美居阿姆斯特丹城市酒店 4.5 星

客户意见评级 (ALL 评级) 4.4/5 3,937 评论

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Joan Muyskenweg 10, 1096 CJ 阿姆斯特丹, 荷兰

描述

酒店其他优惠

  • ALLSAFE NSF 认证酒店

  • 可俯瞰阿姆斯特尔河的露台

  • 距斯希普霍尔机场仅 15 公里

  • 可租赁自行车

  • 本酒店不接受现金，只接受使用卡支付

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酒店位置

美居阿姆斯特丹城市酒店

Joan Muyskenweg 10
1096 CJ 阿姆斯特丹
荷兰

GPS:52.335579, 4.913228

电话
传真 +31 20 694 8735

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,937 评论

TripAdvisor 评级  4.0/5  2,869 评论

員工服務不錯

客户意见评级 4.0/5

Alice 朋友住宿 - 所有已确认评论

位置離車站不遠，周圍的餐廳選擇很多。

亲爱的Alice，感谢您选择我们的酒店并分享您的入住体验。 我們很高興聽到您對我們接待人員的服務感到滿意，他們一直致力於為客人提供專業和友好的服務。 您提到的酒店位置便利，靠近車站並有多種餐飲選擇，這也是我們自豪的一部分，我們樂於為客人提供便捷的住宿體驗。 诚挚期待您的再次光临，祝您一切顺心，旅行愉快！ Francis Windt, General Manager, Mercure Hotel Amsterdam City

边上没有公共交通，很不方便，早餐人太多，很挤。

客户意见评级 1.5/5

W. H. 商务住宿 - 所有已确认评论

居然在卫生间发现有苍蝇。

尊敬的Huihuang先生， 感谢您抽出宝贵的时间为我们Mercure Amsterdam City酒店提供反馈。 我们注意到您在公共交通方面遇到了不便，尽管酒店距离Overamstel地铁站仅有7分钟步行距离，但我们理解这可能并不完全符合您的个人需求。我们将考虑您的建议，探索是否有更好的方式来提升我们的客人出行体验。 关于早餐的拥挤问题，我们深感遗憾这影响了您的用餐体验。请理解我们酒店会在高峰时段遇到客流量增多的情况，我们会尽力确保所有客人享有舒适的用餐环境，同时我们会将您的反馈作为改善服务的参考。 至于您提到的卫生间清洁问题，我们已经通知了我们的清洁团队，并会更加注意细节，以确保每位客人都能体验到达到我们高标准的卫生环境。同时，我们也提供每日客房清洁服务，以保证客房的整洁与舒适。 我们非常重视您的反馈，并期待有机会在未来再次为您服务，提供更加满意的住宿体验。祝您生活愉快，一切顺利。 Francis Windt, General Manager, Mercure Hotel Amsterdam City

Good mecure but minor changes needed

Tripadvisor 评级 4.0/5

Busker999 Couples - 经 TripAdvisor 认证的评论

About 10mins from metro which is a nice walk along the Amstel River. Very modern hotel, looks not long built. Easy check in. With membership you get the premium side of the hotel. Room was well sized with comfy chairs and table. Great bathroom. Comfy bed but pillows were not great. Air con didn't seem to change much temperature wide but luckily was Feb. Great to have a nespresso machine. Umbrella hire was useful. Breakfast was expensive at over 50 euros for 2 of us though selection was excellent. No pool and limited gym. Nice to get slippers but no robes. Weird switches as switch for bathroom was next to front door. Extra points for not having room cleaned is always nice. Bed sheet was not fitted which meant it moved in the night. Overall a good mecure but minor changes would help.

Dear Guest, Thank you for sharing your feedback. We appreciate it. We're delighted to hear that you enjoyed the modern design of our hotel and found the check-in process smooth. It's great that you appreciated the comfort and amenities of your room, including the Nespresso machine for that essential morning coffee. We're also pleased to know that the umbrella hire was a useful touch during your stay. We're sorry to hear that not all aspects met your expectations. Although our air conditioning is designed to maintain a comfortable room temperature, we understand it may not have been to your personal preference. Regarding the breakfast, while we understand that it can be seen as pricey, we strive to offer a selection that reflects the quality and variety expected at our establishment. We appreciate your feedback on the bed linen and will consider how we can improve in this area. Lastly, we acknowledge your thoughts on the light switches and thank you for bringing this to our attention. It's encouraging to know that the efforts to provide eco-friendly options like opting out of room cleaning are appreciated. We're glad that the soundproofing of our rooms contributed to a peaceful stay and that you found our hotel to be in a good location for your needs. We all hope to welcome you back for your next visit. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Relaxing

Tripadvisor 评级 5.0/5

HanyMounir1 商务住宿 - 经 TripAdvisor 认证的评论

Very close to the metro station two stops to the central station, room is spacious and very clean, a very relaxing mattresses and very conformity pillows. Big big shout to Ms.Ilary 👏👏👏 the front office manager she is very professional,attentive, she had to solve an issue at the dining room nevertheless that was not her job

Dear Mounir, Thank you for this feedback concerning your recent visit. We're thrilled to hear that you found our location convenient for accessing central Amsterdam and that our rooms provided the spaciousness and cleanliness you desired. Your kind words about the comfort of our mattresses and pillows truly resonate with our aim to provide a restful night's sleep. We're also delighted that Ms. Ilary, our front office manager, left a positive impression with her professionalism and attentiveness. It's wonderful to know that she was able to effectively address your concerns in the dining room. We look forward to welcoming you back in the future. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Only a buffet

Tripadvisor 评级 4.0/5

Roburite Couples - 经 TripAdvisor 认证的评论

We stayed in an 11th floor Privilege room. The view was great. It was very nice, clean and plenty of room. Part of the breakfast room is set aside for Privilege customers. My only gripe is that the restaurant was only doing buffet meals at €32. On most evenings I only want a small plate. We discovered that the Van Der Valk hotel, next door, has an excellent restaurant. Which is lucky because there isn't anything else nearby. If you are walking from the station try to find the route alongside the canal, it's the quietest way.

Dear Guest, Thank you very much for your review. We're delighted to hear that you enjoyed the spectacular views from your Privilege room on the 11th floor, and found it to be spacious, clean, and well-appointed. We appreciate your acknowledging the exclusive breakfast area for our Privilege guests, as we strive to offer an elevated experience. It's regrettable that our buffet-only dining option did not meet your preference for smaller meals. We understand that dining experiences are personal, and while we currently offer a buffet due to operational constraints, we hope the variety and quality can cater to different appetites. We're also glad to know our location provided a serene walking route by the canal, adding to the tranquility of your stay. We look forward to welcoming you again. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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其他网络用户评价我们的酒店

  • 1,568 评论 7.3/10 位置
  • 2,319 评论 7.5/10 房间
  • 2,074 评论 8.5/10 服务
  • 37 评论 6.1/10 上网
  • 1,064 评论 8.4/10 早餐
  • 1,056 评论 6.9/10 清洁度
  • 473 评论 5/10 食物
  • 456 评论 9.3/10 氛围

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