Mercure Darlington Kings Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 413 görüş

Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
Mercure Darlington Kings Hotel - Image 3
Mercure Darlington Kings Hotel - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Konaklama olanaklarımız

Otelin konumu

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  413 görüş

TripAdvisor Derecesi  4.0/5  1.129 görüş

Does the housekeeper do any housekeeping???… and who is the chef???

Tripadvisor puanı 1.0/5

Tour30734869876 Couples - TripAdvisor onaylı yorum

No way is this a Mercure hotel! My partner booked this for a surprise… it was definitely that !!!! Does the housekeeper do any actual housekeeping? The room was disgusting! Dirty carpet, cobwebs, dust everywhere, toilet dirty, smears on mirrors. I complained to ‘Maria’ who did apologise and then informed me that the only 3 cleaners who know how to clean are all ‘off today’ I was gobsmacked! The lift didn’t work either (just like the staff) The breakfast was shambolic… appalling! Where was the chef trained? Same place as the housekeeper clearly !!!!! Worst hotel I’ve stepped foot in

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry we did not meet your expectations At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Disgrace

Tripadvisor puanı 1.0/5

Ian S TripAdvisor onaylı yorum

Ref 164 6574090 Worst experience I've ever had at a mecure. Lift was broken and refused alternative room ( disabled wife) window in room is broken, tv wouldn't work, coffee machine out of order, breakfast not nice and hears the best bit they had ran out of brown sauce!! Faulty towers eat your heart out ! So if you are disabled ♿ AVOID AT ALL COSTS. apparently lifts been out of order for months !

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that breakfast was not good, coffee machine broken and sauces missing. We are looking into the breakfasts. The lift has been repaired but then went down again we are awaiting a part for this, I am sorry we could not move your rooms but we may have been fully booked that night At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Worst hotel we’ve stayed in!

Tripadvisor puanı 1.0/5

avisharp Couples - TripAdvisor onaylı yorum

Can’t see this place lasting much longer if they don’t sort themselves out! Felt sorry for the few staff we saw,but our stay was terrible from start to finish. For some reason we were given a wheelchair accessible room, which wasn’t as the lift to it didn’t work. There was loud music coming from the ballroom below us which we hadn’t been warned about, we weren’t able to get breakfast on the Sunday morning as it was mayhem in the small dining area, one person behind the counter taking orders and one in the kitchen cooking! No one to greet guests, clear tables, wash up, or help in any other way! As a result nothing had been replenished, and they appeared to have run out of most things. Then on our second night we had to change rooms as the electricity went off in the room we had, only to be given a tiny cold box room as it was all they had! As compensation we were offered a free drink, but the cider had run out as well!!!

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that you could not get in to have breakfast and we are investigating this. We awaiting parts for he lift Unfortunally they have not arrived yet At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Room okay - breakfast a disaster zone!!!!

Tripadvisor puanı 2.0/5

Paul C Solo travel - TripAdvisor onaylı yorum

Room was fine (although a friend advised that the rooms are prone to excessive heat as there’s no air-conditioning and the window doesn’t open). Breakfast was shambolic on both mornings: lack of staff, lack of key ingredients, lack of cutlery and a lack of tables to sit at. In summary, it’s fine for stays Oct-April, but don’t book for breakfast - you can get a better (and cheaper) breakfast across the road at the Wetherspoons.

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that the breakfast was not to standard and we are investigating this. At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

A very nice weekend away in Darlington using the centrally located Mercure hotel

Tripadvisor puanı 5.0/5

Neil B TripAdvisor onaylı yorum

My wife and I visited Darlington on Saturday 13/01/2024 and stayed in the Mercure Saturday night . We travelled by train and arrived early about 10.00. Met by a pleasant receptionist we left our overnight bag and went out. We arrived back at the hotel about 14.00 to find our room 355 available. The hotel is central to Darlington town centre and about 10 - 15 minute walk to the train station. On arrival in the room we found it to be of reasonable size warm and extremely comfortable , with a decent size on suite wet room. The room over looked the rear yard but was not a issue. We would definitely stay again.

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are delighted that you could check in early and the receptionist pleasant At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. It is gratifying to know that we met the expectations of our valued guest. Sincerely, Management

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  • 295 görüş 5.2/10 Konfor
  • 274 görüş 5.3/10 Kahvaltı
  • 259 görüş 4.5/10 Yemek

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