索菲特罗马贝佳斯别墅酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 900 评论

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描述

酒店其他优惠

  • 位于罗马市中心,靠近主要景点

  • 由建筑师兼设计师 Jean-Philippe Nuel 翻新

  • 屋顶餐厅和休闲区酒吧可欣赏罗马的独特景色

  • 在贝佳斯别墅花园前的一条安静的街道上

  • 量身定制的礼宾服务

我们的客房

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酒店位置

索菲特罗马贝佳斯别墅酒店

Via Lombardia 47
00187 罗马
意大利

GPS:41.907516, 12.486524

抵达和交通

酒店服务

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酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

Settimo Roman Cuisine & Terrace

Settimo 是一家精致的屋顶餐厅,周围绿荫环绕,可欣赏罗马的迷人景色,为您提供独特的体验。享受主厨 Giuseppe D'Alessio 烹饪的现代罗马特色菜。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  900 评论

TripAdvisor 评级  4.5/5  2,719 评论

卓越奖 2023

One of the Best in Rome!

Tripadvisor 评级 5.0/5

DeanfromSeattle 经 TripAdvisor 认证的评论

It's hard to be a "best" in a city of thousands of properties, but I would place the Borghese Sofitel amongst them! Location is great; walking distance to the Borghese Museum, Spanish Steps, Trevi, Forum/Coliseum, and a short drive to the Vatican. Service is impeccable and I spent hours in the rooftop restaurant. We will be back!!

Autumn in Rome

Tripadvisor 评级 5.0/5

Stephen B 经 TripAdvisor 认证的评论

An excellent hotel, well placed for the gardens of the Villa Borghese. Great restaurant on the top floor with a wide view across the terrace. We had a fine room, well proportioned with elegant decorations. Great staff and a good breakfast. Highly recommended.

Dear Guest, We warmly thank you for sharing such positive and nice comments about your experience on TripAdvisor. I thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why my team and I were so happy to read your kind words. The Executive Chef felt really proud when hearing that you have had such an enjoyable experience at our restaurant Settimo Roman Cuisine & Terrace as he uses only the freshiest products on the market. I thank you for recommending Sofitel Rome Villa Borghese and we cannot wait to welcome you back very soon Best Regards Elodie Lacroix General Manager

French flair in Rome

Tripadvisor 评级 5.0/5

Yonca E 经 TripAdvisor 认证的评论

Very elegant boutique hotel with a great location next to Borghese Park. It's a romantic place and more suitable for couples. I liked the terrace very much, breakfast is served at the terrace with a great view overlooking ancient Rome. Nice staff at Reception.

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our Rooftop Restaurant Settimo offering a breathtaking view on the Eternal City. Your satisfaction is our priority and we are very happy to know you spent a nice moment with us. We are looking forward to welcoming you again. Best regards, Elodie Lacroix General Manager

Disappointing lack of services

Tripadvisor 评级 1.0/5

johnmV5472JR 经 TripAdvisor 认证的评论

My experience at Hotel Sofitel Roma was far from what one would expect from a 5-star establishment. The hotel's inability to provide tour services, especially in a city like Rome, which is rich in historical and cultural sites, was baffling and unacceptable. As guests at a luxury hotel, we expected comprehensive services, including assistance with arranging tours to prominent attractions. This significant shortcoming greatly diminished the quality of our stay. It's preposterous for a hotel of this supposed standard to neglect such a crucial aspect of the guest experience.

Dear Guest, First and foremost, please accept my sincere apologies as I was concerned to read of your experience with us and that your overall satisfaction with our hotel has been affected. I apologize if we were not able to organize tour services during your stay with us. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In order to better understand what happened, to take the appropriate measures and prevent future occurrence, I kindly ask you to contact us directly at h1312-gr1@sofitel.com if you wish to provide me with further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie Lacroix General Manager

The best

Tripadvisor 评级 5.0/5

Olegkd 经 TripAdvisor 认证的评论

I always have the best memories from this hotel. The reason is the staff and level of service. There is not a single minus in our stay. Breakfast is beyond all praise, and when the entire management serves you, it’s pure bliss!!!! At breakfast, the level of service is simply off the charts; management wants to fulfill all your taste preferences. Thank you very much for the warm welcome. The room is large and spacious. The bed is super comfortable. Very clean and warm.

Dear Guest, We are delighted to hear that you had a wonderful stay with us at Sofitel Rome Villa Borghese and thank you very much for your kind words. The time you spent after your departure to share your experience it means a lot for us. It helps us to better understand our clients’ wishes and to constantly improve what we are offering. Looking forward to welcoming you soon for another memorable experience, Best regards, Elodie Lacroix General Manager

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其他网络用户评价我们的酒店

  • 241 评论 9.6/10 位置
  • 426 评论 8.6/10 房间
  • 553 评论 9.1/10 服务
  • 160 评论 7.5/10 舒适度
  • 152 评论 8.5/10 食物
  • 142 评论 9.2/10 早餐
  • 141 评论 9.2/10 氛围
  • 134 评论 8.2/10 设施

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