谢菲尔德中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,753 评论

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谢菲尔德中心诺富特酒店 - Image 1
谢菲尔德中心诺富特酒店 - Image 2
谢菲尔德中心诺富特酒店 - Image 3
谢菲尔德中心诺富特酒店 - Image 4
50 Arundel Gate, S1 2PR 谢菲尔德, 英国

描述

酒店其他优惠

  • 免费无线网络、宽敞的人体工学办公区

  • 热自助早餐，周末一直供应至上午 11 点

  • 高雅的餐厅、现代休闲餐饮

  • 配备视频游戏和互动桌的儿童游乐园

  • 6 个可承办高效活动的多功能场所

我们的客房

酒店位置

谢菲尔德中心诺富特酒店

50 Arundel Gate
S1 2PR 谢菲尔德
英国

GPS:53.379081, -1.46742

电话
传真 +44 114 278 7744

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

非合约照片

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,753 评论

TripAdvisor 评级  4.0/5  2,095 评论

A man entered my room at 1am.

Tripadvisor 评级 1.0/5

jaketebbs 经 TripAdvisor 认证的评论

I don’t have anything good to say about this hotel stay unfortunately. I had got back into my hotel room at around midnight and decided to call it a day. I would say I was just starting to get off to sleep when I hear the door to my hotel room open and a man came in supposedly thinking this was his room. I was startled. A huge error from the hotel which led me to not sleep for the remainder of the night of fears something like that would happen again. This was to apparently be followed up but I haven’t heard anything from the hotel themselves. What apparently happened was I was not properly checked in by the hotel staff when I arrived at around 3pm. My room was then supposedly vacant and so another man took it and was able to get in while I was asleep. Very, very disturbing. I wouldn’t recommend this hotel to anyone and I have yet to hear from any staff member that sympathised with me for the trauma that I endeavoured.

We are truly sorry for the unsettling experience you faced during your recent stay at our hotel. I understand our Front Office Manager has contacted you today directly to apologise for this unfortunate incident and to reassure you that this is a very isolated incident which is being addressed internally. I am pleased that we could come to a satisfactory resolution for you with our offer of a gesture of goodwill. Warm regards, Novotel Sheffield Centre

Fantastic location

Tripadvisor 评级 4.0/5

jackiebP2434RS Couples - 经 TripAdvisor 认证的评论

Hotel is very convenient for shops, Crucible, Cathedral, Bramhall Lane is a short walk away. Our room was large, very clean and well appointed. Unfortunately breakfast was a bit of a let down, no greeting, told we’d already been down.. not. No information as to the layout as we’d not been here before. Quality was ok but needed to be replenished more frequently. Bit more management needed.

Dear Jackie, thank you for sharing your feedback. We are delighted to hear that you enjoyed our fantastic location and the cleanliness of your room. We apologize for the shortcomings you experienced during breakfast and the lack of information provided. Your comments are valuable, and we will address the areas needing improvement to enhance our guests' experience. We appreciate your insight and hope to welcome you back for an improved stay. Warm Regards Karen Coy

Central location

Tripadvisor 评级 3.0/5

Northernlass481 经 TripAdvisor 认证的评论

Good central location within walking distance of bus/train station (although a steep uphill walk, approx 6 minutes), close to Sheffield City Hall (approx 7 mins walk) and town centre shopping area. The biggest disappointment for us was the tiny pool as the photos on the hotel website make it look much larger. No use if you want a proper swim! Our Executive room ( free upgrade as we use Accor hotels a lot) was clean, spacious and comfortable. The bed was very comfortable, with a relatively lightweight duvet, which was ideal as the air cooling didn't seem to work (switched off as it was March?) Opening windows, but me mindful of traffic noise. Clean bathroom with walk in shower (no bath, but no problem) and usefully the toilet was separate. All room facilities including mini-fridge as described on hotel website. Sainsbury's 'Local' store almost next door to hotel if you want to get your own drinks/snacks. We would use this hotel again when in Sheffield as we got an excellent deal on the room price.

Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our hotel's central location, cleanliness, and comfortable Executive room. We apologize for any disappointment caused by the size of the pool. Your comments regarding the pool size and the accuracy of the website photos have been duly noted for further review. We are glad you found the room facilities to your satisfaction and that you enjoyed the convenient amenities nearby. We value your loyalty as an Accor member and hope to welcome you back for another pleasant stay. Should you have any specific preferences on your next visit, please feel free to inform us in advance. Warm regards, Novotel Sheffield Centre

I found half a packet of grapes under my bed...

Tripadvisor 评级 2.0/5

mattpharrison 经 TripAdvisor 认证的评论

Stayed here on business and was disappointed by the cleanliness of the room. The public areas of the hotel are ok, but once you get upstairs to the rooms the picture really changes. The rooms and corridors feel dated, with horrible plastering on the walls and some really cheap and nasty decor in the bedrooms. I could excuse this, had it not been for the large and curly hair on the shower soap dispenser, and, inexcusably, a discarded punnet of grapes I found UNDER my bed. You generally expect quite high standards from a Novotel, but was incredibly disappointed by this one. Will not stay here again.

Thank you for sharing your feedback regarding your recent stay at Novotel Sheffield Centre. We sincerely apologize for the cleanliness issues you encountered in your room. Please rest assured that we have addressed this matter with our housekeeping team to prevent such oversights in the future. We strive to maintain high standards of cleanliness and comfort for all our guests. Should you reconsider staying with us again, we would welcome the opportunity to provide you with an improved experience. Thank you once again for bringing this to our attention. Warm regards, Novotel Sheffield Centre

住宿愉悅

客户意见评级 4.5/5

貓. 家庭住宿 - 所有已确认评论

地點優越、服務周到、餐飲不錯

尊敬的 HUICHUN Y.： 感谢惠赐有关下榻 Novotel Sheffield Centre 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Kind Regards Karen Coy Rooms Division Manager

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其他网络用户评价我们的酒店

  • 1,141 评论 9.1/10 位置
  • 1,562 评论 5.9/10 房间
  • 1,330 评论 8.2/10 服务
  • 14 评论 4.5/10 上网
  • 754 评论 5.9/10 舒适度
  • 618 评论 6.2/10 早餐
  • 555 评论 6.1/10 清洁度
  • 385 评论 5.6/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。