慕尼黑纽佩拉赫南部美居酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 898 评论

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慕尼黑纽佩拉赫南部美居酒店 - Image 1
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Rudolf-Vogel-Bogen 3, 81739 慕尼黑, 德国

描述

酒店其他优惠

  • 获得安心悦界认证的酒店

  • 253 间最新翻修的客房

  • 前往市区的交通非常便利，距离地铁站和城市轻轨站仅 200 米。

  • 配备免费无线网络

  • 方便在地下停车场停车

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酒店位置

慕尼黑纽佩拉赫南部美居酒店

Rudolf-Vogel-Bogen 3
81739 慕尼黑
德国

GPS:48.092203, 11.644361

电话
传真 +49 89 63800800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

VALENTIN

请注意，本酒店目前仅供应早餐。我们的餐厅目前暂停营业。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  898 评论

TripAdvisor 评级  3.5/5  1,125 评论

Good night sleep and delicious breakfast

Tripadvisor 评级 5.0/5

spamym 商务住宿 - 经 TripAdvisor 认证的评论

Clean and well maintained hotel very close to metro station. Plenty of restaurants around, great breakfast at the hotel. Many, varied options. Great selection of teas and good coffee. Comfortable bed and modern bathroom. Room was clean and spacious enough. It was cosy warm despite not having individual temperature setting. Great hotel for business travel.

Enjoyed it!

Tripadvisor 评级 5.0/5

GirlMeetsWorld88 经 TripAdvisor 认证的评论

I really don't understand why this hotel has such a bad rap. I thought it was a lot more upmarket than the other places I had stayed. The staff were very helpful when I needed help finding a pharmacy and the rooms were spacious and had a fridge. I can't fault it and would stay again

Dear Guest, Thank you for this great review. We are delighted to hear that our team's assistance made a significant impact on your stay, particularly when you were in need of finding a pharmacy. It's also pleasing to note that the spaciousness of our rooms and the amenities provided, such as the convenient fridge, met your expectations. Should you decide to visit us again, we hope to continue providing you with the high standard of service and accommodation that you experienced during your last stay. We look forward to welcoming you back soon. Kind regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

Schlimm

Tripadvisor 评级 1.0/5

marta m 经 TripAdvisor 认证的评论

The hotel is generally a bit run down. the rooms are not heated properly. In my room there was only a very small electric radiator...about twenty centimeters long. Not enough for one room. The worst thing is that there are notices attached everywhere in the hotel with warnings about legionella infections in the warm water.

Dear Martamb, Thank you for taking the time to share your feedback, We're truly sorry to hear that your experience did not meet your expectations. It's unfortunate that the temperature in your room was uncomfortable; we do provide additional heaters and fans upon request to ensure our guests' comfort. Regarding your concerns about the water quality, we take health and safety standards very seriously and consistently work to comply with all regulations to ensure the well-being of our guests. We hope to see you in the future. Kind regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

Over charging

Tripadvisor 评级 2.0/5

Dylan R 经 TripAdvisor 认证的评论

Everything was perfect when we arrived and during our stay up until the last day when we left. We were first told we had to pay €20 per night for the extra person that we had already paid for. Then when I proved that it was €10 per night and that was what I had been informed of over email, the lady at reception changed her mind and decided €10 was enough. Then she made me pay an extra €25 per day (this totalling up to an extra €75) for breakfast even though when we arrived the lady had told us only €25 for the whole stay. Be careful if coming here they will try and take all the money off you they can.

Dear Dylan, Thank you for taking the time to review your stay. We are glad to hear that your arrival and stay were initially perfect, as we strive to offer our guests an enjoyable experience from the moment they step into our hotel. Our team prides itself on the recent renovations and the largest fitness area among our competitors, and we are pleased these features contributed positively to your stay. We regret to hear about the confusion regarding the charges at the end of your stay. Our policy is to ensure all fees are communicated clearly and accurately, and we apologize for any misunderstanding that occurred in this instance. Please be assured that we aim to provide transparent and fair pricing, including for additional services such as the pet-friendly option and our extensive breakfast offerings for adults and children alike. Rest assured, we value honesty and integrity in our dealings with all our guests, and our staff is trained to uphold these values at all times. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

Everything is terribile!

Tripadvisor 评级 1.0/5

libellular2020 经 TripAdvisor 认证的评论

I stayed 4 nights in tgis hotel. It is worse about the cleaning service, breakfast and reception staff. Nobody can help you, the cleaning service do not clean the room. The reception staff do not check in the rooms and two members of the group found the rooms they assist them, busy, already occupied. Yesterday I did not found the gilet in my luggage, the cleaning service make it fall under the waldrope, I found it full of duster. Breakfast is not good, just bread available, never croissants or other kind of cakes. I do non advice this hotel!

Dear Guest, Thank you for taking the time to provide this feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. While our daily housekeeping is a standard we pride ourselves on, we regret if this was not reflected during your visit. We are concerned to hear about your breakfast experience, as our buffet typically offers a variety of options, including breads, and we apologize if our selection on those days was not up to our usual standard. Regarding the room allocation issue, this is certainly not indicative of our usual practices and we sincerely apologize for any inconvenience this may have caused. We appreciate you bringing these matters to our attention. We hope you will return for an improved experience in the future. Kind regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

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其他网络用户评价我们的酒店

  • 480 评论 8.4/10 位置
  • 1,108 评论 5.9/10 房间
  • 684 评论 6.1/10 服务
  • 69 评论 3.4/10 上网
  • 612 评论 4.7/10 舒适度
  • 471 评论 7.1/10 早餐
  • 442 评论 6.3/10 清洁度
  • 238 评论 4.3/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。