马赛奥巴涅门诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.5/5 537 评论

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描述

酒店其他优惠

  • 便于前往 La Valentine、欧巴涅和 Gémenos - A50 高速公路 5 号出口

  • 安全的大型免费室外停车场

  • 9 间设施齐全的会议室,可容纳 2 到 180 人

  • 餐厅、酒吧和共用办公区每周开放 7 天

  • 已获得 GREEN KEY 2023 认证

我们的客房

酒店位置

马赛奥巴涅门诺富特酒店

184 Avenue de St Menet
13011 马塞
法国

GPS:43.287101, 5.510384

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVOTEL CAFE

我们将随时满足您的任何用餐要求。请尽情享用可口、健康、营养均衡的美食。您可以到餐厅、酒吧、露台或者在您的客房内休息放松...

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.5/5  537 评论

TripAdvisor 评级  3.5/5  671 评论

Very average and not the Novotel experience you would expect!

Tripadvisor 评级 2.0/5

lwa3 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.

HOTEL NOVOTEL MARSEILLE EAST - LA VALENTINE

Tripadvisor 评级 1.0/5

tur562 Couples - 经 TripAdvisor 认证的评论

We spent 2 nights August 29 and 30). I have been a Gold Accord member for over 20 years and this is the first time I have faced such a situation. I find it unacceptable not to warn your customers when booking that certain categories of customers are allowed to bathe fully clothed, whether they are men or women. While your hotel is ALLSAFE labeled, how can you ensure that the water is clean, how can you make sure that clothes have not been worn for hours or even days. As much as it shocks me less in the sea, but that is not acceptable in a swimming pool. We were therefore unable to take advantage of your facilities even though we had chosen your hotel for its swimming pool. Was this decision made on your own or is it a group decision?

Old

Tripadvisor 评级 4.0/5

Serge R Friends getaway - 经 TripAdvisor 认证的评论

I like to come back to the Novotel. The building bring back in time is so old. Can you do better TV channels no English? American yes but not English. The Staff are helpful and friendly. Do we will come back? Yes

Good evening Thank you very much for your comment, which we take into account. we will try to improve our chain bouquet, in order to satisfy a lot of English customers Hope to see you again very soon Best regards Manuel PADILLA Duty Manager

Nice enough hotel

Tripadvisor 评级 3.0/5

Kenny B Couples - 经 TripAdvisor 认证的评论

This hotel was booked a little late because of problems with our holiday - however - the service and experience despite this was excellent! The room was nice enough but overall the hotel felt a little dated and in need of modernization, especially the bathroom! The restaurant was of good quality and convenient. This hotel is not near to the center of Marseilles!

Dear Kenny B Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manuel PADILLA Duty Manager

Mr Khan

Tripadvisor 评级 4.0/5

Ikhan0 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel was located close to the motorway. it was nice and clean. The swimming pool was being refurbished so it was close. The hotel is about 15 minutes from main town centre. We did not enjoy Marseilles as a city. Its ok for a stop over but otherwise please avoid it. The hotels was fine and we enjoyed staying in the hotel. The kids got Easter eggs and some toys. Welcome drink were fine.

Good afternoon Mr Khan We very much appreciate your comments regarding your stay at the Novotel Marseille Est. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Manuel PADILLA Front office manager

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其他网络用户评价我们的酒店

  • 103 评论 8.4/10 位置
  • 386 评论 3.6/10 房间
  • 447 评论 9/10 服务
  • 11 评论 0/10 上网
  • 197 评论 2.1/10 氛围
  • 172 评论 3.4/10 清洁度
  • 164 评论 5/10 舒适度
  • 140 评论 7.5/10 早餐

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