美憬阁 Nest 巴黎拉德芳斯酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,949 评论

美憬阁 Nest 巴黎拉德芳斯酒店 - Image 1
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描述

酒店其他优惠

  • 酒店于 2020 年全面翻修

  • 经过"安心悦界"认证(新冠肺炎防疫标准)

  • Ô Mazette 小酒馆餐厅周一至周五开放,供应午餐

  • 经过翻修的会议室,拥有自然采光

  • MyBed® bedding to feel in a cozy Nest

我们的客房

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酒店位置

美憬阁 Nest 巴黎拉德芳斯酒店

GPS:33 Voie des Sculpteurs, 92800 Puteaux, POSTALE:34 cours michelet
92060 巴黎拉德芳斯
法国

GPS:48.888134, 2.247219

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Ô Mazette!

在拉德芳斯,Ô Mazette 用华丽的玻璃屋顶让您沐浴在自然光照之中,享受多彩、温暖的惊喜感受。在法式小酒馆享受应季美味。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,949 评论

TripAdvisor 评级  4.0/5  145 评论

Horrible experience do to Canelle

Tripadvisor 评级 1.0/5

Facundo C 商务住宿 - 经 TripAdvisor 认证的评论

I always came to this hotel but will Be the last one do the horrible treatment of the night receptionist call Canelle. She treat me super in a horrible way. She denied to me the welcome drink and the upgrade (I a gold member). Pls review and train your staff to treat your customers respectfully.

Dear Mr FACUNDO, Thank you for taking the time to share your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not live up to your expectations; allow me to offer you my sincerest apologies. As stated when you arrived, the benefits of the loyalty program are only available to guests booking via our All.com website. The reservation you are refering to was not booked with our All.com website, therefore as per the loyalty program’s guidelines, you were not eligible to the benefits associated with our loyalty program. All your reservations with us have been made via online agencies (Expedia, Agoda) and you never got an upgrade in our hotel. We may have given you a welcome drink before as a mistake which might have been confusing and we are sorry for that. We understand your disappointment and I am truly sorry if you have felt that my behaviour was horrible to you. I can assure you that I only applied the hotel’s procedure and the ALL membership program recommandations. Yours sincerely Canelle Front Office Supervisor

An excellent hotel!

Tripadvisor 评级 5.0/5

victoriousword 经 TripAdvisor 认证的评论

Fabulous hotel, amazing and friendly staff, very clean and comfortable! Transportation is convenient to the city. Looked like a safe area at night, no issues. There are some restaurants in the area. When using Uber, give location as Novotel (a hotel nearby, few minutes walk), because for some reason Uber drivers don't know how to get there (drivers' fault, nothing to do with the hotel); no issue with taxi drivers as they know to access the hotel.

Dear Victoriousword, Thank you so much from all our team for your comment ! We are truly delighted that you enjoyed your stay with us. We look so much forward to your next stay with us in our urban cocoon !

Not recommended

Tripadvisor 评级 2.0/5

MLVReading 经 TripAdvisor 认证的评论

Poor experience. Unfriendly and aloof reception staff, pokey little room, rock hard bed (needed two mattress softeners to sleep), hugely expensive food. Nothing to recommend it at all. This hotel used to be a Sofitel and it was much better when that chain owned it. MGallery has worsened it a lot.

Dear MLVReading, Thank you for your comment. We are truly sorry that your stay was not up to your expectations. Please be assured that your feedback will be shared with our team to make sure that this does not happen again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We thank you again for sharing your feedback and it is our hope to better serve you in the future.

Not exactly 5 star

Tripadvisor 评级 3.0/5

Ranjan A 经 TripAdvisor 认证的评论

At the face of it it seems to tick all boxes but the hotel isn't quite 5 star in terms of comfort and grace. Its set in a business district and all neighbouring eateries maintain business hours for most of weekend. Even the starbucks which opens up within teh hotel was found to be closed most of the evenings. The beds and pillows are not comfortable enough. Air conditioner is too ancient to allow suitable controls. As per the reception staff at the time of check-in, we were 'upgraded' to a deluxe room but I dont think that was true. Nor was there a 'jug full of water' as per his response - instead just the normal tap water in the tea kettle. Not going to go back.

Dear 20ranjana, Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am truly sorry that your experience did not meet your expectations. As our front office manager exchanged emails with you today, we understand your disappointment with the miscommunication upon check in as we offer cans of water, but no jugs. We apologize if the air conditioning was not sufficient enough as well as the confort of beds and pillows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

整体不错。

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

整体不错。但驾车标识有待改进因为的士司机几乎每次都要找很久才能找到。

尊敬的 RUIPING H.: 感谢惠赐有关下榻 Nest Paris la Défense - MGallery 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Margaux Mary 前台经理

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其他网络用户评价我们的酒店

  • 514 评论 7.6/10 位置
  • 928 评论 7.7/10 房间
  • 1,014 评论 8.6/10 服务
  • 6 评论 7.1/10 上网
  • 459 评论 7.1/10 早餐
  • 262 评论 7.4/10 清洁度
  • 249 评论 4.2/10 食物
  • 56 评论 2.3/10 酒吧和饮品

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