博纳诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 3,192 评论

博纳诺富特酒店 - Image 1
博纳诺富特酒店 - Image 2
博纳诺富特酒店 - Image 3
博纳诺富特酒店 - Image 4

描述

酒店其他优惠

  • 已获得绿钥匙认证

  • 池畔露台和客房服务

  • Wine Please 餐厅

  • 室外泳池、健身中心、室外设备

  • 街机游戏机、桌上足球、室内外儿童区

我们的客房

酒店位置

博纳诺富特酒店

25 avenue Charles de Gaulle
21200 博纳
法国

GPS:47.008087, 4.849314

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Wine Please !

欢迎在 Wine Please 品尝我们主厨烹制的美食。简单、可口、健康、营养均衡的美食。在温暖的季节,可以在我们游泳池附近的露台上安静地享用一顿美味晚餐。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  3,192 评论

TripAdvisor 评级  4.0/5  1,763 评论

卓越奖 2023

Not worth the price

Tripadvisor 评级 3.0/5

GranZorro 经 TripAdvisor 认证的评论

We selected this hotel both because of its location and its swimming pool (which turned out to be pretty small). Rooms and bathrooms are adequate, but not much more. Breakfast is so so. But at least the staff is friendly.

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au Novotel Beaune. Nous sommes heureux d'apprendre que vous avez déjà séjourné dans notre établissement et que vous avez apprécié le petit déjeuner. Nous sommes également ravis que le personnel ait été aimable et attentif. Chez Accor, nous nous efforçons d'offrir à chaque client un séjour exceptionnel et nous nous excusons de ne pas avoir répondu à vos attentes à cette occasion. Nous prenons très au sérieux les commentaires comme les vôtres, car ils nous aident à améliorer continuellement nos services, et nous utiliserons vos commentaires comme une précieuse opportunité d'apprentissage pour notre équipe. Nous vous remercions d'avoir mis en avant les chambres et les salles de bains et espérons que votre expérience a été satisfaisante dans l'ensemble. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche. Nous vous prions d'agréer, Monsieur, l'expression de nos salutations distinguées, ERTZ Alexane Chef de Réception

A regular and reliable stop

Tripadvisor 评级 4.0/5

Colintoo Solo travel - 经 TripAdvisor 认证的评论

This is my regular stop on my way south. Parking is always available and the hotel is easily accessible from the autoroute. The hotel is on the outskirts of Beaune so a fairly long walk into town. The hotel is comfortable, clean and reasonably priced. The staff are always welcoming and efficient. The restaurant is adequate but very expensive for basic food. 31€ for a bland entrecôte and a handful of chips with no salad or veg. The wine list has very few half bottles and those it has are around 30€. Probably cheaper to get a taxi into town. One seemingly trivial but hugely frustrating issue with all the Accor hotels I have stayed in recently is that they no longer supply milk for your in room coffee or tea. I guess this is about reducing plastic use but it is an idiotic policy. Please think again Accor.

Hello, Thank you for your feedback. I am delighted to hear that your stay went well overall. I will take the liberty of passing on your recommendations concerning the kitchen to our chef so that we can improve in the future. As far as the milk jugs are concerned, the decision to remove single-use plastic came from Accor management. But it is the result of the new European standards to be put in place. Our housekeeper is currently working on the subject to find an alternative to this service that respects the wishes of our customers, hygiene standards and new environmental policies. We haven't yet found a miracle solution, but we're working on it. I hope to see you soon, Sincerely ERTZ Alexane Reception Manager

Superb Customer Service

Tripadvisor 评级 5.0/5

fastm Friends getaway - 经 TripAdvisor 认证的评论

We were 4 travellers from UK on Motorcycles, who had been let down on at 21:00 arrival at another hotel. I phoned the Novotel in Beaune who in minutes sorted out 2 twin rooms for 3 nights. No fuss and superb customer courtesy. I would like to Name Alexandra and Lexane, who are a great asset to this Hotel. They even allowed us to get a meal while they checked us in! This hotel is truly customer focussed and I would stay here again as a first choice. I also recommend it to other visitors to Beaune. The town is an easy 15-20 minute walk to the town centre.

Bonjour "Rapide", La direction et moi-même vous remercions pour ce merveilleux commentaires. Alexandra et Lexane également qui ont été ravies de le lire. Nous serons extrêmement heureux de vous revoir parmi nous. A très vite Bonne journée ERTZ Alexane Chef de réception

OK Hotel but staff very unhelpful

Tripadvisor 评级 2.0/5

ozytiger2017 Couples - 经 TripAdvisor 认证的评论

We pre-paid the hotel and when we arrived they still took a 500 Euro deposit off my credit card. When queried I was told it should have been 50 Euros but the staff member admitted to making an error. When asked for a refund I would told it would all come off at the end of my stay. Worse we asked for an extra luggage holder but were told no. So we asked for an extra chair for the room and was told no again. So we asked if we could take a stool and had to do it ourselves. We were very disappointed with the treatment. Especially as an Accor club member!

Good morning, sir, Thank you for your feedback. It is thanks to your opinions that we can improve a little more each day. We are sorry for the inconvenience caused and it should not have happened like this. It is in no way our way of doing things and our will to dissatisfy you during your stay. On the contrary. We will make sure that this does not happen again. We hope to see you again to prove to you that we are a very nice hotel to live in. See you soon I hope. Have a nice day. ERTZ Alexane

Stay here every summer

Tripadvisor 评级 5.0/5

Dubblewubble 家庭住宿 - 经 TripAdvisor 认证的评论

This is a great hotel. Really well situated near the motorway but far enough away to be quiet. Has a good pool and restaurant. Location is ideal to stop off at on the way to the south or heading back to the UK. Always busy but never had any issues getting a table for food or using the pool. Rooms are clean and well equipped. Has a secure car park which is a bonus. Staff speak loads of languages. Carrefour petrol station nearby is ideal for filling up before onward journeys. Really recommend this hotel. I plan to return to visit local area but haven't as yet.

Bonjour cher client, Je vous remercie pour votre séjour parmi nous. Votre satisfaction et votre message sont notre plus belle récompense et nous vous en remercions grandement. Nous espérons vous revoir très vite. Bonne journée ERTZ Alexane Chef de Réception

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 677 评论 9.1/10 位置
  • 1,311 评论 8.1/10 房间
  • 1,326 评论 8.8/10 服务
  • 17 评论 7.6/10 上网
  • 833 评论 6.8/10 食物
  • 667 评论 8.7/10 早餐
  • 467 评论 7.6/10 清洁度
  • 7 评论 1.8/10 运动休闲

支持方 Trustyou

我们在附近的其他酒店

我们位于 博纳 的所有酒店