若茵维莱王子美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,221 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 8 岁以下儿童可免费与父母同住

  • 活动大厅适合举办 300 人的婚庆和毕业典礼

  • 位于若茵维莱的酒店,设有泳池、桑拿房和按摩房

  • 驱车 7 分钟即可抵达 Centreventos

  • 酒店位于若茵维莱,靠近 BR 101 高速公路

我们的客房

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酒店位置

若茵维莱王子美居酒店

Rua Otto Boehm 525, Centro, JOINVILLE - SC
89201700 若茵维莱
巴西

GPS:-26.30254, -48.8556

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

PRINZ RESTAURANTE, BAR E LOUNGE

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,221 评论

TripAdvisor 评级  4.0/5  605 评论

Best hotel in Joinville, best staff!

Tripadvisor 评级 5.0/5

Daniella A 经 TripAdvisor 认证的评论

I have stayed at the Mercure in Joinville every month, in the last two yeas, for business and it is aways a great experience. Although the hotel is a bit old and it is currently under renovation, the service is really good and makes it the best hotel in town. One episode that made me write this review has happened recently. I have lost my phone inside to the hotel, between breakfast and check out... and when I realised I was without the phone I became extremely worried believing that someone has taken it. With this situation at hand, the staff was fantastic. Enzo and Daniel at the front desk, helped me to calm down, get my computer, log in to apple find and finally find the phone at the parking lot They were mote than professional, they were kind and helpful. Therefore, I confidently recommend anyone who is going to Joinville to stay at the Mercure.

Never staying again

Tripadvisor 评级 1.0/5

Du_Chammas 商务住宿 - 经 TripAdvisor 认证的评论

Very bad room. Awful illuminated. Small and hard beds. No light on the shower space. The TV in the middle of the way, improvised on a small table. Uncomfortable work place. Old equipment. No power outlet in the bedroom near the beds. Very slow internet.

Dear Mr. Chammas, Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Crema Gerente Geral | General Manager

Smelly, unequipped, old, ill-maintained

Tripadvisor 评级 2.0/5

gustavoz677 商务住宿 - 经 TripAdvisor 认证的评论

Title says it all, not good; was scared of catching something, smelly hotel, in dear need of maintenance. There was no iron or iron table in the room, bathroom didn’t look well maintained. I believe you can find better places to stay in Joinville.

Olá Sr. Gustavo, Agradecemos sua participação e seu tempo despendido em nos avaliar. Sentimos muito não ter atendido suas expectativas. Esperamos poder atendê-lo em outro momento. Cordialmente, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Nice bed, good sleep. No more highlights!

Tripadvisor 评级 3.0/5

Renato K 家庭住宿 - 经 TripAdvisor 认证的评论

Accor hotels offer good beds. Stayed 2 nights at Mercure Prinz, located in Joinvile, Brasil. Nice and quiet location. Service is good, as well restaurant. Room ar conditioning, sub-dimensioned and poorly positioned, forcing you to fix the directional fin to avoid the cold air flow directly towards you. Black-out curtains didn't close fully, preventing the room from going dark. Living termites found in bathroom indicating that a wooden furniture may be compromised by them. Breakfast too too expensive - almost US$12/person/day, considering that my wife's and my stay costed me US$55 , wo breakfast. Mineral water expensive as well - US$1,25 per 200ml bottle. One elevator (from a set of 2) out of order for one night. Annoying! It's a worn-out hotel building that requires a renovation.

Hello Mr. Renato, Thanks again for your participation and comments. As we talked about in our recent email exchange, our coffee costs $ 35, about $ 8.00. We have a renovation project in the apartments, and look forward to welcoming you again. Sincerely, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Poor staff very old facilities

Tripadvisor 评级 2.0/5

Daniel H Couples - 经 TripAdvisor 认证的评论

Unprepared staff. Very old and smelly rooms. Charger me for a bucket of Ice. The location of very good but it is as if the hotel stayed freezed on the 90’s. Sincerely it does not fita into Mercure standards.

Hello Mr. Daniel, We are sorry we have not met your hosting expectations. We hope to have a new opportunity to serve you. Sincerely, Manoel Duprat General Manager Mercure Joinville Prinz

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其他网络用户评价我们的酒店

  • 160 评论 9.2/10 位置
  • 364 评论 6.7/10 房间
  • 371 评论 8.9/10 服务
  • 11 评论 3.7/10 上网
  • 203 评论 7.6/10 早餐
  • 146 评论 2.7/10 氛围
  • 123 评论 7.8/10 清洁度

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