里尔中心歌剧院美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,395 评论

里尔中心歌剧院美居酒店 - Image 1
里尔中心歌剧院美居酒店 - Image 2
里尔中心歌剧院美居酒店 - Image 3
里尔中心歌剧院美居酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 位于里尔中心的精品酒店。

  • 距火车站不到 10 分钟步程。

  • 已获得绿钥匙认证

  • "美食休闲区":提供餐饮服务,让您像在家一样舒适。

  • 酒店附近设有公共停车场(歌剧院)。

我们的客房

酒店位置

里尔中心歌剧院美居酒店

2 boulevard Carnot
59000 里尔
法国

GPS:50.638104, 3.065183

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE ROYAL

在我们拥有悠闲氛围的舒适酒吧休息放松,从各种美居精选葡萄酒中随心选择。品尝我们的鸡尾酒和美味葡萄酒,或者与朋友一起分享熟食拼盘。我们的团队将随时以亲切的微笑迎接您的来到!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,395 评论

TripAdvisor 评级  4.0/5  1,548 评论

Location is excellent.

Tripadvisor 评级 3.0/5

terbtoh 经 TripAdvisor 认证的评论

Hotel located 10 minutes by foot from Lille Train Station. Overall 8/ 10. Situation is very close to Lille city center, train station and metro. Reception service: 9/10 warm welcome and very professional service. Breakfast service: 0/10 staffs at the breakfast area is not very friendly at all, we was say hello to his/her, they never say hello back and always ignoring us. That's weird. (2 guys and 1 woman at the breakfast service area) - we were stay here for 3 days, during our stay his/her always ignoring us. When we have arrived and waiting for our room. I tried to order something to drink, he just looks at me and just walk aways. So I have to go to the reception to order the drink instead. (breakfast is classic nothing special - juice, bread, omelet, eggs etc). Room & Amenities: 7/10 Bed and room are ok but shower is was slippery when is wet. Bar: 9/10 (night service bar). She was very nice and friendly. Thank you very much. Only one negative point, there is not many choice of beverages.

Dear terbtoh, Thank you for taking the time to share your feedback about your recent stay at Hôtel Mercure Lille Centre Grand-Place. We appreciate your kind words regarding our excellent location, which is conveniently close to the city center, train station, and metro. We would like to extend our apologies for any inconveniences you experienced during breakfast service. We have taken note of your feedback regarding the lack of friendliness from some staff members and we will address this issue with our team. We strive to provide a warm and professional service at all times, and we apologize for falling short on this occasion. We are glad to hear that you had a pleasant experience at the bar and that our staff was friendly and accommodating. We appreciate your feedback regarding the beverage choices and will take it into consideration as we continue to improve our services. Regarding the shower in your room, we apologize for any inconvenience caused by its slipperiness when wet. We will assess the situation and make any necessary adjustments to ensure our guests' safety and comfort. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Excellent place

Tripadvisor 评级 5.0/5

Sharon P 经 TripAdvisor 认证的评论

Fantastic hotel with brilliant breakfast fast check in great decor fantastic view from room large bathroom good shower great hairdryer large fridge safe loads of charging points comfy bed could find no faults whatsoever bar area was warm and welcoming very close to bars and restaurants and grand place

Dear Sharon P, Thank you for taking the time to share your wonderful experience at Hôtel Mercure Lille Centre Grand-Place. We are thrilled to hear that you enjoyed your stay with us and that our hotel exceeded your expectations. It's great to know that you appreciated our delicious breakfast, efficient check-in process, beautiful decor, and the stunning views from your room. We are also pleased that you found our bathroom spacious and the shower satisfactory. Your kind compliments about the amenities in the room, such as the hairdryer, fridge, and charging points, are much appreciated. We are delighted that you had a comfortable sleep on our cozy bed. It's also wonderful to hear that you found our bar area warm and welcoming. Being in close proximity to bars, restaurants, and the Grand Place made your stay even more enjoyable. Thank you once again for your amazing review. We hope to have the pleasure of welcoming you back to Hôtel Mercure Lille Centre Grand-Place in the future. Warm regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Good hotel with excellent location in central Lille

Tripadvisor 评级 4.0/5

Karolina H 经 TripAdvisor 认证的评论

A good hotel perfectly located close to the old Lille. Great if you want to do a weekend of shopping. Walking distance to most things. We had a twin room which was a bit warm (air con less effective) and a large bathroom. Perhaps a bit too crowded with furniture but otherwise good. The pillows could have been a bit softer. The breakfast was decent but could be improved with more variety of cheeses and cold meat. I would stay here again.

Dear Karolina H, Thank you for choosing to stay at Hôtel Mercure Lille Centre Grand-Place and for taking the time to leave us a review. We appreciate your positive feedback regarding our excellent central location in Lille, which makes it convenient for exploring the city and enjoying a weekend of shopping. We have taken note of your comments about the twin room being a bit warm and the air conditioning being less effective. We apologize for any discomfort caused. We will certainly review this matter to ensure that our guests have a comfortable stay. Your feedback regarding the furniture in the room has been duly noted, and we will take it into account for future improvements. We understand your preference for softer pillows, and we appreciate your suggestion for more variety of cheeses and cold meats at breakfast. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Convenient and cozy little hotel

Tripadvisor 评级 5.0/5

strelowb Friends getaway - 经 TripAdvisor 认证的评论

I came with friends and enjoyed this little hotel. Very convenient, located in the center of the old city. The bedroom was a little small but very cozy. I love the breakfast bufffet and the little bar. Staff were friendly, nothing to complain about!

Dear Strelow B, thank you for choosing Hôtel Mercure Lille Centre Grand-Place for your stay. We are delighted to hear that you enjoyed our convenient location in the center of the old city and found our hotel cozy. We appreciate your kind words about our breakfast buffet and the little bar. Our friendly staff will be pleased to know that they contributed to your positive experience. We hope to welcome you back soon. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place.

Great location and tolerable hotel

Tripadvisor 评级 3.0/5

MissApples 经 TripAdvisor 认证的评论

This Mercure in Lille is in a fantastic position and easily walkable to tonnes of sights in Lille, this is a real selling point for the hotel. However, the rooms are small and during hot weather, the airconditioning struggles to work. The bathroom is also tiny (this is very common on France), however made more inconvenient by the layout which makes it difficult for two people in or around the room, or past the bed when the bathroom door is open. Some design choices here that were not actually tested for usability with two people in a double room. Great location is a win, but be prepared to compromise on the room.

Dear Guest, We are delighted that you appreciated our location which made it easier for you to travel during your stay with us. Our building does indeed constrain us on the size of certain rooms, but that's also what makes it so charming! Don't hesitate, during your next stay, to discover our Privilege rooms which offer you more space and a lot of little touches, just for you! Yours sincerely, Delphine Wattellier - General Manager Mercure Lille Centre Grand Place

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 509 评论 9.5/10 位置
  • 739 评论 5.9/10 房间
  • 679 评论 9/10 服务
  • 5 评论 9.3/10 上网
  • 406 评论 5.1/10 舒适度
  • 340 评论 7.2/10 早餐
  • 181 评论 7/10 清洁度
  • 84 评论 4.5/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 里尔 的所有酒店