亚琛欧罗巴广场美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,217 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 室外游泳池和花园欢迎您前来放松休息

  • 地点宁静而便利,绿意环绕

  • 共有 170 个停车位

  • 会议和活动场地,最多可容纳 350 人

  • 供您放松休憩的露台和室外游泳池

我们的客房

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酒店位置

亚琛欧罗巴广场美居酒店

Joseph-von-Goerres-Strasse 21
52068 亚琛
德国

GPS:50.781249, 6.107808

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

早餐

从早上 6 点开始,便有丰富的自助早餐等着您,供应各种美味的当地菜肴。如果天气晴好,您还可以在露台上用餐。如客人要求,我们也可以将早餐送至客房内供您享用,且不额外收取费用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,217 评论

TripAdvisor 评级  4.0/5  651 评论

Poor hotel for coach group

Tripadvisor 评级 1.0/5

K4277QSkimf Couples - 经 TripAdvisor 认证的评论

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

A very nice Mercure hotel on the outskirts of Aachen.

Tripadvisor 评级 5.0/5

Nickwaddick 经 TripAdvisor 认证的评论

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

Friendly Hotel

Tripadvisor 评级 4.0/5

joselohm52 Couples - 经 TripAdvisor 认证的评论

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.

Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,

Perfect stop over Hotel with amazing food.

Tripadvisor 评级 5.0/5

deborahjoyg 家庭住宿 - 经 TripAdvisor 认证的评论

Excellent hotel for overnights and longer. Bedrooms new, clean and compact, perfect for a no frills great nights sleep. The breakfasts and a la carte are much more than we expected. The staff go out of their way to make you feel special and well looked after. I must pick out M. Fileti who looks after the bar and restaurant and their chef who does the most amazing beef a la mode for us, my husband ate it two nights running! We will be returning.

Dear deborahjoyg, thank you for your great feedback. I will tell my team about this and we hope to welcome you back soon in our house. Kind regards, Hampton by Hilton Aachen Tivoli.

Danke Mercure Europlatz

Tripadvisor 评级 5.0/5

scottishlassieTroon 家庭住宿 - 经 TripAdvisor 认证的评论

I stayed here, with my brothers, for 4 nights/5 days to meet up with 2 other brothers and family/friends. We had an excellent stay, made even better by the service of Nina and Marcus who were very, very helpful, friendly and NOTHING was ever a bother, especially Nina. They are an absolute assett to this hotel and I hope the hotel recognise this. Everything else within the hotel, including staff, accomodation and facilities were great. Nice (small) pool outside, within walking distance of the town centre (20 mins approx) Danke Mercure Europlatz

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其他网络用户评价我们的酒店

  • 525 评论 8.2/10 位置
  • 883 评论 7.5/10 房间
  • 780 评论 8.7/10 服务
  • 10 评论 8.5/10 上网
  • 603 评论 8.8/10 早餐
  • 442 评论 6.2/10 舒适度
  • 398 评论 8.2/10 清洁度
  • 370 评论 5.6/10 食物

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