达喀尔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 485 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店地处达喀尔商业区中心

  • 位置优越,位于市中心,毗邻中央银行

  • 室外温水游泳池和宁静的花园

  • 部分客房可欣赏海景和格雷岛美景

  • 安全的专用停车场和免费无线网络

我们的客房

酒店位置

达喀尔诺富特酒店

Avenue Abdoulaye Fadiga, BP 2073
18524 达喀尔
塞内加尔

GPS:14.668828, -17.426773

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

La Calebasse

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  485 评论

TripAdvisor 评级  4.0/5  955 评论

卓越奖 2023

Better than expected

Tripadvisor 评级 4.0/5

Luv2TravelFarNWide 经 TripAdvisor 认证的评论

Nice rooms, with small fridge, safe, bottled water, but minimal toiletries. Shampoo, conditioner, shower gel, but the lotion bottle was empty. Nice buffet at breakfast and dinner, but they don't necessarily open at the appointed time, so don't count on an early breakfast. The indoor bar isn't staffed consistently with experienced staff. Makes it a "hit or miss" situation. There's also a pool bar, but didn't go to that one. Overlooks the ocean, and is within walking distance of a major supermarket, as well as other hotels and restaurants along the shore line. You have to exit the hotel thru a back gate to get there, but easy to do and to get back in.

Dear Luv2TravelFarNWide, Thank you for taking the time to share your experience at Novotel Dakar. We are pleased that your stay with us was better than expected and that you enjoyed our room amenities such as the small fridge, safe and bottled water, as well as the breakfast and dinner buffet. At Novotel Dakar, we strive to provide a memorable experience for all of our guests and are constantly looking for ways to improve our services. We apologize for any inconvenience regarding the minimal toiletries or inconsistent bar staff. We value all feedback, and thank you again for taking the time to share yours. Sincerely, Aby Myriam POUYE

Great breakfast buffet, outdated rooms

Tripadvisor 评级 3.0/5

Wine Travel G 经 TripAdvisor 认证的评论

I stayed at Novotel for five nights in October. The lobby gives the impression of a classy hotel, but the rooms are in serious need of updating. It looks like the bathrooms have been renovated, which is great, but the rooms themselves are small and worn out. The in-room dining menu was extremely limited in vegetarian options. Laundry service and the breakfast buffet were great. All of the male staff at the front desk were friendly and helpful, the female staff - not so much. There is an ATM in the hotel by the front desk, which was convenient. Overall good but wouldn't stay again.

Dear JasmineD, Thank you for your review and valuable feedback. We are glad that you enjoyed the breakfast buffet and the helpful staff at the front desk. We regret that you found the rooms outdated and with limited vegetarian options in the in-room dining menu. At Novotel Dakar, we strive to offer our guests a comfortable stay with modern amenities, exemplary service, and exceptional dining experience. We take all feedback seriously and use it to continuously improve our services. We hope to have the chance to welcome you back so that we can demonstrate this commitment to excellence. Warm regards Aby Myriam POUYE

Disappointing stay - humidity in rooms, felt outdated

Tripadvisor 评级 3.0/5

Meraj C 经 TripAdvisor 认证的评论

I picked Novotel because I thought Ibis was going to feel cramped and outdated... turns out that's what Novotel delivered Old TV, no USB plugs, humidity-filled rooms, horrible DJ playing "music" during one of the nights It gets the 3 stars because staff were kind, no hassle in arranging airport transfers, and nice live music during one of the nights. Time to renovate Novotel...

Bonjour Meraj C'est avec une attention particulière que nous avons pris connaissance de votre commentaire suite à votre expérience au novotel Dakar. Les points soulignés seront traités avec précaution. Nous vous présentons nos sincères excuses pour votre expérience au novotel Dakar. Nous vous remercions pour votre appréciation de notre personnel et n'hésiterons pas à leur transmettre le message. A bientôt pour une nouvelle expérience. Cordialement Aby Myriam POUYE Service qualité

The hotel is completely DISHONEST

Tripadvisor 评级 1.0/5

scapa a 经 TripAdvisor 认证的评论

Upon check in the hotel charged 100 EUR as a deposit against expenses, promising to refund it upon check out. I did not incur any expense, in addition to the room, which was charged separately. At check-out, I was told that the charge was refunded but it was not. A few days later I noticed that the charge was not refunded. After nearly 2 months, despite countless emails, the hotel has NOT refunded the charge, despite admitting that it should be refunded. The only word that I can find for such behavior is fraud. Novotel Dakar seriously damages the brand name of Novotel and Accor.

Dear Scapa Thank you for taking the time to share your experience with us. We apologize for the late responses. I am sorry that your experience did not meet your expectations; please allow me to offer you my sincerest apologies. Your refund request is currently being processed by the bank. Please be assured that we are taking the appropriate steps to resolve the problem and prevent any recurrence. We thank you for sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future.

Great Staff

Tripadvisor 评级 4.0/5

MostafaaAttiaaa 商务住宿 - 经 TripAdvisor 认证的评论

Thanks to the staff for making it such a comfortable stay at the hotel. Special thanks for Jean Baptiste Sall, Mireille Coly, Emile Hayibor and Aminata Jembele for their always help and make my stay special.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 99 评论 9/10 位置
  • 198 评论 5.3/10 房间
  • 679 评论 9.1/10 服务
  • 15 评论 8.5/10 上网
  • 305 评论 8.6/10 食物
  • 86 评论 7.5/10 早餐
  • 73 评论 6.9/10 清洁度
  • 44 评论 2.1/10 性价比

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