考文垂 M6/J3 诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 741 评论

考文垂 M6/J3 诺富特酒店 - Image 1
考文垂 M6/J3 诺富特酒店 - Image 2
考文垂 M6/J3 诺富特酒店 - Image 3
考文垂 M6/J3 诺富特酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 整个酒店都提供免费快速无线网络

  • 休闲餐厅、新鲜灵活的餐饮

  • 时尚的大堂酒吧,上午11 点营业至深夜

  • 8 个可灵活调整的场所,可承办各种活动

  • 毗邻 M6 公路,靠近市中心和理光运动场 (Ricoh Arena)

我们的客房

酒店位置

考文垂 M6/J3 诺富特酒店

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL 考文垂
英国

GPS:52.458137, -1.48902

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  741 评论

TripAdvisor 评级  3.5/5  775 评论

Good overnight stay

Tripadvisor 评级 5.0/5

Mike B 经 TripAdvisor 认证的评论

Very friendly and efficient staff.very comfortable bed, good sized room with plenty of toiletries and hot drinks. Conveniently located for motorway football stadium and arena. Good bar service in the evening and very friendly staff. Good breakfast

Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our staff provided you with friendly and efficient service. It's great to know that you found the bed comfortable, the room well-equipped, and the location convenient for your needs. We're delighted that you also enjoyed our bar service in the evening and had a pleasant breakfast experience. Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future.

Great place

Tripadvisor 评级 5.0/5

Andy P 经 TripAdvisor 认证的评论

Place in the middle to meet family from London. We have come from Newcastle. Great service, rooms and food. Well done to the team. Manager on Friday went above and beyond. No negative issues on our trip. Will revisit.

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our hotel served as a perfect meeting place for your family, especially considering the distance traveled from Newcastle and London. It's truly gratifying to know that you found our service, rooms, and food to be of high quality. I'll be sure to pass along your compliments to the entire team, and especially to the manager who went above and beyond on Friday. Recognition like yours motivates us to continue providing exceptional service to all our guests. We are delighted that your trip was free of any negative issues, and we look forward to welcoming you back for another visit. If there's anything specific you would like for your next stay, or if you have any suggestions to make your experience even more enjoyable, please feel free to let us know. Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you and your family again.

Really nice hotel, will definitely use again

Tripadvisor 评级 4.0/5

Mary H 经 TripAdvisor 认证的评论

Nice clean room, bed very comfy, had a great sleep. Wanted to take the shower home with me 😂 had a really nice breakfast although the beans were cold on one of the days. All staff were lovely and very helpful.

Thank you for your positive feedback! We're delighted you enjoyed your stay, found the room clean and comfy, and had a great night's sleep. Your humor about the shower made us smile! Apologies for the cold beans one day— we'll ensure it doesn't happen again. We appreciate your kind words about our helpful staff. Looking forward to hosting you again. If you have any preferences or suggestions for your next visit, feel free to let us know.

The worst experience

Tripadvisor 评级 1.0/5

manolad2019 商务住宿 - 经 TripAdvisor 认证的评论

The worst hotel I have never seen in my life. Rooms tha are old style and with no so nice smell. I took 3 days to have another room. The restaurant can close ( of the 10 platea in the manu, 8 of them are not available when you try to order them). In addition to that , to order you have to call the staff at least 10 times . No service in the room, bar or water in bottle (it’a the minimun for a hotel 4 stars). When you ask it to rhe reception one girl say “yes of course, when you come back you’ll find here the bottle” but… when you arrive 2 new guys , smiling say to you (like if I’ crazy): “you have to ask it to the reastaurant” … maybe itms not so clear but we pay lots of money (completely unjustified) to a service that doesn’t exist ! Staff to be changed and more KPI service level to the customers is needed. I don’t recommend at al it.

We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is crucial in helping us improve our services, and we appreciate your candor. The issues you mentioned regarding the room, restaurant, and service are not up to our usual standards, and we apologize for any inconvenience they caused. We will investigate each of these concerns and work diligently to make necessary improvements. Your comments about our staff and service level will be taken seriously, and we'll implement measures to ensure a more positive guest experience in the future. We understand your frustration, and we're committed to doing better. We hope you might consider giving us another chance in the future to provide you with a more pleasant stay.

Very poor

客户意见评级 0.5/5

匿名 情侣住宿 - 所有已确认评论

房間跟相片不一樣,在apps的軟件上選擇了廷遲退房到5時,但在12時分別有5名不同人士上房請我退房,令我不能好好休息。

尊敬的 Ka Cheong L.: 十分感谢您花时间告诉我们有关您在 Novotel Coventry M6 J3 的体验。很遗憾我们未能达到您的期望,请允许我向您表达我最诚挚的歉意。 此问题纯属正常实践的一个例外。请放心,我们正采取适当的措施来解决所存在的问题。我们将全力以赴,预防将来再次发生。 对于给您的下榻造成的不便,请接受我们以金额为 ____ 的信誉退款形式作出全额赔偿,这笔退款将在15天内拨至您的帐户。 在此,我想重申我们对高品质标准的承诺,我个人非常希望确认您在下一次的下榻期间能体验到这份承诺。 我们期待再一次在 Novotel 恭迎您的到来。在您下一次光临期间请随时与我联系。 谨启

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 373 评论 8.4/10 位置
  • 958 评论 6.9/10 房间
  • 813 评论 8.3/10 服务
  • 6 评论 5.6/10 上网
  • 480 评论 5/10 清洁度
  • 325 评论 7.8/10 早餐
  • 276 评论 5.5/10 食物
  • 209 评论 5.6/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 考文垂 的所有酒店