Novotel Liverpool Centre 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 2.435 görüş

En iyi fiyat
garantisi
Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

Açıklama

Otel ekstraları

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Konaklama olanaklarımız

Otelin konumu

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Telefon
Faks +44 151 702 5110

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  2.435 görüş

TripAdvisor Derecesi  4.0/5  3.201 görüş

Great hotel

Tripadvisor puanı 5.0/5

C1501XEamyb Aileler - TripAdvisor onaylı yorum

Hotel in a great spot. Close to everything. Hotel and amenities were brilliant great little pool kept my little boy entertained for a while on the evening. Only downside I rang and explained we left charger for my sons IPAD but it was”wasn’t” there. Would definitely return.

Dear Amy, thank you for your positive review. We are glad to hear you enjoyed our hotel's location, amenities, and the pool. We apologize for the inconvenience with the charger. We look forward to welcoming you back soon. Best regards, Lisanne Deputy front office manager, Novotel Liverpool Centre

Very central hotel for exploring the city!

Tripadvisor puanı 3.0/5

Gerry12334 TripAdvisor onaylı yorum

The location of this hotel is fantastic. We were only ever a 5-10 minute walk from any attraction we wanted to see so for that this hotel gets a thumbs up from me. We booked a family room for 2 nights. We were able to check in around 1pm which was a lot better than 3pm as stated on the booking. I felt the staff could have been more friendly. I didn't get a personal touch like you do at some hotels. I felt that from the reception staff and the restaurant/bar staff. I'm not complaining about it but I'm just making an observation on how I felt my experience was. The room was on the small side with a double bed and a fold out sofa bed. The fold out bed was very small and uncomfortable according to my kids. The large double bed was comfortable so my husband and I didn't have any complaints. The cleanliness of the room was okay. The bedsheets, towels, bathroom and toilet were all clean. The carpet in the bedroom needed a good wash. I didn't like standing on the carpet in my bare feet. The hotel needs a good refurbishment as some areas look warn and old. We paid for breakfast on one of the mornings. It was GBP18.00 per adult and children go free. The breakfast was nice and I enjoyed it but I've had better in other hotels. There is a pool in this hotel which my kids loved and I enjoyed the pool and sauna. There is a pool table at the hotel bar and my little lad loved playing pool so that kept him happy. Overall, I had a fairly enjoyable experience at the Novotel Liverpool and I would return purly for the location.

Dear Gerry12334, Thank you for sharing your feedback about your recent stay at Novotel Liverpool Centre. We are delighted to hear that you found our central location convenient for exploring the city. We appreciate your observations regarding the friendliness of our staff, and we will address this internally to ensure a warm and welcoming atmosphere for all our guests. Your comments about the room size and comfort have been duly noted, and we apologize for any inconvenience caused. Regarding the cleanliness of the room, we are glad to hear that the essential amenities met your expectations. We also appreciate your feedback on the hotel's condition, and we will consider it for future improvements. We are pleased to know that you and your family enjoyed the pool facilities and other amenities during your stay. We hope to have the opportunity to welcome you back for an even more pleasant experience in the future. Warm regards, Lisanne Deputy front office manager Novotel Liverpool Centre

Novotel experience

Tripadvisor puanı 3.0/5

alihW3475LD Couples - TripAdvisor onaylı yorum

We stayed for 3 nights in room 817, supposed to be a 4 stars hotel. That was a joke. One of the bath towels had several holes, the front top corner of the sofa arm had a hole with sharp metal protruding out, nett curtin was dirty. The room was very worm with window open & air con set to minimum.

Dear Ali H, thank you for sharing your feedback about your recent stay at Novotel Liverpool Centre. We are truly sorry to hear about the issues you encountered in room 817. Rest assured that we will address the maintenance issues you mentioned to ensure a comfortable stay for our guests. Your comments are valuable to us as we strive to provide a pleasant experience for all our visitors. We apologize for any inconvenience caused and hope to welcome you back for an improved stay. Warm regards, Novotel Liverpool Centre

Fantastic experience!

Tripadvisor puanı 5.0/5

shellyLynn_73 TripAdvisor onaylı yorum

Had a fantastic 2 night stay in family room this weekend. From entry until leaving, we were welcomed, professionally and very warm from all staff! 2 adults and 1 child, more than enough space, very clean and well appointed room. Swim pool a bonus! Breakfast amazing and very good time slots and defo for the price. The bar area canny, although we only had 1 drink in there at the end of the night. The hotel is very well located and a couple of mins from main centre/attractions. We used Q park car parking next door, pre booked £30 for whole weekend but note £24 per 24hrs if you don't pre book! It's very secure/code protected. Thank you Liverpool!

Dear shellyLynn_73, Thank you very much for sharing your fantastic experience at our hotel! We are delighted to hear that you enjoyed your 2-night stay in a family room and found the staff welcoming and professional. It's great to know that you appreciated the cleanliness, space, and amenities of the room, as well as the bonus of the swimming pool. We are also pleased that you found the breakfast amazing and the bar area satisfactory. Regarding the parking, we are glad that you found the nearby Q Park convenient and secure. We hope to welcome you back soon to Novotel Liverpool Centre for another enjoyable stay. Warm regards, Lisanne Deputy front office manager Novotel Liverpool Centre

Very disappointing

Tripadvisor puanı 2.0/5

Ken1green Solo travel - TripAdvisor onaylı yorum

Very disappointing and certainly not to the standard of any Accor Group hotel in have stayed in. First impression is it’s really tired and needs a complete refurbishment. The restaurant/ bar is dark and uninviting. The furniture was in shocking state. Service at the bar was poor as I don’t appreciate being ignored.Perhaps management would learn from the breakfast staff who were excellent. Mould on the bath tiles is completely unacceptable. Room was about Travelodge standard, or less? Lots of street noise.

Dear Ken1green, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback regarding the need for refurbishment, the condition of the furniture, and the service at the bar is duly noted. We appreciate your kind words about the breakfast staff and will certainly address the areas of concern you have raised. Please be assured that we take cleanliness and maintenance seriously, as per our hotel policies. We apologize for any inconvenience caused by the street noise. Thank you for bringing these issues to our attention. Best regards, Novotel Liverpool Centre

ile iş birliği içinde TripAdvisor

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