Mercure Oxford Eastgate Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 894 görüş

En iyi fiyat
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Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4
73 High Street, Oxford, OX1 4BE OXFORDSHIRE, United Kingdom

Açıklama

Otel ekstraları

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Konaklama olanaklarımız

Otelin konumu

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Telefon
Faks +44 1865 794163

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

EASTGATE BRASSERIE

Sözleşmeye bağlı olmayan fotoğraf

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  894 görüş

TripAdvisor Derecesi  4.0/5  1.870 görüş

A last minute stay in Oxford

Tripadvisor puanı 3.0/5

bo80 Couples - TripAdvisor onaylı yorum

We decided to purchase a Wowcher deal and we were pleasantly surprised. Good points- friendly staff, good location and we were given a privilege room (we weren't told so we didn't know the drinks in the fridge were included). The room was located at the front if the hotel with a view of the main street. Nice to have windows that opened too! Not so good- it does look a bit tired and the corridors were incredibly hot! Some noise at night but we get that as location is in the center. Breakfast....if we had paid we would've been very disappointed, it was just ok. Food and drinks (coffee) not hot and poor selection of continental. It just felt a bit disappointing. If we stayed again we would eat somewhere else. Nice to have bottle of wine thrown in and able to take to the room. We had a great night in Oxford and the hotel is in a good location but is just seems a bit tired and the breakfast could do with a revamp!

Midweek break

Tripadvisor puanı 4.0/5

vix360 Couples - TripAdvisor onaylı yorum

The hotel was very pleasant and we found the staff extremely friendly and helpful, we had a couple of minor issues which were dealt with immediately, we felt like nothing was too much trouble. We stayed in the coach house and were very happy with our room which was tidy, spacious and comfortable. Breakfast was the usual buffet and we ate well before leaving for a day of sight seeing for which the hotel was perfectly placed

Hi Vix, Thank you very much for taking time to post your review of your recent experience. Great to see that you found the team to be friendly and helpful. Your room in our coach house met with your expectations and our location was what you wanted for your visit to Oxford. Thank you for choosing to stay with us and hope you would do so again next time you are in the area. Kind regards Jason General Manager

A 4 night stay

Tripadvisor puanı 3.0/5

78henricle Couples - TripAdvisor onaylı yorum

Very poor value for the price we paid. Some problems with the room (shower, tub, smaller than expected)

Dear 78henricle, Thank you for choosing us for your four night stay in Oxford. Sorry that you felt you did not receive value for money as we certainly aim to be most competitive for our city centre location. I do hope that the problems encountered were brought to our attention during your stay and if so am sure that they would have ben addressed. Thank you for choosing to stay with us on this occasion. kind regards Jason General Manager

0/5 - Better off at Travel Lodge!

Tripadvisor puanı 1.0/5

7Marilyn TripAdvisor onaylı yorum

The only good thing about this hotel is the location. Just spent two nights at The Mercure Eastgate and were very disappointed with many aspects. We paid £170 per night. The bedrooms and corridors are in need of refurbishment. Quite frankly we have never seen such dull, badly lit and poorly decorated corridors. Our bedroom was a reasonable size but badly needed refurbishment - paintwork on the doors, doorframes, windows and walls was chipped and scruffy. The window frames look as though they haven’t been cleaned for years. The furniture and wardrobe doors were marked, chipped and scuffed. The air conditioning did not work and the windows could only be opened a couple of inches. The bed needs replacing and the quality of the duvet, pillows and bedding were the cheapest we have ever experienced in any hotel we have ever stayed at. We requested different pillows which were supplied for night 2. One of the towels was frayed. Now to breakfast! The so-called continental breakfast was very poor - the small selection of cold meats and cheese were dry (probably because the selection had been displayed for an hour or more and uncovered), the minimal selection of croissant and ‘pastry’ had either been baked the night before or very early that morning. Stogey and dry! The ‘hot’ breakast was extremely poor due to the fact that none of it was hot!!!!! The scrambled egg was rubbery, congealed and cold. We left it after two mouthfuls! We complained to the restaurant manager who assured us that our breakfast the next morning would be cooked to order. However this didn’t go exactly to plan as no one came to take our order, but instead plated up full breakfasts suddenly arrived. Unfortunately most of the breakfast items were left because once again it was not hot enough. No staff approached us to check if we were satisfied. We had given up by this time. We checked out and sat for a short while in the lounge area. We attempted to use the toilets in this area only to find the door had not been unlocked by staff. We then had to ask reception to unlock the toilet door. Staff appear to be disinterested and untrained. In all we were extremely disappointed with the hotel facilities and staff. We definitely would not recommend the hotel to anyone.

Dear Marilyn, I am disappointed to read your review and for not having had the opportunity to discuss your stay with you in person. It is certainly not our aim to fail to meet our guest expectations. We do have a programme of planned maintenance which we conduct and we are working through all our rooms continuously. I am sorry that on this occasion breakfast was not as you would expect and we are working on improving our display and equipment for our hot items, this is one of our priorities. I am sure if you did return your experience would demonstrate an improvement. Kind regards Jason General Manager

Good location and good value hotel

Tripadvisor puanı 4.0/5

Laurent315945 TripAdvisor onaylı yorum

Accommodation is very expensive in Oxford (we stay often). This hotel was the best value we found. Well located at end of High Street, and our room overlooked Merton College. Smallish room, but had everything we needed incl fridge and was quiet considering the location - just off the High Street, We booked room only and had breakfast on the first morning at the Queens Lane Coffee House over the road. Was expensive so for the 2 other days we had breakfast in the hotel. Food and coffee was not very hot, but perfectly adequate, and there was plenty on offer. Our room was on the second floor and we appreciated the lift. Staff were at all times efficient and polite. We didn’t try bringing the car into Oxford - we know the problems - so always use Park and Ride, Queens Lane stop is handy for this hotel, overall a good stay, and would book here again.

Dear Laurent, Thank you for taking time to post a review. Glad that you found us to be good value for your stay in Oxford. Thank for the positive comments in regard to location and breakfast. Great to see you had a good stay and that you would choose to stay with us again. Hope to see you soon. Kind regards Jason General Manager

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