Mercure North Melbourne 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 180 görüş

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Otel ekstraları

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

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Otelin konumu

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

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Daha fazla bilgi edinin

ALL Puanlama  4.0/5  180 görüş

TripAdvisor Derecesi  3.0/5  563 görüş

Very average hotel

Tripadvisor puanı 1.0/5

juleseSyd İş - TripAdvisor onaylı yorum

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Good for young family stay

Tripadvisor puanı 5.0/5

Col H TripAdvisor onaylı yorum

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

Tripadvisor puanı 1.0/5

Sarah C TripAdvisor onaylı yorum

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

Tripadvisor puanı 2.0/5

mark r TripAdvisor onaylı yorum

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Great location NOT CLEAN!

Tripadvisor puanı 2.0/5

time_explorer TripAdvisor onaylı yorum

Location is fantastic and the cafe/restaurant onsite is perfect. However I was exceptionally disappointed in the lack of cleanliness, hair in the bathroom on the walls and hair in the bed and the carpet was half cleaned at best if at all. Honestly will not stay here again even if it was free!

Dear tieme_explorer, Thank you for taking the time to share your feedback. Please accept my apologies for the issue you encountered during your stay. I can assure you we take our cleanliness standards very seriously at Mercure; please feel free to reach out to us directly on 03 9329 1788 for further discussion, and I have passed your review on to our Housekeeping department. Thank you again for sharing your comments, and we hope to welcome you back soon to a different experience. Sincerely, Anthony Caw General Manager Mercure North Melbourne

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 317 görüş 9.3/10 Konum
  • 535 görüş 4.7/10 Oda
  • 399 görüş 8.4/10 Hizmet
  • 11 görüş 6.5/10 Wifi
  • 301 görüş 4.8/10 Konfor
  • 205 görüş 5/10 Hijyen
  • 142 görüş 1.6/10 Otel Donanımları
  • 126 görüş 3.2/10 Otel Ambiyansı

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