Grand Mercure Sao Paulo Vila Olímpia 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.158 görüş

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Açıklama

Otel ekstraları

  • Yenilenmiş, geniş, lüks odalar. Canlı akış kanalları ile 49" Smart TDS

  • Açık bir balkon ve Brezilya mutfağına sahip CipóRestô restoranı.

  • En fazla 600 kişi kapasiteli kurumsal ve sosyal etkinlik alanları

  • Yakındaki hastaneler ve klinikler: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Congonhas Havalimanı - SP'den 10 dakika uzakta bulunan helikopter pisti olan otel

Konaklama olanaklarımız

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Otelin konumu

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brezilya

GPS:-23.59563, -46.6845

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.158 görüş

TripAdvisor Derecesi  4.0/5  1.312 görüş

2023 mükemmeliyet sertifikası

Great staff and Service!!

Tripadvisor puanı 5.0/5

asanders915 İş - TripAdvisor onaylı yorum

I stay at this hotel often for business. The staff is so professional, friendly and always helpful. The hotel restaurant offers great food and service. Must visit the coffee cafe, Tres Coracoes ask for Felipe or Ketlen, they are the best!! They make the best Latte!!

Hello, asanders915! It is a honor to know that you always stays with us and enjoy Três Corações and the Cipó restaurant! It is a pleasure to welcome you back. Thank you for your compliments to our team! Ketlen and Felipe will be very happy with your words. Hope to see you soon! Erick Franco Customer Experience Manager

Best location and good quality at an affordable rate

Tripadvisor puanı 5.0/5

Miguelariasb İş - TripAdvisor onaylı yorum

Convenient location in a beautiful neighborhood, next to Itaú Cubo. Some shopping malls nearby and a lot of restaurants walking distance. With its modern renovation and spacious rooms, it is my go to place at a good rate for short business trips in São Paulo.

Dear Miguelarias, Thank you very much for reviewing your experience with us. I'm pleased to know that you enjoyed our location and facilities! We wish to welcome you in every future visit to São Paulo. Erick Franco Customer Experience Manager

Disappointing Business Hotel Stay: Promised Modernity vs. Outdated, Neglected Reality

Tripadvisor puanı 1.0/5

RaphaelP26488 İş - TripAdvisor onaylı yorum

Currently staying at a hotel that boasts itself as a contemporary and refurbished option for business travelers, I am facing deep disappointment. I had high hopes for a place that advertised "renovated, spacious, and modern rooms," but what I've encountered is a series of letdowns from the moment I arrived. Initially placed in a room that was anything but modern or renovated, I promptly lodged a complaint, expecting a quick fix. Surprisingly, I was moved to a room that still starkly contradicted the hotel’s advertised standards. The accommodations I've been given show a clear disregard for modernity, with furniture that appears haphazardly chosen and walls marred by stains indicative of long-term neglect. For someone on a business trip, the hotel environment should complement the workplace, affecting the overall success of the trip. Facing such decay and negligence is not just frustrating but also harmful to both productivity and mental well-being. This ongoing discrepancy between the hotel's promises and the actual state of affairs raises serious concerns about its honesty and commitment to customer satisfaction. Experiencing this firsthand has reminded me of the importance of consulting reviews and recommendations from other travelers, especially for hotels aiming at the business market. I urge potential guests to be wary and consider other accommodations before deciding on this hotel. To the hotel management, I stress the need for an immediate reevaluation of your maintenance, marketing, and customer service approaches to spare your guests from the unpleasant experiences I am currently enduring.

Dear RaphaelP26488, Thank you for writing us a review. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort you encountered. I'm happy that we were able to able to reach an agreement after our encounter! Please count on us for anything you may need! We are completely at your disposal. Yours truly, Erick Franco Customer Experience Manager

Great service throughout!

Tripadvisor puanı 5.0/5

morganjrchang TripAdvisor onaylı yorum

Staff were incredible, from the valet to bell boys to front desk, to room service. Would definitely stay again in Sao Paulo! Food was also surprisingly good! My girlfriend speaks portuguese so was able to converse easily but it was also fine for me with only English.

Hello, morganjrchang! Thank you very for the incredible review! We are always so grateful for receiving such nice compliments, especially regarding our team. Everything we do is with the upmost care, so your words are inspiring to all! It will be a absolute pleasure to have you guys back with us during your next trip to São Paulo. We hope to see you soon! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Amazing!!!

Tripadvisor puanı 5.0/5

Craig N TripAdvisor onaylı yorum

Perfect! I dont have words to describe... Everything was perfect. Fernanda made all to make sure that I was happy. When I got to the room there were pictures, cheese bread and a beautiful message for me. I felt very loved and happy. Thank you Fernanda for so much affection! When I come to Brazil again, I will definitely stay at Grand Mercure.

Hello, G4708BYcraign! Thank you for choosing Grand Mercure Vila Olimpia Hotel and for sharing your kind feedback on TripAdvisor. I'm thrilled to know you felt so welcomed by Fernanda. Our team really puts their heart in everything they do, so I'm sure she will be very happy with your words. We'll be waiting for you! It will be a pleasure to have you stay with us in the future! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 339 görüş 9.7/10 Konum
  • 764 görüş 7.2/10 Oda
  • 892 görüş 8.6/10 Hizmet
  • 25 görüş 7.1/10 Wifi
  • 407 görüş 9.2/10 Kahvaltı
  • 253 görüş 7.5/10 Hijyen
  • 201 görüş 7/10 Otel Ambiyansı
  • 174 görüş 7.4/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

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