科隆西部美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,735 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 四星级酒店,设有舒适的阳光露台

  • 科隆美居酒店,设有游泳池

  • 会议区适合举办商务活动、会议和宴会

  • 地理位置优越,靠近市中心和周边地区

  • 酒店设有 46 间家庭房,最多可入住 4 人

我们的客房

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酒店位置

科隆西部美居酒店

Horbeller Str.1
50858 科隆
德国

GPS:50.919353, 6.85602

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

COLOURS Bar- Restaurant - Garden

欢迎在我们的 Colours 餐厅享用国际和当地美食,再搭配一杯美居葡萄收获时期酿制的葡萄酒。夏季,客人可以在露台上用餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,735 评论

TripAdvisor 评级  3.5/5  892 评论

Not good for work, very noisy.

Tripadvisor 评级 1.0/5

Mat P 商务住宿 - 经 TripAdvisor 认证的评论

Staying on Wednesday night for work. People partying outside all night making noise in the smoking area, even still now at 3am. Tried to ask for a room on the other side of the building but they were fully booked. Reception apologised but sadly couldn't help me. I have had better sleep at a £40 travel lodge 😆

Dear Mat, I apologize for the inconvenience you’ve experienced during your stay. It’s frustrating when noise disrupts your rest, especially when you’re traveling for work. While I can’t change the situation, I appreciate your patience and understanding. Thank you for the review and your honest opinion. maybe you give us another chance in the future and we can reserve you a room on the requested side. Kind regards your Mercure Köln West Team

Perfect place, although a bit out of the way.

Tripadvisor 评级 5.0/5

Ricky M 经 TripAdvisor 认证的评论

Nice Clean & Brightly Lit Hotel. Staff beyond Helpful, let us check in early, lent electrical adaptors,etc. Spacious family room even with spare bed opened out, this is rarely the case! Very clean rooms, only minor issue, I struggled with the shower as the bath side was quite high and my mobility is not great. This would not affect most people. Nice swimming Pool. Not tried the restraunt yet.

Thank you for your kind review. We’re delighted to hear that you found our hotel clean, bright, and spacious and that our staff was able to assist you with early check-in and other needs. We appreciate your feedback about the shower and will look into possible solutions for guests with mobility issues. We’re glad you enjoyed our swimming pool and hope you’ll have the opportunity to try our restaurant during your next stay. Your satisfaction is our priority, and we look forward to welcoming you back soon.

Pleasant stays

Tripadvisor 评级 5.0/5

Jagdev S 经 TripAdvisor 认证的评论

Aptly located, clean rooms, good food. Loyalty programme that rewards your stays. Staff like Cecil H at reception is friendly and make efforts to welcome you (pic attached). Definitely recommended. 🙂

Hi Jagdev, thank you so much for the great feedback. I will make sure to forward your warm words to the team and Celil in particular. See you soon

what a great room

Tripadvisor 评级 5.0/5

ivo b 经 TripAdvisor 认证的评论

what a great room too bad no stocked fridge again wonderful sleep spacious parking spaces and close to the highway soon I will be staying again. nice hotel. pity no upgrade I actually expected as a loyal club member

Thank you so much for your great review. I am glad you enjoyed your stay in our hotel. You are welcome to contact me directly via h0705-fo@accor.com prior to your next stay. I will do my best to upgrade your room. See you next time Kindest regards Holger Hinnemann Rooms Division Manager

Excellent Business Hotel

Tripadvisor 评级 5.0/5

jimmyo995 商务住宿 - 经 TripAdvisor 认证的评论

This is the best hotel in this area, Mercure Koln West has down a good job as the front desk is very friendly when u check in. They speak good English and very attentive. The Business package includes mini bar , fast internet and breakfast is perfect for business traveller. The breakfast is good for Europe standards, they have all the basic breakfast food that we normally take. The breakfast area is also very comfortable and they have big terrace outside which is very good for summer time.I would definitely stay again.

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其他网络用户评价我们的酒店

  • 565 评论 7.8/10 位置
  • 1,163 评论 6.4/10 房间
  • 1,078 评论 9/10 服务
  • 24 评论 7.7/10 上网
  • 773 评论 9.2/10 早餐
  • 588 评论 7.6/10 清洁度
  • 562 评论 4.6/10 舒适度
  • 348 评论 6.9/10 食物

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