迈阿密机场铂尔曼酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,325 评论

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迈阿密机场铂尔曼酒店 - Image 4
5800 Blue Lagoon Drive, 33126 迈阿密, 美国

描述

酒店其他优惠

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

我们的客房

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酒店位置

迈阿密机场铂尔曼酒店

5800 Blue Lagoon Drive
33126 迈阿密
美国

GPS:25.7819722, -80.291622

电话
传真 +1 305-262-9049

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Tavolo

我们的餐厅每天早上 6 点至上午 11:30 供应早餐。La Riviera 周一至周五上午 11:30 至下午 2 点供应午餐，每周 7 天下午 6 点至晚上 11 点供应晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  1,325 评论

TripAdvisor 评级  4.0/5  4,959 评论

卓越奖 2024

Good location

Tripadvisor 评级 3.0/5

PKEM Couples - 经 TripAdvisor 认证的评论

My wife and I stayed for one night, as we had a connecting flight out of Miami airport the following day. For this purpose, the hotel was fine and it was a good location close to the airport. The hotel itself is a little tired in terms of decor, but the room was well appointed for what we needed. The pool area was great and this is a real plus for this hotel. We had drinks in the bar and some bar food in the evening, although sadly, the restaurant was not open. The staff were excellent and really made us feel welcome with great service. My overall rating reflects that the hotel needs a refurb and it was disappointing that the restaurant was shut.

Thank you for taking the time to share your feedback. We're glad that our location and pool area positively impacted your stay. It's also lovely that our team provided excellent service, making you feel welcome. We appreciate your comments regarding our decor and the restaurant's hours. Insights such as yours assist us in prioritizing improvements to enhance our guest experience. It was a pleasure to host you, and we look forward to the opportunity to welcome you back for an even better experience.

Pass this Pullman by

Tripadvisor 评级 3.0/5

KD7152 Couples - 经 TripAdvisor 认证的评论

This hotel is very close to the airport- bonus. We arrived at 3 pm super quick check in. Lobby area is attractive but stair carpet a little thread bear. Room smelt damp and in need of an update. Dark and gloomy. Coffee machine didn’t work and one of the lights didn’t work. We made use of the pool and it has a great view and disability chair for access to the pool. Not enough beds around the pool and it looked like people had gone and just left their towels in situ using the few beds there was. Restaurant looked lovely, only to be told it was shut. So you eat bar food in the bar area and hope you get a seat at a high table and not just one of the coffee tables. Food was a mixed bag. Bar staff were friendly. We would not return.

Thank you for sharing your feedback about your recent stay. We're pleased to hear that our proximity to the airport and the quick check-in process met your expectations. It's also great that you enjoyed our pool area and its accessibility features. However, we acknowledge your concerns regarding aspects such as the room condition and the availability of amenities. Your comments are appreciated, and our team will look into these areas for improvement. Having you stay with us was delightful, and we hope to have another opportunity to provide a better experience in the future.

Don’t stay here. Much better options nearby.

Tripadvisor 评级 2.0/5

AndPulli 经 TripAdvisor 认证的评论

Poor, slow service. Bizarrely slumping beds that are more like hammocks. Rooms small and tired. $5 charge per package. Shuttle didn’t leave on time. Expensive breakfast. Stay elsewhere. This place is not well run and is in desperate need of an update. Devalues the Pullman brand.

Thank you for taking the time to share your experience. We are incredibly sorry to see that your stay with us was not perfect. The items you have mentioned are not up to our normal high standards and will be addressed with diligence. We hope you'll reconsider and give us another opportunity to impress you with the wonderful experience we are known for.

very odd almost surreal experience

Tripadvisor 评级 3.0/5

WallyG47 经 TripAdvisor 认证的评论

This experience was very incongruous with what one would expect from a 4star hotel. I paid for early check in since my red-eye got in at 6AM. By 2PM I still had no room, and when the manager tired of looking at me snoozing in the lobby, she got me a room instantly. The bed sagged to the floor. The shower didn't work. The phone didn't work. They upgraded me to a suite the next day. The bed sagged ALMOST to the floor. The shower and phone both worked. I hear music and partying from the lobby at all hours of the day and night. I had to call at 4AM one night to ask them to turn it down. I've NEVER encountered this from ANY hotel - not even a 2star. The elevator was broken; The ice machine was broken. The restaurant wasn't open for dinner. I have no idea if they had room service, there was no indication that there was and no one told me differently. If you're paying more than $60/night for this place, you're overpaying.

Dear Wally, First and foremost, we are very sorry for your check-in experience, especially after your long travels. We also understand that we should have gotten your room right the first time, and we apologize for our shortfalls. Rest assured, we will share your maintenance concerns with the respective team so action can be taken. Additionally, we will do better at enforcing our quiet hours moving forward, as the comfort of our guests means everything. Thank you very much for sharing your experience and giving us the opportunity to take a step in the right direction for our future guests.

Are you kidding me. Revamped lobby but they only did a patch up job on the rest.

Tripadvisor 评级 2.0/5

Urbaniz 经 TripAdvisor 认证的评论

I don't personally know what this hotel was before but it is not a new build. Sort of seems like maybe it was Holiday Inn or something prior? The entry and lobby is nice but when you get to your room ours was very disappointing if not gross. You could tell it was just a quick cosmetic touch up to what was there before. Same bathroom fixtures from maybe the 80s - 90s? I think the furniture was also from the previous hotel. The whole thing was just shabby and the hotel was not cheap when we stayed there.

Thank you for your feedback. We assure you that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of comfortable and seamless.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 821 评论 8.7/10 位置
  • 1,329 评论 5.1/10 房间
  • 1,187 评论 7.7/10 服务
  • 22 评论 6.3/10 上网
  • 569 评论 4.5/10 清洁度
  • 562 评论 4.9/10 舒适度
  • 414 评论 5/10 氛围
  • 366 评论 6.1/10 食物

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