SOFITEL BARCELONA SKIPPER 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 1.248 görüş

En iyi fiyat
garantisi
SOFITEL BARCELONA SKIPPER - Image 1
SOFITEL BARCELONA SKIPPER - Image 2
SOFITEL BARCELONA SKIPPER - Image 3
SOFITEL BARCELONA SKIPPER - Image 4
Av del Litoral 10, HB004318, 08005 BARCELONA, İspanya

Açıklama

Otel ekstraları

  • Muhteşem deniz manzarasıyla sahilin yakınında yer alır

  • Yazlık havuz ve yıl boyu açık teras havuzu.

  • Akdeniz esintileri ve tapas sunan Tendiez Restaurant

  • 800 kişi kapasiteli toplantı odaları

  • En fazla 8 kg evcil köpek ya da kediye izin verilir.

Konaklama olanaklarımız

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Otelin konumu

SOFITEL BARCELONA SKIPPER

Av del Litoral 10, HB004318
08005 BARCELONA
İspanya

GPS:41.385864, 2.194498

Telefon
Faks +34 932 21 36 00

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  1.248 görüş

TripAdvisor Derecesi  5.0/5  307 görüş

2024 mükemmeliyet sertifikası

Not Five Stars

Tripadvisor puanı 3.0/5

CCareytravels TripAdvisor onaylı yorum

Our experience was not five stars. While the rooms are stylish they are not practical for storing enough clothing and shoes. Our sound bar under the TV turned on remotely somehow super loud in the middle of the night two times interrupting our sleep. Apparently a bluetooth issue. Our phone kept flashing without reason. Our meal at Tendiez was expensive but very average. The fish was non descriptive without flavor, just plonked onto the plate with three tiny mussels . While the pork shank was tender it lacked any flavor and the glaze was too minimal and without any pizazz. Service was just ok. The overly loud thumping house music from 10:00 am onward at the roof top pool which was the only “open” pool was horrendous. This is not a Zen experience. Perhaps at night with a bar crowd but not at 10am. Know your demographic! A couple of pluses are the downstairs bar in Tendiez, the cocktails were really delicious and well done. Service was wonderful. Breakfast was also nice with good service and staff at reception were polite. Now for the most positive experience which was above and beyond five stars: our luggage was left behind at Stansted airport with Ryan Air due to an electric failure of the luggage carry belt. The Ryan Air help desk was anything but helpful saying that our luggage would be delivered sometime late like 1:00 or 2:00 am. and that we would be called. When that didn’t happen we tried calling the number provided when we filled out our claim form. The next morning Misha, who at one time worked at the airport, phoned a former colleague for any information. He was told our bags had arrived and would be delivered during the day. Misha phoned us to tell us this information as we were on a tour. He then phoned us again at 12:30 to say our bags were at the hotel. MISHA gets ten stars for thinking outside the box and going above and beyond for us.

Let down by service and housekeeping

Tripadvisor puanı 3.0/5

maxsK5730JZ Couples - TripAdvisor onaylı yorum

As a Diamond ALL member, having visited Sofitels all over the world, I was underwhelmed vs the price paid (which as 5* hotels go is on the high end of the spectrum). The letdown being service and housekeeping. Pros: We had a great check in, and a very early access to the room granted, free coffee while we wait, ALL upgrade granted etc. The doorman was always friendly every time we passed by in the lobby. The restaurant is excellent, breakfast is heavenly (including the new haute croissanterie), the ALL welcome drink covers the whole cocktail menu. Cons: - Room service scattered each day with various items not being replaced. Had to call every day. Running out of shower gel mid shower from their wall dispenser. - Shower drain smells awful, have to keep door closed at all times. - Being disturbed on do-not-disturb via phone and door knocks for non urgent things, multiple times - Diamond welcome gift not delivered. We did have DND on a period but then it didn't come on the second day, third day, asking multiple times we got it the evening before checkout. - Took 50 minutes and 3 calls to get champagne bucket of ice, and then we got brought just ice no bucket. - Concierge not that friendly or offering greetings when walking past - Many other cons on service and housekeeping make this far from a true 5* experience

Memnun kalmadım

Avis müşterileri puanı 3.0/5

Alpaslan A. Aileler - ALL için doğrulanmış yorumlar

Accor Diamond üyesiyim resepsiyon personeli ve garson çok zayıf akşam yemeğinde Müslüman olduğumuzu bildirerek üç defa bize domuz eti getirdiler resepsiyon personeliniz sıfır bilgili accor Diamond üyesi olmama rağmen ve bazı haklarım olmasına rağmen bizim zorlamamızla bazı şeyleri yaptırabildik 11.04.2024-14.04.2024 ailemle konaklama Tarihlerim

Dear Mr a., We very much appreciate you took the time to fill in our Quality Survey. I am deeply saddened to hear you and your family did not enjoy your experience to the most and felt our staff were not up to your expectations. It is one of our aim objectives to fulfill our loyalty guests' requests and our team made their best to accommodate your needs for both early check in and room upgrade, trying to honor the benefits adherent to your Diamond ALL Card. I will indeed go through your comments both with our Front Office and F&B Managers to make sure further requests are handled appropriately and aimed to make sure our guests requests are thoroughly understood. Thank you again for sharing your experience. Should you decide to visit us again, please feel free to contact me directly and I will make sure you enjoy a smooth and VIP stay. Saygılarımla, Sofia Da Costa Director of Rooms & The Sofitel Barcelona Team

An Early Birthday Treat to Remember at Sofitel Barcelona

Tripadvisor puanı 5.0/5

Priya6483 TripAdvisor onaylı yorum

Booking our stay at the Sofitel Barcelona via email was a breeze, thanks to Imène and Melyne who secured a fantastic rate for us. Upon arrival, we were delighted to receive an upgraded room with a balcony offering a stunning view of the beach, making for a perfect pre-birthday celebration complete with a complimentary cake and champagne. The service at the hotel was impeccable. The concierge was particularly helpful, recommending a spectacular flamenco show and assisting with transportation needs like taxis. Although we opted out of the breakfast deal, we had a wonderful time at the Tendiez Bar, where a friendly bartender made excellent cocktail recommendations. We regret not catching the names of the exceptional staff. Additionally, the Rooftop Bar was a highlight, providing an opportunity to enjoy delicious cocktails while taking in breathtaking city views. The hotel's location is ideal, just a short walk to the beach and mere seconds from two bus stops, making it extremely convenient to explore Barcelona. My experience at Sofitel Barcelona was nothing short of amazing, and I would definitely love to stay here again on my next visit.

Exceeding expectations

Tripadvisor puanı 5.0/5

Stay21643471837 İş - TripAdvisor onaylı yorum

What a great experience, hotel was exceptional, beds so comfortable, breakfast was delicious, staff very helpful. Wished the roof top bar stayed open a little later if I had to comment but not a complaint. Overall fantastic hotel very happy 😊

Dear Andrea, Thank you for your wonderful feedback and kind words! We are overjoyed to hear that your stay at The Sofitel Barcelona Skipper exceeded your expectations and left such a positive impression on you. Our entire team takes immense pride in providing exceptional treatment to our guests, and we are thrilled to know that our efforts were successful during your stay. We can't wait to welcome you back in the future! If there's anything specific, you'd like for your next visit or if you need any assistance, please don't hesitate to let us know. Once again, thank you for your positive review, and we look forward to creating more wonderful memories with you on your next visit. Best regards, Fatima Ahaddaf Guest Experience Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 184 görüş 7.3/10 Konfor

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