环裴罗勇诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 886 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 2 个迷人的室外泳池

  • 水疗设施和健身中心

  • 2 家全日营业的美食餐厅

  • MyKids 套餐让您的孩子恣意享受每一天

  • 选择 MyGlass 套餐,畅享饮料

我们的客房

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酒店位置

环裴罗勇诺富特酒店

4/5 Moo 3, Pae Klaeng Kram Road, CHARK PONG KLAENG
21190 罗勇府
泰国

GPS:12.631469, 101.542163

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  886 评论

TripAdvisor 评级  4.0/5  1,007 评论

設施及管理優秀

客户意见评级 4.5/5

Alice H. 家庭住宿 - 所有已确认评论

泳池及海灘鄰近,十分方便游泳。房間簡潔時尚,乾淨整齊。

The review 2 of 5

Tripadvisor 评级 2.0/5

Robert Š Friends getaway - 经 TripAdvisor 认证的评论

Hey, With my group we come today at the dinner. Nine persons for one table. Dinner was smaller portion per person. Table are so small, that food com all over the place. Than come in room and towel in bedroom are only one small. Best regards, Robert

A good hotel under a bad management.

Tripadvisor 评级 1.0/5

andreiiiiiii 家庭住宿 - 经 TripAdvisor 认证的评论

Due to the dangerous doors of the main entrance to the hotel, I was seriously injured in this hotel, but the general manager pretended as if nothing serious had happened. p.s. The breakfast and the gym don’t meet the standards of Novotel. The cleanliness of the hotel leaves much more to be desired.

Dear Andreiiiiiii, Thank you for staying with us. I sincerely regret to learn about the incident you experienced during your recent stay at our hotel, and I appreciate you taking the time to share your concerns. The safety and well-being of our guests are of utmost importance to us, and we are truly sorry for any discomfort or inconvenience you may have experienced. Upon reviewing the details of your incident, we understand that you had a collision with our glass partition near the main entrance. We genuinely empathize with your situation and appreciate that you felt upset by this. Our team members immediately responded by offering assistance, including first aid kit and a cold towel. Unfortunately, we did not have a chance to offer you any further assistance on-site, as the taxi that you have been waiting for arrived at that moment, and you and your family left the hotel. Later, when you send a follow-up emal to me and my team, I asked if you needed any further assistance from our side. Unfortunately, I did not receive you response. Please do reach out if you need any assistance - via email or via phone number. We take all guest feedback seriously, and we would like to assure you that we continuously assess and enhance our safety measures. Your comments regarding the doors and cleanliness of the hotel are noted, and we will address them promptly to ensure the satisfaction of our future guests. Thank you again for your feedback, and please reach out if you need any assistance. Best regards, Olga Gergenkop General Manager

Worst Hotel experience in Thailand so far

Tripadvisor 评级 2.0/5

IJFK Couples - 经 TripAdvisor 认证的评论

I've visited hotels in Bangkok, Hua Hin and Krabi so far, this is by far the worst experience. The rooms are pretty outdated, with few amenities available. Forget about a makeup mirror or watching an English movie. AC is extremely loud, the hallways are dark and feel like a cheap apartment building. The gym is joke, with 30-year old equipment that is basically a safety hazard. The breakfast is mediocre with the same boring and low quality food every day. Bad bread and almost no variety. The hotel staff is not particularly helpful either. The restaurant is okay. On one of the days the hotel hosted some sort of company party, the whole pool area was loud and not relaxing, with employees camping everywhere. The only good thing is the location and a small coffee shop where you can get halfway decent coffee. The hotel was also dead during prime season, not a good sign. We will never be back.

Dear IJFK, Thank you for sharing your detailed feedback, and we sincerely apologize for falling short of your expectations during your stay with us. We regret any inconvenience during your stay. Your comments about the gym, breakfast variety, and the pool party have been noted, and we will address these issues promptly to enhance our overall guest experience. We appreciate your acknowledgment of the location and the small coffee shop. Your insights are crucial, and we assure you that your feedback will be thoroughly reviewed with our team to make necessary improvements. We are truly sorry for the disappointment you experienced and would value the opportunity to regain your trust in the future. Warm regards, Olga Gergenkop + the team of Novotel Rayong Rim Pae Resort

环境很好

客户意见评级 4.5/5

Qiang 商务住宿 - 所有已确认评论

海边的沙滩柔软,泳池规划细腻,分类良好,令人放松。

亲爱的强: 感谢惠赐有关下榻 Novotel Rayong Rim Pae Resort 的宝贵意见。收到积极的反馈总是很高兴的。我将与我们的团队分享您的意见。 .我深信,这些意见将鼓励所有员工,因为我们努力不断提高服务质量。再次感谢您分享您的经验,我们希望您的下一次访问将像上一次一样愉快。 真诚地 Novotel Rayong RimPae(诺富特罗勇林佩酒店)

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其他网络用户评价我们的酒店

  • 289 评论 7.7/10 位置
  • 550 评论 7/10 房间
  • 506 评论 7.4/10 服务
  • 18 评论 5/10 上网
  • 331 评论 8.6/10 沙滩
  • 262 评论 6.7/10 早餐
  • 258 评论 7.7/10 清洁度
  • 255 评论 5.3/10 舒适度

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