帝国索菲特度假酒店和水疗中心 5 星

客户意见评级 (ALL 评级) 4.6/5 2,216 评论

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帝国索菲特度假酒店和水疗中心 - Image 1
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Wolmar, 弗利康弗拉克, 90517 佛力克昂佛勒克, 毛里求斯

描述

酒店其他优惠

  • 海滨度假村位于著名的西海岸，可欣赏壮观的日落

  • 高级水疗中心提供各种美容、健身和水疗护理

  • 儿童俱乐部，适合 4 至 12 岁儿童，设有专属泳池

  • 整个度假村均覆盖免费无线网络

  • 靠近大量的场外活动场所，包括与狮子同行、骑四轮车和打高尔夫

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酒店位置

帝国索菲特度假酒店和水疗中心

Wolmar, 弗利康弗拉克
90517 佛力克昂佛勒克
毛里求斯

GPS:-20.31175, 57.36775

电话
传真 +230 453 8320

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,216 评论

TripAdvisor 评级  4.5/5  4,247 评论

卓越奖 2024

Fantastic hotel and very welcoming staff.

Tripadvisor 评级 5.0/5

Vatsalhk 经 TripAdvisor 认证的评论

Amazing hospitality and mesmerizing location with some fabulous views. The food was great too. As a vegetarian, we just felt lack of choices but that's it. The ones that were there in the menu were amazingly good. We had an excellent time. The hotel does provide some great watersports on complimentary basis and those were surprisingly fantastic.

Dear Vatsalhk, Thank you for your kind words! We are thrilled to hear that you had such a fantastic time at our hotel. We have taken note of your feedback regarding vegetarian options and shall strive to improve. We look forward to welcoming you back soon! Best regards, Paulette Tang PA to General Manager

Amazing hotel

Tripadvisor 评级 5.0/5

Zaheer B 经 TripAdvisor 认证的评论

I had an amazing stay at this beautiful hotel situated at flic en flac.The front of house team (Vikash) were exceptional and it's great to know that they were able to accommodate my requests! The food quality was outstanding and it sounds like I have enjoyed every meal during my stay!️ The room quality was top-notch, making my stay even more comfortable and enjoyable. 😍 It's always great to come back to a cozy and well-appointed room after a long day of activities! Overall, it seems like i had a wonderful experience at the hotel and I am glad that everything went smoothly for me! 😊 I would definitely recommend this hotel to others and I hope i will come back for another stay soon!

Dear Valued Guest, Thank you for your amazing review. Delighted to hear our hotel, services and staff all met with your expectations. Vikash and the team are indeed exceptional. So glad you enjoyed your vacations. Looking forward to welcoming you back soon! Kind Regards Paulette Tang PA to General Manager

Great Hotel

Tripadvisor 评级 5.0/5

koushal l 经 TripAdvisor 认证的评论

It was a great experience, good atmosphere.. the staffs are very friendly.. Highly recommended.. Very relaxing.. Best place to be!! Will definitely be back for another stay..

Dear Mr Koushall, Thank you for your wonderful feedback! We're thrilled to hear that you had such a great experience at our hotel. Our team works hard to ensure a friendly and relaxing stay for all our guests, and it's fantastic to know that we hit the mark with you. We'll be eagerly awaiting your return for another memorable stay. Kind Regards Paulette Tang PA to General Manager

Fairly expensive but a very good hotel

Tripadvisor 评级 4.0/5

Peter C 经 TripAdvisor 认证的评论

The first impression of the hotel is amazement. The design is unusual with its Asian style of the buildings and interesting to look at, prior walking into the reception area via a long wooden bridge over a lake. Checking in is done in comfort as a welcome drink is offered and the staff come to you rather than having to stand in front of a desk. The beach is kept well groomed and clean, and ample shade is provided for the sun loungers. The licensed beach hawkers do not pester and are content to just have a chat. The dinner buffet is expensive and is themed averaging around C$70 p.p. per night (without wine), however the Indian restaurant was the best. The only odd quirk of this hotel, is that in spite of the several thousands of Dollars for accommodation for our 6 days stay in our room, they insisted in charging each day, for the daily packet of instant coffee in your room. This was not made clear, but we soon stopped that as soon as we found we had to pay several dollars per day for a few cents packet of instant coffee. Quite insane, and was not expected from a quality hotel to nickel and dime over such a petty issue

Dear Sir, Thank you for your feedback! We are glad to learn that you were impressed by our hotel's unique design and it's wonderful to hear that you enjoyed the beach amenities. We apologize for any inconvenience regarding the additional charge for the coffee and will address this matter internally. We hope to have the opportunity to welcome you back for an even better experience in the future. Kind Regards Paulette Tang PA to General Manager

Average stay but great kids area

Tripadvisor 评级 3.0/5

eshreeka 经 TripAdvisor 认证的评论

I’ve stayed at Sofitel a few times, most recent Jan 2024, the time before that was 2019 and the hotel still looks exactly the same, quite dated. I was hoping in 5 years especially since covid the hotel would have changed a bit. The room was a decent size for a family of 3. We had a nice balcony with a view of the ocean. The staff were all lovely, they gave my toddler a cute toy. My toddler absolutely loved the kids area, I have to say this was a such a big space and the days we were there it was quite empty. My son had the best time playing in there and had an even better time in the kids pool. The food was ok, I would say nothing special but I had the best heart of palm salad there for lunch. We also dined at the teppanyaki one night which I thought was decent but my husband did not enjoy and thinks he got food poisoning from there. Overall we had a decent stay. I think the hotels good if you have kids. I also think the hotel could do with some renovations.

Dear Valued Guest, Thank you for sharing your recent experience with us. We're glad to hear that your toddler enjoyed our kids area and pool so much! It's heartening to know that they had such a great time during your stay. We have noted your feedback regarding the condition of our hotel and dining experiences. Your comments are invaluable to us as we continually strive to enhance our guests' experience. We hope to welcome you and your family back in the future for an even better stay. Kind Regards Paulette Tang PA to General Manager

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其他网络用户评价我们的酒店

  • 542 评论 8.9/10 位置
  • 986 评论 7.5/10 房间
  • 1,519 评论 8.6/10 服务
  • 15 评论 6.5/10 上网
  • 340 评论 5.8/10 清洁度
  • 273 评论 4.9/10 性价比
  • 239 评论 9.2/10 早餐
  • 99 评论 5.8/10 酒吧和饮品

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客户意见评级 (ALL 评级) 4.4/5 (982 评论)

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