Some things to be aware of: Be careful of the room that you may be given if it is on a lower floor and right over the railway under the hotel. When I first checked in, I was given one of these rooms (might have been 306?), However, before even setting my luggage down, the train rolled through and shook the whole room. I asked the very friendly front desk person (Lucile) if there was another room and she accommodated, by switching me to a room at the end of the hotel. The room was quiet, and was a very nice room. Next, be aware that if you are driving to the hotel for the 1st time, there is no temporary parking area in front of the main entrance, for unloading and check in, as you find at 99 percent of all hotels. You must drive down into the underground garage, go up to the card swipe station, press the intercom button, and they will let you into the garage. Lastly, the parking garage was a bit tight to navigate. My coworker actually scrapped the side of her rental car the first time she pulled in. There is a fee for the hotel parking. An alternative parking is available right next to the garage doors, on the right, which is for the train station. Another coworker of mine used this parking and it is easier to navigate.

Dear Sammy, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately for the floor it depends on the room type you've booked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wynnona de la réception du Novotel Annecy Centre

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其他网络用户评价我们的酒店

  • 939 评论 7.6/10 位置
  • 1,024 评论 7.1/10 房间
  • 1,032 评论 8.7/10 服务
  • 7 评论 9.1/10 上网
  • 504 评论 7.7/10 早餐
  • 361 评论 7.3/10 清洁度
  • 92 评论 9/10 酒吧和饮品
  • 6 评论 2/10 游泳池

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