Grand Mercure Sao Paulo Vila Olímpia 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.159 görüş

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Grand Mercure Sao Paulo Vila Olímpia - Image 1
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Grand Mercure Sao Paulo Vila Olímpia - Image 4
Rua Olimpiadas 205, 04551 000 SÃO PAULO, Brezilya

Açıklama

Otel ekstraları

  • Yenilenmiş, geniş, lüks odalar. Canlı akış kanalları ile 49" Smart TDS

  • Açık bir balkon ve Brezilya mutfağına sahip CipóRestô restoranı.

  • En fazla 600 kişi kapasiteli kurumsal ve sosyal etkinlik alanları

  • Yakındaki hastaneler ve klinikler: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Congonhas Havalimanı - SP'den 10 dakika uzakta bulunan helikopter pisti olan otel

Konaklama olanaklarımız

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Otelin konumu

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brezilya

GPS:-23.59563, -46.6845

Telefon
Faks +55 11 2161-4949

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.159 görüş

TripAdvisor Derecesi  4.0/5  1.329 görüş

2024 mükemmeliyet sertifikası

Great location, good breakfast and outstanding service

Tripadvisor puanı 5.0/5

HHV H TripAdvisor onaylı yorum

The overall experience was really good. I was welcomed by Fabio ( bellboy) and Caio ( reception). They both were kind, friendly and very professional, that was a great start. Breakfast at the Cipo restaurant is really good, plenty of options and great quality. The service at the restaurant is outstanding, to highlight Maiara, Elaine in the morning shift and Luiz and Davi in the evening, they all embody what customer service and hospitality is about: caring, professional, kind and efficient). The rooms are comfortable, although I was assigned a connected room and I could listen to my neighbor laughing and coughing. The blackout was great and the bathroom a bit small. Overall I think this is a great hotel, in a fantastic location ( 5 min walk from a nice shopping mall) and an outstanding service!

Hello HHVH451, What a joy to have a feedback like yours! I am so glad to read your words, here at the Grand Mercure we believe that customer service is the key element for a Hotel and I will transmit your message to all of the team especially for those who were in contact with you. About the connecting room, let us know when you come back in order to update your profile (unfortunately i cant find your data through the tripadvisor username) Hope to have you again with us and all of our team will be at your disposoal. Kind Regards, Erick Franco Gerente de Customer Experience

I love this!!

Tripadvisor puanı 5.0/5

Griffin S TripAdvisor onaylı yorum

I just love this hotel and the people here! They are such an amazing team, everyone! Fernanda from front desk it’s a very sweet person and always lovely with us. The restaurant is also perfect, specially the drinks. Thank you very much for everything! #united

Hello 455griffins, It is a pleasure to hear that we are providing a good experience to our guests! All of our team will be so glad with your feedback specially Fernanda! We will always be here for you trying our best to be your Brazilian home in São Paulo! Kind regards, Erick Franco Customer Experience Manager

Great staff and Service!!

Tripadvisor puanı 5.0/5

asanders915 İş - TripAdvisor onaylı yorum

I stay at this hotel often for business. The staff is so professional, friendly and always helpful. The hotel restaurant offers great food and service. Must visit the coffee cafe, Tres Coracoes ask for Felipe or Ketlen, they are the best!! They make the best Latte!!

Hello, asanders915! It is a honor to know that you always stays with us and enjoy Três Corações and the Cipó restaurant! It is a pleasure to welcome you back. Thank you for your compliments to our team! Ketlen and Felipe will be very happy with your words. Hope to see you soon! Erick Franco Customer Experience Manager

Best location and good quality at an affordable rate

Tripadvisor puanı 5.0/5

Miguelariasb İş - TripAdvisor onaylı yorum

Convenient location in a beautiful neighborhood, next to Itaú Cubo. Some shopping malls nearby and a lot of restaurants walking distance. With its modern renovation and spacious rooms, it is my go to place at a good rate for short business trips in São Paulo.

Dear Miguelarias, Thank you very much for reviewing your experience with us. I'm pleased to know that you enjoyed our location and facilities! We wish to welcome you in every future visit to São Paulo. Erick Franco Customer Experience Manager

Disappointing Business Hotel Stay: Promised Modernity vs. Outdated, Neglected Reality

Tripadvisor puanı 1.0/5

RaphaelP26488 İş - TripAdvisor onaylı yorum

Currently staying at a hotel that boasts itself as a contemporary and refurbished option for business travelers, I am facing deep disappointment. I had high hopes for a place that advertised "renovated, spacious, and modern rooms," but what I've encountered is a series of letdowns from the moment I arrived. Initially placed in a room that was anything but modern or renovated, I promptly lodged a complaint, expecting a quick fix. Surprisingly, I was moved to a room that still starkly contradicted the hotel’s advertised standards. The accommodations I've been given show a clear disregard for modernity, with furniture that appears haphazardly chosen and walls marred by stains indicative of long-term neglect. For someone on a business trip, the hotel environment should complement the workplace, affecting the overall success of the trip. Facing such decay and negligence is not just frustrating but also harmful to both productivity and mental well-being. This ongoing discrepancy between the hotel's promises and the actual state of affairs raises serious concerns about its honesty and commitment to customer satisfaction. Experiencing this firsthand has reminded me of the importance of consulting reviews and recommendations from other travelers, especially for hotels aiming at the business market. I urge potential guests to be wary and consider other accommodations before deciding on this hotel. To the hotel management, I stress the need for an immediate reevaluation of your maintenance, marketing, and customer service approaches to spare your guests from the unpleasant experiences I am currently enduring.

Dear RaphaelP26488, Thank you for writing us a review. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort you encountered. I'm happy that we were able to able to reach an agreement after our encounter! Please count on us for anything you may need! We are completely at your disposal. Yours truly, Erick Franco Customer Experience Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 336 görüş 9.8/10 Konum
  • 745 görüş 7.2/10 Oda
  • 882 görüş 8.6/10 Hizmet
  • 22 görüş 7.1/10 Wifi
  • 401 görüş 9.2/10 Kahvaltı
  • 241 görüş 7.6/10 Hijyen
  • 198 görüş 7.8/10 Yemek
  • 195 görüş 6.9/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

São Paulo şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.