Mercure Nottingham City Centre George Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 966 görüş

Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

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Otelin konumu

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

1822

Stylish restaurant, serving beautifully prepared food.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  3.9/5  966 görüş

TripAdvisor Derecesi  4.0/5  1.921 görüş

2023 mükemmeliyet sertifikası

Not value for money.

Tripadvisor puanı 3.0/5

Terri S TripAdvisor onaylı yorum

Positives: - room was huge. - excellent location. - I like that there's an ironing board in the room. - comfy bed. - felt clean. Negatives: -hotel is dated with poorly finished areas. Damp/water damaged walls in my room. For the price I paid, I would expect much nicer surroundings. - scaffolding outside my window on floor 3 felt unsafe. Anyone could climb up it. If I'd have been aware of both these issues, and the renovations, I'd have stayed elsewhere. -lift not working, which is a pain for someone with mobility issues. Was told 3rd floor was the lowest available. - noisy guests - expected noise given the location, but guests using the hotel were very inconsiderate. This was a guest issue rather than hotel issue. Overall, it's not a cheap hotel and I imagine once upon a time deserving of the price tag. But right now, its just not value for money.

Dear Terri, Thank you for your review. May I firstly apologise for any disappointed felt during your experience with us. We are currently in the early stages of a refurbishment, beginning with the façade of the property. We will then later this year be starting on the internal areas. I further apologise for the issue experienced with our lift. Due to guest misuse the lift has experienced a technical fault which was unforseen. We are doing all we can to have this fixed as quickly as possible. I apologise for any inconvenience caused to you and for the inconsideration you mention other guests caused during your stay. I am pleased you were happy with our location and were comfortable during your time with us. It is wonderful to hear your compliments about our housekeeping standards, which I will share with the team. We do appreciate you having chosen to stay with us on this occasion and sincerely hope we can welcome you back in the future. Kindest regards Chris Butler General Manager

Great location, charming building, courteous staff. I stay here regularly.

Tripadvisor puanı 5.0/5

Caitlin S TripAdvisor onaylı yorum

I travel to Nottingham for business twice a year and always stay at this hotel. The location is fantastic, right in the middle of the old district with lots of restaurants, shopping, and little music venues. It's right on the tram line (one stop from the train/bus station) making it convenient with a suitcase. The place has charm and the staff has always been courteous and efficient. The only drawback is that the street noise can be a bit loud on the weekends, so if you're a light sleeper pack some earplugs. It's never been enough of an issue to bother me.

Dear Caitlin, Thank you so much for your review. I am so pleased that you had such an enjoyable return visit. It is an absolute pleasure for our team to have been able to welcome you back on this occasion. To hear you kind words about our team is truly encouraging, I very much look forward to sharing this feedback with them all. The team and I appreciate your loyalty, it means a great deal to us. Thank you for returning to stay on this occasion, we hope it is not too long until the next time. Kindest regards Chris Butler General Manager

Quirky!

Tripadvisor puanı 3.0/5

kellybM7548LJ İş - TripAdvisor onaylı yorum

Disappointed to find out when I arrived that the lift was out of order - I’d been travelling all day and had a big bag. Frustrating but they thankfully put me on the second floor so could have been a lot worse but was still a struggle. The room was tiny. It had everything I needed but I had to lean across the bed to get the bathroom door open. Not keen on there being an Alexa in the room as no idea of its privacy setting may which put me off making the few work calls I needed. When I turned the tv on it came straight up with the adult channels - and guess it was from the previous guest but not the welcome I wanted! Scaffolding all outside the hotel - I know works have to be completed but I wasn’t comfortable with the scaffolding boards literally right outside my window. I woke at 3am to noises out there and didn’t get back to sleep so after several episodes of True Crime and Life in the Sun, I got up early and started my day! Breakfast was nice - staff in the dining area were really lovely. Easy to check in and out. Appreciate it’s a very old building so the wonky floors and creaks in the night had character!

Dear Kelly, Thank you for your review. I am delighted to hear you had an enjoyable stay with us. I do however apologise should our scaffolding for works being completed have caused you any dissatisfaction. Our Alexa devises in the rooms are completely private but should you have any concerns you can remove the plug from the wall, thus removing all power from the Alexa devise should you seek any peace of mind. I am very sorry to hear of the issue with TV and will certainly speak to our team with regards to checking which channel remains in place prior to our guests checking in. I thank you for your kind words about our breakfast and team in there. This is wonderful to hear and I will share this feedback with them. We truly appreciate you having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Central location. Quirky

Tripadvisor puanı 4.0/5

angemcshane Couples - TripAdvisor onaylı yorum

Very central hotel in a great area with lovely details to the rooms. I loved the decor and the photos as you go up the stairs which I would not have seen if the lift was working. The hotel is a bit tatty and the stairs and carpet uneven so be careful. The banisters did feel a bit unclean but ok if you don’t need to use them. We had a drink in the very lively bar. The bar had lots of atmosphere and was loud but really enjoyed it. The complimentary water was a nice touch as was the ear plugs but we did not need them. Overall a nice stay.

Dear guest, Thank you so much for your review. I am so pleased to hear you had such an enjoyable stay with us and even more pleased to hear you loved our beautiful 200+ year old staircase. I do however wish to apologise for the unforeseen issue with our lift and any inconvenience caused. The team and I very much appreciate you having chosen to stay with us on this occasion and hope we can welcome you back again soon. Until next time. . . Kindest regards Chris Butler General Manager

Poor hotel

Tripadvisor puanı 1.0/5

Andrew H İş - TripAdvisor onaylı yorum

Photos of the front of the hotel are many years old. Locals estimate 10 years. Appreciate they are going through renovations (which they also keep quiet about until you arrive) but even the wall under the scaffolding is nothing like the aged. photo. Hotel mirrors are dirty, and the room I stayed in had a dangerous sharp edge on the walkway from the bed. If you book via Expedia , the hotel’s page advertises “on site parking” and “onsite EV Charging “. Having travelled by car, with colleagues to get there I asked where the parking was to be told “on site means onsite at the nearby car park”. False advertising, dirty unsafe room.

Dear Andrew, thank you for your review. We are having some work taking place around the hotel and apologise should this have impacted your stay in a negative way. I have asked our maintenance team to check the edge mentioned and we can confirm it follows the safety guidelines. We have also contacted Expedia in order to clarify we don't have our own car park. We apologise for the inconvenience this has caused you. Thank you for feedback and for staying with us. Kindest regards Joana Lopes Operations Manager

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