萨尔茨堡城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,571 评论

保证最优惠房价
萨尔茨堡城市美居酒店 - Image 1
萨尔茨堡城市美居酒店 - Image 2
萨尔茨堡城市美居酒店 - Image 3
萨尔茨堡城市美居酒店 - Image 4
Bayerhamerstrasse 14 a, 5020 萨尔茨堡, 奥地利

描述

酒店其他优惠

  • 中心位置：步行 10 至 15 分钟即可抵达萨尔茨堡的旅游景点

  • 现代化会议设施和精致的 Le Sel 餐厅（带露台）

  • 距离萨尔茨堡中央车站仅 900 米远

  • 设有往返于酒店、市中心和机场之间的巴士服务

我们的客房

酒店位置

萨尔茨堡城市美居酒店

Bayerhamerstrasse 14 a
5020 萨尔茨堡
奥地利

GPS:47.809379, 13.050953

电话
传真 +43 662 871111411

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE SEL

非合约照片

2500 年的盐矿造就一方水土，滋养一方人民。我们的餐厅就由此得名。"Le Sel"餐厅供应当地和国际美食，提供舒适的氛围，带给您愉悦的就餐体验。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,571 评论

TripAdvisor 评级  4.0/5  1,512 评论

Not Good

Tripadvisor 评级 2.0/5

AA1114 Friends getaway - 经 TripAdvisor 认证的评论

The room was super small . Secondly the attitude of the manager was pathetic . On the day of check-in we were standing at the reception and busy teaching the intern at the hotel . Thereafter we complained a million times about the air con not working and the room was hot and claustrophobic. But the manager did not pay any heed to it . Even the receptionist said as she stayed in the same hotel that it’s terribly warm in the room and the only solution provided by them was to keep windows open Pathetic and waste of money . Better hotels around

First and foremost, we extend our sincerest apologies for the issues you encountered during your stay at our hotel. We understand how important a comfortable environment is, and it’s clear we fell short in providing that for you. The discomfort you experienced with the size of the room and the temperature control is concerning, and we are genuinely sorry for the frustration this has caused. We also apologize for the impression you received from our management; it is never our intention to seem inattentive or dismissive of our guests’ needs. Please know that we take your feedback seriously and are addressing these concerns with the utmost urgency. We are reviewing our room allocation process to ensure that our guests are provided with accommodations that meet their expectations. Additionally, we are taking immediate steps to rectify the air conditioning issue and retraining our staff to respond more effectively to guest complaints. We value your patronage and would like to regain your trust. We would be grateful for the opportunity to discuss this matter further with you and to offer a gesture of goodwill in the hope of welcoming you back for a more positive experience. Please contact us directly at your earliest convenience. Once again, we apologize for any inconvenience and disappointment. We are committed to making things right and hope to have the chance to prove our dedication to guest satisfaction. Warm regards, Evan, Night Audit!

Great hotel great people and located beautifully

Tripadvisor 评级 5.0/5

raisinghanidd 经 TripAdvisor 认证的评论

I am still staying here till tomorrow but the services are really great, I checked in and found the receptionist very high energy and I loved the energy of the place as well, every one of the staff wishes you with warmth, the lady in the restaurant suggested some very great choices as well, the breakfast is also very good and all in all I love this hotel and will surely visit again, great choice

Thank you so much for your glowing 5/5 review! We are thrilled to hear that your stay with us has been nothing short of exceptional. It’s wonderful to know that our receptionist’s high energy made a great first impression and that the warmth of our staff has added to the positive atmosphere of our hotel. We’re especially glad that our restaurant team could enhance your dining experience with their excellent recommendations, and that you enjoyed the quality of our breakfast offerings. Your kind words are a testament to our commitment to delivering outstanding service and memorable experiences. We look forward to welcoming you back in the future for another beautifully located stay filled with great people and service. Until then, we wish you safe travels and a fantastic day ahead! Warm regards, Evan, Night Audit!

Worth it.

Tripadvisor 评级 4.0/5

Moneymagnet889 Couples - 经 TripAdvisor 认证的评论

We stayed overnight with a group tour. We informed them that we were Accor members and gave us 2 free drinks. The window opening was very narrow for security reasons. The comforter was separate for us couples. The bathroom was spacious enough. I liked the scent of the shampoo and body wash. The breakfast was a little crazy since it took time before the buffet got refilled. Otherwise,not was a good stay.

Thank you for taking the time to leave us such pleasant review. We are pleased to hear that you found your stay to be worth it and appreciated the Accor membership benefits like the complimentary drinks. We understand your concerns regarding the window opening and the separate comforters for couples. Please rest assured that we take all feedback seriously and will consider your comments as we continuously strive to improve our guest experience. It’s great to know that the spacious bathroom and the pleasant scent of our toiletries added to the comfort of your stay. We apologize for any inconvenience caused during breakfast and appreciate your patience as we worked to replenish the buffet offerings. We’re glad that overall, you had a good stay with us, and we hope to have the opportunity to serve you again, ensuring a seamless and even more enjoyable experience. Warm regards, Evan, Night Audit!

Don't. Stay here given a choice

Tripadvisor 评级 1.0/5

JonnyLS 经 TripAdvisor 认证的评论

Booked 6 superior doubles got two and 4 twin bedded rooms no explanation or apology, horrible breakfast where the food kept running out, no fresh fruit, Hot food overcooked and burned. Rude unhelpful staff ugly rooms with cheap furnishings and a badly designed bathroom. All in all a place to avoid.

Very poor quality hotel. In need of redecoration.

Tripadvisor 评级 2.0/5

MabdRosa 经 TripAdvisor 认证的评论

Not a good hotel, two single beds in my room and they were tiny..! I think that they were beds for children. The bathroom was dated and badly laid out The furniture in the room was poor quality, the walls were all marked and in need of painting. The quality of the toilet paper was terrible. Tea coffee making facilities. The food at dinner and breakfast was nice

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 610 评论 9.2/10 位置
  • 771 评论 7.9/10 房间
  • 800 评论 8.7/10 服务
  • 19 评论 7.6/10 上网
  • 461 评论 8.4/10 早餐
  • 304 评论 7.8/10 清洁度
  • 93 评论 6/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。