蒂尔堡中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,676 评论

蒂尔堡中心美居酒店 - Image 1
蒂尔堡中心美居酒店 - Image 2
蒂尔堡中心美居酒店 - Image 3
蒂尔堡中心美居酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 艾夫特琳伙伴酒店

  • 位于市中心的核心位置

  • 几间家庭房

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

蒂尔堡中心美居酒店

Heuvel 37
5038 CP 蒂尔堡
荷兰

GPS:51.557116, 5.090865

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Bar Mercure Hotel

花点时间在我们酒店的酒吧喝一杯。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,676 评论

TripAdvisor 评级  4.0/5  880 评论

Office Managers lies and discriminate !

Tripadvisor 评级 1.0/5

Beeris-Baillod 经 TripAdvisor 认证的评论

Last year just after Carnaval my wife wanted to experience ones the carnaval, is just that I need to have my medical cannabis and therefor asked for a room with a balcony ... this was not possible as it was more the one that comes first will get it! So I said that this is medical and like a blind dog that this a reason to give the balcony room and as nothing is down I am first.... as my wife wanted last week bit more certainty that we get the room.... of witch was said they will do anything to make it possible.... now 3 days before we drove of we got a mail from the office manager that she did so much but was not able to give us the balcony! .... but now comes as this was promised for a group that comes every year!! So it's possible if you are Dutch can reserve the balcony but foreigners like us not.... and if she know this all year... why was we never told by other staff? We highly believe she gets paid without the hotel knowing so some can have reservations privilege !! What she offert was that I can go and leave my wife at the room and go and have my medical cannabis on a court yard you would not even leave your dog...no view nothing! as the group has 4 balcony she did not even wanted to look if they can share a balcony together so we also has ours! And it was right away NO .... As we travel a lot and this is the first time you can't book for a balcony and is it to the good mood of the Staff where they put you to sleep.....as not even a room with a window that can open can be guarantied !! The office manager gave us 2 hour to think.... as she left at 15.00 as my wife is a doctor and she had still patients to deal with, we did not got anything back !! We feel so discriminated and unwanted !!

Dear Mr. Eric B, Thank you for reaching out to us via Tripadvisor. First and foremost, we deeply regret that you felt discriminated and unwanted in our hotel in Tilburg. That was never our intention. As explained, we have a limited number of rooms with balconies. Requesting a room with a balcony is not a guarantee, as we cannot promise this in advance. My colleague was in the process of assigning rooms for the carnival weekend and found that several guests wanted a balcony room. Choices had to be made. The choice did not fall on your reservation but was based on who had booked first. She chose a group that returns annually. They had made a reservation for carnival 2024 after already having one for carnival 2023. It is not the case that the room was reserved for these guests or that they received preferential treatment. My colleague informed you about this via email, and then there was a telephone conversation. She offered a solution so that you could still take your medication. The solution offered was for you to use our covered smoking area, which is only accessible to hotel guests. Unfortunately, this solution proved inadequate, and the subsequent contact was perceived as unpleasant by both my colleague and myself. We deeply regret that emotions ran so high and that there is so much dissatisfaction towards my colleague and the hotel. For this, we once again offer our sincere apologies. Cancellation was not our initial intention, but after several contact moments where the communication was also perceived as unpleasant from our side, this seemed the best option. Kind regards, Mandy Princen Hotelmanager

Perfect choice for Efteling

Tripadvisor 评级 5.0/5

Jazz C 家庭住宿 - 经 TripAdvisor 认证的评论

I booked the Efteling package for 3 adults and it was the perfect choice. The hotel is walking distance from the stations and easy to find. Rooms are comfortable and clean - my daughter was delighted to find our bathroom had a bath (not all rooms do). Breakfast was included and consisted of a broad selection of items, and was very good. We ate dinner in the hotel the first evening, which was pleasant though the menu was limited. But there are several restaurants nearby, catering to a variety of tastes and budgets. After eating elsewhere on the second evening, we returned to the hotel and had a quiet drink in the bar. I don't know how busy the hotel gets at other times, but we had a quiet, relaxing stay and were very content with the whole experience. There was some noise from the street late at night but it didn't last long. All staff members were friendly and helpful.

Dear Guest, Thank you for taking the time to share your review. We're thrilled to hear that our proximity to the stations and attractions like Efteling added convenience to your stay, and that you found comfort in our clean rooms. It is wonderful to know that our breakfast selection started your day on the right note. We acknowledge your comment regarding the street noise and wish to clarify that, while we do have double glazing to minimize disturbance, we are always looking for ways to enhance our guests' experience. We are pleased that our staff made a positive impression and that you enjoyed a relaxing evening in our bar. We look forward to welcoming you back on a future occasion. Best regards, Kaoutar Happel, Customer Service

Centrally located, good staff

Tripadvisor 评级 5.0/5

WaltEP Couples - 经 TripAdvisor 认证的评论

This is a nice clean property located in the heart of Tilburg. Getting around the city on foot from the hotel is simple. The staff at the hotel is warm and friendly, and are always ready to help. The rooms are clean and quiet - at least mine was as it was on the opposite side of the hotel from the street. The parking ramp isn't much to look at, but at least it's quiet. The breakfast was nice, with several hot and cold options. All in all, it was a nice hotel and offered good value.

Dear Guest, Thank you for your kind review. We are delighted to hear that you found our location convenient and appreciated the cleanliness of our property. Our staff takes great pride in providing warm and friendly service, and we are glad that you felt well taken care of during your stay. We understand that the parking ramp may not be the most visually appealing, but we are glad that it provided a quiet and accessible parking option for you. As for the breakfast, we are pleased to know that you enjoyed the variety of hot and cold options available. We also appreciate your feedback on the rooms quietness, and we are happy that you had a comfortable stay. We hope to see you again in the future. Best regards, Kaoutar Happel, Customer Service

Good centrally located hotel

Tripadvisor 评级 5.0/5

alsty217 经 TripAdvisor 认证的评论

I was planning a visit to the Efteling theme park and was recommended this hotel by a friend. I stayed here for three nights using the Efteling Arrangement which included breakfast and two days park tickets. The hotel itself is centrally located in Tilburg with close access to the train and bus station, and there are lots of bars and restaurants nearby. We drove here and used the ajoining car park which was secure (gated) and had direct access to the hotel. The staff here were all friendly and courteous, and the hotel itself was modern, clean and well presented. We had breakfast every day which was a well appointed buffet including a small cooked selection, pastries, meats and cheeses and fruit, plus juice, tea and coffee. I would recommend this hotel to friends and would return here again.

Dear Alsty, Thank your for leaving a review after your stay at Mercure. We are happy to hear that the Efteling Arrangement was to your liking. We will make sure your kind words reach our staff as we are sure it will serve as great motivation to keep the standard high. We are looking forward to your next visit! With kind regards, Bram Rekveld Customerservice

Basic but comfortable

Tripadvisor 评级 3.0/5

arethebest 经 TripAdvisor 认证的评论

The hotel is well situated just off the scruffy main square and only a 10 minute walk from the rail station, the rooms are basic but comfortable not 4 star, pleasant staff, nice bar area. We didn't have any food however it looked nice

Dear Arethebest, We want to thank you for taking the time to write a review after your stay at Mercure hotel Tilburg. We are glad to hear that the location, staff and bar were up to you standard. We offer different sizes of rooms, do not hesitate to ask one of our employees to inform you while booking, they will be happy to help! We are sorry that the room that you booked this time felt as basic. We hope to welcome you again in the future, as we will do out best to provide an even better experience. With kind regards, Bram Rekveld Customerservice

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,080 评论 9.1/10 位置
  • 1,373 评论 6.6/10 房间
  • 1,031 评论 8.4/10 服务
  • 22 评论 7.1/10 上网
  • 644 评论 8.2/10 早餐
  • 538 评论 6.7/10 清洁度
  • 269 评论 3.2/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 蒂尔堡 的所有酒店