蒙马特尔圣心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,023 评论

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蒙马特尔圣心美居酒店 - Image 1
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科兰古街 3 号, 75018 巴黎, 法国

描述

酒店其他优惠

  • 室外公共停车场和简单的餐饮服务

  • 我们的尊享房可俯瞰巴黎纪念碑和屋顶美景

  • 靠近圣心大教堂，交通方便：200 米（220 码）范围内有 2 条地铁线

  • Wojo 共享办公区和 24 小时开放的健身中心。

  • 露台、法式滚球和花园，可让您欣赏到巴黎迷人的屋顶风光。

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酒店位置

蒙马特尔圣心美居酒店

科兰古街 3 号
75018 巴黎
法国

GPS:48.885048, 2.329923

电话
传真 +33 1 44 69 70 71

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LE SPEAKART BAR

探索巴黎的 Speak'Art 酒吧，在蒙马特中心的这个室外场所放松身心。在两旁绿树成荫的露台上，享用鸡尾酒和早午餐。提供简单的单点菜肴。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  2,023 评论

TripAdvisor 评级  4.0/5  3,347 评论

Three star Hotel

Tripadvisor 评级 2.0/5

melissamM763PQ 经 TripAdvisor 认证的评论

The hotel class should be rated 3 stars. This hotel is not a 4 star hotel. While the area has a lot of restaurants and shopping and close to landmarks like Moulin Rouge. Please be aware there’s homeless in tents outside as well. The staff at the hotel are nice at check in. However if you need something you will never receive it. The room is very dark because the windows are not large plus the color choices doesn’t brighten the room. The toilet is too far from the shower. The shower leaves a lot of water on the floor. Not sure how the half glass is supposed to prevent that. The carpet is dated. As far as breakfast the choices were limited. The eggs did not look appetizing.

Disappointing Experience for Tourist Money

Tripadvisor 评级 1.0/5

Kami H 经 TripAdvisor 认证的评论

We recently visited for a 4-day trip and purchased tickets through Prestiga. I wouldn't recommend it to anyone. Prestiga takes their cut the same day you purchase a number of nights at the hotel, and when you visit the hotel, they charge you at the reception. I bought my ticket on January 31, 2024, with a city tax of 2.5. However, on the first day, they charged me 8.5. When I asked for an explanation, they said the rates changed in 2024 and I had purchased the tickets the previous year. Even though I showed proof of purchasing the tickets on January 31st, Mehdi, their receptionist, said, "Unfortunately, we can't do anything." I ended up paying an extra 70 Euros for two people for 3 nights, which left me very dissatisfied. During our stay, the room was uncomfortably cold. I repeatedly asked the reception three times for assistance, and each time they assured me that they would send their technician. It wasn't until the second day that their technician arrived and fixed the ventilation. Unfortunately, by then, my child had fallen ill from the first day, feeling miserable and down for the entire trip. This added to the disappointment of our experience.

Nightmare support experience

Tripadvisor 评级 1.0/5

307erikj 经 TripAdvisor 认证的评论

Absolute lack of empathy mixed with comical incompetence. Avoid this place! We stayed here a few nights in April and left a very important medical device in the room by accident. We have tried contacting them an hour after checkout to see if we can pick it up / have them send it. After a day of not picking up, when they finally answer: they confirmed that they have our item and told us to send an email about it with pre-authorization so that they can ship it. This sounded like the end of the story, but unfortunately it still isn't. Since then we've spent more than half a month begging them to send the item or respond to the email, but they're ignoring both the emails and the phone calls. The few times we actually do get through to them (this requires constant call attempts for several hours) they either mention that "oh yes we will look at the emails" then hang up without helping, or don't even bother with that and say "please wait a minute" then hang up on us after being on hold for 10 minutes. Now it got to the point that they just hang up on us after the first word. These people are scammers. We also stressed that this is an important medical device but it doesn't seem to matter. You can expect a lot better customer service from most 2 star hotels than this place, avoid supporting them.

Great hotel in an excellent location

Tripadvisor 评级 4.0/5

Shaun M 经 TripAdvisor 认证的评论

If you plan to do tourist activities around Paris this is a superb hotel - the location is 2 minute walk from the nearest Metro and you can also easily walk to a lot of points of interest. Staff were very friendly and helpful throughout our stay. Room was nice with a great view of Sacré Coeur. The toilet being in a different room to the wash basin seemed strange to me as a British tourist and the shower didn’t always stay at a consistent temperature. Neither had much of an impact on my stay. Also other British tourists are advised to bring their own mini-milk sachets as the rooms don’t have any and the staff seemed quite confused when we asked for them - we had to get a glass of milk from the restaurant and store it in our fridge. Again not a big deal but worth thinking about!

Great location and facilities but bedrooms need more TLC

Tripadvisor 评级 3.0/5

KTek 经 TripAdvisor 认证的评论

Amazing view of the Eiffel Tower from our room on the 9th floor. Location is great ( lots of nice restaurants if you turn left out of the hotel and walk 5 mins up the hill OR on the Rue de Clichy. Communal areas are lovely as are the facilities ie the water filling station and wonderful selection for breakfast. However, the bedrooms need some TLC. The shower was awful ( on a handle so would either face the wall or shower screen, not you!) so we resorted to the bath. Carpets also added the the feel that the room was tired.

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其他网络用户评价我们的酒店

  • 1,255 评论 9.6/10 位置
  • 1,687 评论 7.3/10 房间
  • 1,840 评论 8.5/10 服务
  • 17 评论 6.9/10 上网
  • 860 评论 8.3/10 早餐
  • 621 评论 7.5/10 清洁度
  • 121 评论 8.5/10 酒吧和饮品

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