Mercure Budapest City Center Hotel 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.331 görüş

Mercure Budapest City Center Hotel - Image 1
Mercure Budapest City Center Hotel - Image 2
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Otel ekstraları

  • Şehrin merkezindeki en iyi konum

  • Yeniden tasarlanan Superior Odalar

  • Odada ücretsiz kahve ve çay yapma olanağı

  • Otelin tamamında ücretsiz WiFi erişimi

  • Samimi ve profesyonel personel

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Otelin konumu

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Macaristan

GPS:47.494183, 19.052557

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.331 görüş

TripAdvisor Derecesi  4.0/5  699 görüş

Good hotel with great location

Tripadvisor puanı 4.0/5

farhad3567 TripAdvisor onaylı yorum

I would like to mention the advantages of the hotel first, excellent location, good breakfast, clean room. But the flaws of the hotel were the small room and the slightly rude staff,On weekends, the noise outside the hotel is a bit annoying.

Dear farhad3567, Thank you so much for sharing your experience following your recent stay at our hotel. I am delighted to hear that you appreciated our hotel's convenient location, delicious breakfast offerings, and commitment to cleanliness. Providing a pleasant experience for our guests is our top priority, and it is rewarding to know that we succeeded in these areas during your visit. Your constructive feedback regarding the room size is greatly appreciated, even if it was smaller than expected. We recognize the importance of warm and helpful interactions with our guests and we apologize for any shortcomings in this aspect. Please rest assured, we will address your concern to maintain the high standards we strive for. As a downtown hotel, we understand that noise disturbances can occur, and we apologize for any inconvenience this may have caused. Acknowledging the importance of a comfortable and peaceful stay, we deeply regret falling short of your expectations in this regard. Thank you again for your valuable thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Róbert Kovács, General Manager

Lovely hotel at a great location

Tripadvisor puanı 5.0/5

Chrkol TripAdvisor onaylı yorum

Nice hotel in the centre of Pest and very convenient for visiting the attractions etc. Breakfast was great with a big variety of cold and hot dishes. Beds comfortable, room clean and quiet. Reception was helpful and arranged for a packed breakfast the day we were flying as our flights was early in the morning.

Dear Chrkol, Thank you very much for taking the time to share your feedback with us! I am thrilled to learn that you had a wonderful experience during your stay at our hotel and that our location was convenient for exploring Budapest's attractions. It is fantastic to hear that you appreciated our breakfast offerings and that you found your room to be comfortable, clean, and quiet. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests. Therefore, we are honored that you appreciated our efforts regarding the arrangement of the take-away breakfast. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Kind regards, Róbert Kovács General Manager

Ruined my honeymoon

Tripadvisor puanı 1.0/5

CaitlynWs Couples - TripAdvisor onaylı yorum

Stayed here for our honeymoon. We were given a room close to the building works which meant a lot of noise. The weather in the as around 17/18 degrees and the heating was still turned up all the way. We asked for a fan and were given one full of dust, after cleaning it we used it however it did not cool the room. We turned on the AC which blew out warm air so we contacted reception who advised we could open the window full after signing a waiver. With this done we had the window fully open however the noise and dust coming from the building works made it extremely difficult to breath in the room. After speaking to reception again we were told to he could only give us a DOWN GRADED ROOM and wouldn’t get a refund for the room we paid for. The building works were from around 6:30/7am until around 7pm. The bed we had was 2 single beds pushed together which meant it was so uncomfortable. This hotel has well and truly RUINED my honey moon!

Dear CaitlynWs, Thank you for taking the time to post your summary concerning your stay with us on this platform as well. I truly feel sorry that your experience fell short of your expectations as we strive every day to go the extra mile for our guests. Please rest assured, we will take your remarks to heart and consider them for future improvements. I honestly hope to have the chance to prove it to you upon a future stay of yours in our hotel. Kind regards, Róbert Kovács General Manager

Comfortable

Tripadvisor puanı 4.0/5

Danj84 Aileler - TripAdvisor onaylı yorum

This name of this hotel is very apt, it’s definitely central! A great base to explore the city. As a family of 3, the room was rather small as we had the extra bed so it was quite a squeeze but very comfortable. Room was cleaned each day and the staff very friendly. Definitely recommended.

Dear Danj84, Thank you so much for choosing Mercure Budapest City Center and for taking the time to share your experience of your recent stay at our hotel. I am delighted to read your kind words about our fantastic location, which we believe is one of the highlights of our property. Being right in the center of everything certainly makes exploring the city a breeze, and I am truly glad that you found it convenient. Additionally, it warms our hearts to hear you describe our staff as friendly and I appreciate your praise for our cleanliness, even if you found the room to be smaller than expected. Thank you once again for your honest summary and for the recommendation. We eagerly look forward to welcoming you back in the future. Kind regards, Róbert Kovács, General Manager

A solid 7/10

Tripadvisor puanı 4.0/5

JJH33 TripAdvisor onaylı yorum

I generally judge on three areas (bed, bath, breakfast) plus location and staff. Bed: the rooms are a surprisingly good size, with a good layout and more chairs than you might expect. Potentially designed by someone using the room. The rooms are generally warm, but there's a three-level easy-use air conditioner, or open a window. Bath: small - struggle to get two people in the shower - but clean, effective, with two shower-heads (general, and rain). Breakfast: standard continental, plus cereals, porridges, a large variety of breads, jams, plus a sort of cooked breakfast (Viennese sausages, streaky bacon, eggs, bread and butter pudding, steamed rice, I think there was ratatouille...). There is no smoked salmon option. Juices are from a dispenser rather than obviously fresh, and coffee is from a selection of self-service machines. Location: very good, with two entrances, and a wine-bar with a very good selection next to reception. There are some building works currently next door, but this caused no interference. Staff: really friendly, courteous, helpful. I'd happily consider staying here again when I return.

Dear JJH33, Thank you for your detailed review of your recent stay at our hotel. Your thorough evaluation, covering various aspects of your experience, is greatly appreciated. It is reassuring to learn that despite the ongoing neighboring construction works, we were able to provide you with a room that allowed for a peaceful and undisturbed stay. I am delighted to hear that you found your room comfortable and spacious, and that its amenities contributed to your overall comfort. Although the bathroom was smaller than expected, I am pleased that you still found it clean and well-equipped. Furthermore, I value your feedback concerning our breakfast selection. Your input is invaluable as we continuously strive to enhance our guests' experience and always work towards improving the variety and quality of our offerings. Last but not least, I am especially grateful for your kind words about our staff. Providing exceptional service is a top priority for us, and I am delighted that our team made a positive impression on you. Thank you for considering staying with us again in the future. We would be honored to welcome you back and ensure another enjoyable stay. Best regards, Róbert Kovács General Manager

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  • 13 görüş 8.5/10 Wifi
  • 659 görüş 8.1/10 Kahvaltı
  • 645 görüş 3.7/10 Konfor
  • 446 görüş 8.2/10 Hijyen
  • 238 görüş 4.7/10 Otel Donanımları

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