迈阿密机场铂尔曼酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,289 评论

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5800 Blue Lagoon Drive, 33126 迈阿密, 美国

描述

酒店其他优惠

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

我们的客房

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酒店位置

迈阿密机场铂尔曼酒店

5800 Blue Lagoon Drive
33126 迈阿密
美国

GPS:25.7819722, -80.291622

电话
传真 +1 305-262-9049

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Tavolo

我们的餐厅每天早上 6 点至上午 11:30 供应早餐。La Riviera 周一至周五上午 11:30 至下午 2 点供应午餐，每周 7 天下午 6 点至晚上 11 点供应晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,289 评论

TripAdvisor 评级  4.0/5  4,957 评论

卓越奖 2023

Don’t stay here. Much better options nearby.

Tripadvisor 评级 2.0/5

AndPulli 经 TripAdvisor 认证的评论

Poor, slow service. Bizarrely slumping beds that are more like hammocks. Rooms small and tired. $5 charge per package. Shuttle didn’t leave on time. Expensive breakfast. Stay elsewhere. This place is not well run and is in desperate need of an update. Devalues the Pullman brand.

Thank you for taking the time to share your experience. We are incredibly sorry to see that your stay with us was not perfect. The items you have mentioned are not up to our normal high standards and will be addressed with diligence. We hope you'll reconsider and give us another opportunity to impress you with the wonderful experience we are known for.

very odd almost surreal experience

Tripadvisor 评级 3.0/5

WallyG47 经 TripAdvisor 认证的评论

This experience was very incongruous with what one would expect from a 4star hotel. I paid for early check in since my red-eye got in at 6AM. By 2PM I still had no room, and when the manager tired of looking at me snoozing in the lobby, she got me a room instantly. The bed sagged to the floor. The shower didn't work. The phone didn't work. They upgraded me to a suite the next day. The bed sagged ALMOST to the floor. The shower and phone both worked. I hear music and partying from the lobby at all hours of the day and night. I had to call at 4AM one night to ask them to turn it down. I've NEVER encountered this from ANY hotel - not even a 2star. The elevator was broken; The ice machine was broken. The restaurant wasn't open for dinner. I have no idea if they had room service, there was no indication that there was and no one told me differently. If you're paying more than $60/night for this place, you're overpaying.

Dear Wally, First and foremost, we are very sorry for your check-in experience, especially after your long travels. We also understand that we should have gotten your room right the first time, and we apologize for our shortfalls. Rest assured, we will share your maintenance concerns with the respective team so action can be taken. Additionally, we will do better at enforcing our quiet hours moving forward, as the comfort of our guests means everything. Thank you very much for sharing your experience and giving us the opportunity to take a step in the right direction for our future guests.

Are you kidding me. Revamped lobby but they only did a patch up job on the rest.

Tripadvisor 评级 2.0/5

Urbaniz 经 TripAdvisor 认证的评论

I don't personally know what this hotel was before but it is not a new build. Sort of seems like maybe it was Holiday Inn or something prior? The entry and lobby is nice but when you get to your room ours was very disappointing if not gross. You could tell it was just a quick cosmetic touch up to what was there before. Same bathroom fixtures from maybe the 80s - 90s? I think the furniture was also from the previous hotel. The whole thing was just shabby and the hotel was not cheap when we stayed there.

Thank you for your feedback. We assure you that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of comfortable and seamless.

Sheer pleasure

Tripadvisor 评级 5.0/5

TexasClaire 经 TripAdvisor 认证的评论

After an unpleasant experience at another hotel chain's Miami airport location it was a pleasure to deal with, and stay at, this hotel. Before we left home, and while we were at the airport, the phone was always answered promptly and cordially with the info we needed. The interior is lovely, and being able to have a meal and a drink at the bar was just what we needed when we arrived late in the evening. The shuttle system, in contrast with the other hotel, went perfectly also. I can't stress enough what a relief it was to arrive at this hotel, unpack, and begin to relax immediately.

Dear Claire, It is wonderful that we could help you find time to relax during your travels and provide you with all the convenience you needed on your late arrival and before your continued travels. Thank you for the excellent rating and kind comments about our hotel. We hope to see you again should you need accommodations in the Miami area in the future.

Kudos to Pullman's amazing staff

Tripadvisor 评级 4.0/5

WesternGardener 经 TripAdvisor 认证的评论

Pleasant, two-night stay before embarking on Icon. Lovely junior suite on 15th floor, but heating system didn't work (a common issue it seems for this floor). Living room furniture quite austere and lacking in warmth (hmmm). All staff were excellent, especially at check-in/check-out. Restaurant had strange hours...open at lunch, but not for dinner. Guessing management switches it up and has the bar open when the restaurant isn't and vice versa.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your junior suite on the 15th floor and received excellent service from our staff during check-in and check-out. Your feedback about the heating system and furniture is appreciated and has been addressed with our team. We hope to welcome you back for an even more enjoyable stay in the future.

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其他网络用户评价我们的酒店

  • 798 评论 8.7/10 位置
  • 1,300 评论 5/10 房间
  • 1,156 评论 7.6/10 服务
  • 21 评论 5.8/10 上网
  • 559 评论 4.2/10 清洁度
  • 549 评论 4.9/10 舒适度
  • 404 评论 4.8/10 氛围
  • 354 评论 5.8/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。