安提比斯索非亚安蒂波利斯美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,206 评论

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Rue Albert Caquot, 06560 瓦尔邦讷, 法国

描述

酒店其他优惠

  • 休闲放松的理想去处

  • 温水游泳池和 2 公顷的公园绿地

  • 位于索非亚安蒂波利斯科技园，20 分钟可到安提比斯和 Juan-les-Pins 海滩

  • 5 间研讨会会议室

  • 免费封闭式停车场

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酒店位置

安提比斯索非亚安蒂波利斯美居酒店

Rue Albert Caquot
06560 瓦尔邦讷
法国

GPS:43.62087, 7.05584

电话
传真 +33 4 92 96 05 05

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

HillSide - Brasserie Maison

欢迎光临舒适典雅的山畔餐厅 Brasserie Maison。我们的主厨 Ljubo Stanojevic 为您供应采用新鲜时令食材烹制的现代当地美食，例如著名的 Brasserie Maison 沙拉。

我们的客人评论

我们的客人评论

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ALL 评级  4.1/5  1,206 评论

TripAdvisor 评级  4.0/5  681 评论

3 Star not 4 star hotel - the website is not a true representation at all

Tripadvisor 评级 2.0/5

KittyG943 经 TripAdvisor 认证的评论

So firstly the good stuff, good carpark, nice reception area, quiet room, fresh water on each floor. Now where to start. This hotel is not 4 star. The items listed on the website are not in the rooms. There are No fridges, No coffee makers, No slippers, No safe and only one single chair in the rooms. There are also No drawers to put stuff in either and the TV does Not work. The staff are not very helpful either and if you complain you are ignored or told it is your fault. We were told we had not booked a four star room... I actually had to leave the hotel two days early due to not having certain amenities which meant I could not store my vital medicines properly once the hot weather came. It was hard. The pool was closed (no warning) and we were not advised we had access to the sister hotel one. The meals were ordered incorrectly and we gave up complaining (eg one of our sons ordered fries and was given mashed potato and the child dessert was charged as extra instead of included). We queried this and it was sorted but it was another thing. I have stayed in so many Mercures and Accor branded hotels over the years and this was the most disappointing. It is a shame as with a few tweaks and some staff training it is not difficult to sort these issues - one simple way would be to update the website and the amenities shown and also list as a 3 not 4 star hotel which is an accurate representation.

Nice hotel next to Mouratoglou

Tripadvisor 评级 5.0/5

GlobalTravelerToday 经 TripAdvisor 认证的评论

Turned out to be an excellent choice for a hotel if Mouratoglou is fully booked. Short walk to Mouratoglou in about 5-7 mins. We enjoyed our one night stay in a modern room/nice bathroom with a view of the pool. Kids meal was excellent (generous portion of chicken/fries). Sometimes when we wanted variety from the food at Mouratoglou, we would pop over for dinner!

Very bad experience

Tripadvisor 评级 1.0/5

Solveiga L 经 TripAdvisor 认证的评论

There was a mistake and the hotel did not accept us when we arrived late at night with two very small children. Also promised to refund the money for the stay that didn't happen, but as a result they didn't refund the money paid. Very nasty and arrogant attitude of the staff.

Bar prices and lack of housekeeping training let this hotel down but pool area is great

Tripadvisor 评级 3.0/5

KayakingNomad Friends getaway - 经 TripAdvisor 认证的评论

Great pool area with loungers and sun and shade areas. Staff friendly. The standard rooms are functional, but lacked basics like a safe and minibar. Do not disturb signs on the door were just ignored by housekeeping - every day, despite telling the house keeping every day & reception that housekeeping was not needed, staff still came in the room to clean. With work sensitive material in the room that was very frustrating. On check in reception staff asked whether housekeeping was required and if not a donation is made to a children’s charity. I asked for the donation to be made - but it may be that if a room is not cleaned the housekeeping do not get paid. If that is the hotel policy they should explain that as it is a very unfair policy on housekeeping staff. The bar area is very nicely decorated with comfortable seating both inside & on the terrace, but the bar prices are shockingly high. A bottle of sparkling water was €10, beer €9 and -€5 for a coke. Unsurprisingly every night the bar was empty. There is a local bus into Antibe - €1.50 ( have to pay cash) but the last bus returning to the hotel is at 20:00. A taxi from Antibe to the hotel is €40, Uber price is around €25. Hotel arranged taxi to Nice airport €90. The area surrounding the hotel is beautiful for walking and cycling. Antibe is a lovely traditional town with choice of restaurants and bars and beaches. It is totally different to glitzy Cannes which is just 10 minutes from Antibes on the train.

位置好 住的不错

客户意见评级 3.0/5

Julien 家庭住宿 - 所有已确认评论

早餐太贵了 1个人19.5e

尊敬的 CHAOPENG C.： 十分感谢您花时间告诉我们有关您在 Hôtel Mercure Antibes Sophia Antipolis 的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 Mercure，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启

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其他网络用户评价我们的酒店

  • 177 评论 9.3/10 位置
  • 491 评论 5.4/10 房间
  • 520 评论 8.3/10 服务
  • 11 评论 5.3/10 上网
  • 246 评论 6.1/10 氛围
  • 183 评论 4.6/10 清洁度
  • 181 评论 6.4/10 早餐

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