鲁昂瓦勒鲁伊美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 771 评论

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描述

酒店其他优惠

  • 餐厅周一至周五供应午餐。周五晚上和周末休息。

  • 葡萄酒吧

  • 直通 A13 高速公路

  • 酒店距沃德勒伊高尔夫球场 4.8 公里(3 英里),距吉维尼 42 公里(26 英里)

  • 免费私人停车场

我们的客房

酒店位置

鲁昂瓦勒鲁伊美居酒店

7 Voie des Clouets
27100 瓦勒鲁伊
法国

GPS:49.249235, 1.182489

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

EPOK ! Wine Bar

快来品尝我们"自制"菜肴和杯装葡萄酒。餐厅将于 8 月 4 日至 20 日(含)期间关闭。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  771 评论

TripAdvisor 评级  4.0/5  499 评论

Excellent hotel for overnight

Tripadvisor 评级 5.0/5

lovef885 经 TripAdvisor 认证的评论

The hotel was very welcoming. The staff were very friendly and helpful. Room was very clean, spacious and comfortable bed. In a quiet location near to main route and close to a great selection of restaurants.

Cher client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Manon Cheffe de réception

Very comfortable overnight stay

Tripadvisor 评级 5.0/5

Christian A 家庭住宿 - 经 TripAdvisor 认证的评论

My family and I stayed for a night in the way to the coast . The rooms were clean, modern, spacious and very comfortable. The staff at reception were extremely friendly and helpful. The hotel is in a great location - just off the motorway but in a quiet setting with lots of choices of places to eat very close by.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Horrible costumer service

Tripadvisor 评级 1.0/5

Stephanie M 经 TripAdvisor 认证的评论

We booked a room and within seconds of booking we realized we had chosen the wrong dates.We immediately contacted them to request a change of date. The staff on the phone was quit rude and unwilling to help. We were told to send an e-mail. The reply was extremely short and management showed no willingness to hep us. We were offered no solution to our problem and the staff couldn't have cared less about us. My last e-mail to the manager even went unanswered, as well as my e-mail to the parent company accor. I will probably think twice before ever booking with them again. I have never experienced such bad customer service before.

Chère cliente, N'ayant pas votre nom, nous n'arrivons malheureusement pas à retrouvé votre réservation dans notre système. A ce jour, après vérification, aucun mail n'a été reçu par la direction qui se serait fait un plaisir de vous répondre. Bien cordialement,

Nice Hotel with a great restaurant

Tripadvisor 评级 4.0/5

anavaquer 经 TripAdvisor 认证的评论

This is a nice hotel for a stop over. We were very pleasantly surprised with their excellent restaurant. They have a great chef which provided us with an excellent dinner. Breakfast was also very good. The hotel is very clean and customer service is excellent. The highlight of this hotel was their excellent restaurant.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed

Tripadvisor 评级 3.0/5

FrankJ123 Couples - 经 TripAdvisor 认证的评论

We booked this Mercure as a stopover on the way back to Calais from the South of France, what a disappointment. I use Accor group Hotels a lot for Business & Leisure and I have always considered the Mercure brand as the top end of the chain. On this occasion we were left very disappointed, no restaurant, very poor room, next to none staff service. This place could not compete with a Travelodge in the UK, simply rubbish.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are sorry that you were disappointed by the absence of a restaurant within the hotel. However, this is specified on our site and our partner restaurant Courtepaille is 50 meters walk from our establishment. Sincerely, Elise, Reception

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 118 评论 8.5/10 位置
  • 354 评论 7.4/10 房间
  • 344 评论 9.1/10 服务
  • 8 评论 6.8/10 上网
  • 169 评论 7.8/10 早餐
  • 126 评论 7.5/10 清洁度
  • 69 评论 5.4/10 氛围
  • 66 评论 4/10 设施

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